Complete lack of keys... still.... Whats the deal here?

So on an alt account I've been playing since preseason (basically 6 months straight), I currently have 9 chests saved up on my 'loot' page, 3 more ready to be received, and only earned 2 keys in that entire time... which already opened 2 chests. And it's been WELL over a month since the last key frag that I received, and when I receive them I barely make it to one full key before they stop.

I had the same exact problem on my main account, and right from the very start I said it was an issue where the amount of keys simply don't match the amount of chests. People said "it's ok, it'll balance out" but guess what? It hasn't yet, and how long has this system been out?

And before people go and say "it resets monthly blah blah, diminishing returns per key blah blah"... I know. That's not the issue here, I'm simply not getting even close to as many keys as chests lol. And not trying to sound like an ungrateful dick here, but the key system just seems flawed, and maybe worth looking in to? I know I'm not the only one who has an issue with this.

It's bad when you have a potential 13 completely unopenable chests, is it not? And it's actually getting worse, not better.