Just my thought
I recently decided to begin playing League again after a long break (over a year) so I created a new account and off I went. There were some serious problems I found with the games and the match making though.
Firstly, the super obvious problem of the new client being sort of tricky to navigate around, unless you went on an adventure to explore it.
Secondly, the Co-Op games are FLOODED with bots, leaving one or two REAL players to go against 5 intermediate bots (remember, these are supposed to be new players).
Thirdly, the attitude of the low skill or many new players is horrible. They are SUPER cocky. They do not play even close to OK, yet they decide it's best to play PvP mode. Yes, I know that by logic they should go vs other players with their skill level? Well... In reality they mostly don't. They end up against (other) smurfs and then go 0-10 in 8 minutes or something. This is partly not their fault, but the faulty match-making. BUT what I don't understand at all, is why they're such dicks and assholes about everything! For example, there was this Ashe, she instantly locked in and in-game went 1-15 on lane. She kept fighting enemy champions (running past minion waves etc) and when she died for fifth time I asked her why was she doing that? - That's considered intentional feeding. Her reply was "yelling" at me how toxic I am and how she will report me for flaming. Here is where I got completely lost. This example isn't a one-time-case, there are MANY! I remember, when I first started League (season 1 or 2) and I was playing Co-Op only until I had decent understanding of the champions and enough confidence to play PvP (I had reached level 30 by then already). But these days it seems every new (or someone making new account) rushes into PvP and (sorry for being honest) ruin games for their teammates with their lack of basic knowledge about the game and when you dare to give them tips or criticize their behavior, they snap at you and are like the "cash you ouside" girl.
I genuinely believe Riot has to remake the match making system for normal games, because right now searching after the statistical 50% win ratio perfection by artificial losses and wins is quite ridiculous.
I know I will probably get a lot of hate for this, but these are just my thoughts.