New Official Riot Policy: NO REFUNDS FOR REDESIGNS

So I just dealt with support attempting to get a refund for the Totemic Maokai skin, because let's be honest the skin currently in the game looks about as much like the one I purchased as Michael Jackson looks like Michael Jordan. At first I wanted it changed in such a way that retained the original design, but it became pretty clear as I made my case on the forums that most of the community liked the new more than the old, and so I was overruled, accepted it, and went to support for a refund instead.

However, I was told by support that they have OFFICIALLY ADOPTED A POLICY TO REFUSE ALL REFUNDS FOR ANY AND ALL REDESIGNED CONTENT regardless of the circumstances, the actions of the development team, or the quality and aesthetics of the redesigned work in question.

We as a community need to stand up against this. What Riot has done here is ALLEVIATED THEMSELVES FROM ALL FISCAL RESPONSIBILITY toward you, me, and everyone who has previously supported the game over the last five years. Over 80% of the games characters are still on the table for visual upgrades. Who is to say the next champion they redesign won't have YOUR FAVORITE SKIN? What responsibility does Riot have to 'upgrade' that skin in such a way that it retains the attributes which caused you to purchase it in the first place? In most industries, it would be the threat of a refund. But as Riot has stolen our rights and only protection as consumers, I will tell you what responsibility they have, ABSOLUTELY NONE!

Though all five years of these and the old forums, and the (literally) billions of complaints which have cycled through this site, there has always been one thing the players could fall back on through any problems they had with any content. VOTE. WITH. YOUR. WALLET! If you don't like what Riot is doing, don't pay for it, don't pay for anything until the fix it. That basic right as a consumer has been silently stolen away, did anybody see an announcement over this change? No? Me neither, because Riot wants those suffering from this to do so individually and quietly, knowing that as a group we are loud and impactful enough to stand up against it and see it changed.

TLDR No refunds for any redesigned content, including redesigned skins. With over 80% of the games champions, and their skins, yet up for redesign; Riot has alleviated themselves of all fiscal responsibility towards all of that content towards any players who have previously purchased it. We need to stand against this as a community, protect ourselves from corporate irresponsibility, and see to it that Riot retain responsibility for their actions towards us their consumers.

Because I have little doubt Riot will deal with this in a mature manner, by deleting this post, this post can also be found on Reddit at: http://www.reddit.com/r/leagueoflegends/comments/2ovzwc/new_official_riot_policy_no_refunds_for_redesigns/ Also added to imgur: imgur.com/gallery/Dzw8Cqe/new

EDIT: Firstly, NOWHERE am I asking that Riot take a 'free refunds for everybody' policy, but a 'no refunds for anyone under any circumstances' policy is just as mistaken. This should be decided on a case by case basis that is most fair for everyone involved.

Secondly, WHY ON EARTH ARE PEOPLE ADDRESSING CHAMP REFUNDS!? Nowhere is that even addressed in my post, I have no problem with them refusing champ refunds, but skins are bought for ONE REASON and ONE ALONE, HOW THEY LOOK. And if that is taken away, nothing you bought is how you bought it, and there is no way a refund is not justified ON THE SKIN ALONE.

EDIT OF THE EDIT: Okay, apparently this WAS announced, in the most ambiguous and sleazy way possible, as an addendum to the karthus update rather than its own announcement. And anybody else read that and think it meant no refunds for CHAMPS? Possibly because THAT IS HOW IT IS WORDED! Or anybody not read it at all? I didn't, I don't bloody play karthus!