Riot: Send Surveys

Zullar·Dec 1, 2019·43 votes·14,852 views

You say the forums are an angry vocal minority so I challenge you to survey random players. Ask them...

1: If burst damage is OK, or too high, too low. 2: If mobility is OK, too high, or too low 3: If champion kits are OK, too overloaded, too underloaded 4: If elemental drakes are fun. Do players enjoy trying to come back and finish out a game when down a bunch of elemental drakes when there is no comeback mechanic? 5: If players enjoy playing against new/reworked champions like Pyke, Aatrox, Akali, Senna, Qiyanna, Yuumi, Sylas, Kai'sa, Zoe, Neeko, Pantheon

I think you will find that many players dislike the direction this game has taken in the last 3 years. Please acknowledge this and address it rather than continuing on the direction you are heading.

35 Comments

ModWulf HelhammerDec 1, 20198 votes

They do send out surveys.

And as evident by the fact that the game isn’t bending to your will, that would indicate that your position is not as supported as you believe.

G0blinSlay3rDec 1, 20195 votes

[{quoted}](name=Wulf Helhammer,realm=NA,application-id=3ErqAdtq,discussion-id=Gm44Q0F9,comment-id=0001,timestamp=2019-12-01T01:35:35.344+0000)

They do send out surveys.

And as evident by the fact that the game isn’t bending to your will, that would indicate that your position is not as supported as you believe.

i haven't gotten a email from riot about anything in over 5 years. ?????????????????????????????????????????????????????????????????????????????????????????????????????????

TerozuDec 1, 20192 votes

They get sent to people who play frequently in the client.

GFREEMENDec 1, 20192 votes

There is no evidence that is the case. Riot could have a bunch of other reasons the game is going the way it is and surveys most likely have nothing to do with why.

Acemaster81Dec 1, 20191 votes

Where can I find them?

Kawaii GodzillaDec 1, 20194 votes

{quoted}

Where can I find them?

At the bottom of the boards site (and i think the main website too), you can click on "Help Us Improve" and it'll take you to a survey.

Acemaster81Dec 1, 20192 votes

Maybe we should tell more people about this.

EATARIDec 1, 20191 votes

Gotta bump this. Just finished my survey, thanks for letting me know it existed Godzilla. [sg-miss-fortune]

FSRERDec 1, 20194 votes

[{quoted}](name=Wulf Helhammer,realm=NA,application-id=3ErqAdtq,discussion-id=Gm44Q0F9,comment-id=0001,timestamp=2019-12-01T01:35:35.344+0000)

They do send out surveys.

And as evident by the fact that the game isn’t bending to your will, that would indicate that your position is not as supported as you believe.

Isn't it convenient that we never learn the results of those surveys? Some questions ask how enjoyable has been your experience the past X time..I wonder what the majority has answered...

Handy Sandy Dec 1, 20193 votes

data like that can be taken advantage of by anyone for marketing purposes. who in their right mind would expose survey data from millions of players? it's completely normal to keep the results confidential.

Nea104Dec 1, 20193 votes

When the people who are supposed to be impartial starts to say that "this company is getting their playerbase's feedback", AFTER season 8-9-10, you can be sure that something is actually wrong even with the Boards maagement. :D

First, they don't send out surveys ~~for sh~~ at all. They only sporadically ask for feedbacks, e.g. after a game, and these feedbacks just got throw in the trash can. How can I know? Again, look at the freaking Season 8, AND THEN Season 9, AND THEN Season 10. It's not that difficult.

Second. Want some actual feedbacks? Go watch some Gold to Master streamers, possibily not the most popular, so that you can be pretty sure they don't have any agreement with Riot (ie., payed by). Listen to what they say. You'll find out that the few enjoying the last 3 seasons usually play a certain type of champions.

Now do your math. If you can't, even after basically 3 Seasons, well... :D

ArammusDec 1, 20192 votes

"specialist" in what? horrible jokes?

what survey are you talking about? the one that randomly appears that goes "what was your experience with leagues community in the last week?" with options "very good" to "very bad"

yes wow such a helpful survey FOR THE GAMES BALANCE!!!

KVbqbFsC8eDec 1, 20198 votes

They do send surveys. I got one in the client just a few days ago.

VerxintDec 1, 20194 votes

They're often worded in a way that makes me suspect they are used to push what someone wants to say rather than get actual results. I've seen a few that ask about something, but the answers are all so far from what I want to say it may as well be useless. Or, all the answers could be presented as positive option if someone only hears "70% of people said ____"

BLIGHTBRINGERDec 1, 20197 votes

All the feedback they get...

https://thumbs.gfycat.com/SingleDeadlyAxisdeer-max-1mb.gif

GFREEMENDec 1, 20194 votes

I got 2 surveys last year.

One about what kind of champs I like (not really about the game balanced or anything) and skins I like.

The other was about actors and movies I like (like WTF is Riot looking to make a movie?)

Riot seems to not want to actually ask the players about what how they feel about this game (as most EN seem to think its falling more and more)

Im sure its because they are asking the Korean and Chinese these questions because Rion only seems to really care about them.

iMidg3tDec 1, 20192 votes

{quoted}

The other was about actors and movies I like (like WTF is Riot looking to make a movie?)

They're making an animated series.

Tokishi7Dec 1, 20194 votes

Ironically, Riot Support says they're completely useless these days beyond reciting the blitzcrank bot and if you have any opinions or want your voice to be heard, go to the boards lol. Fucking waste of time

Waka FIockaDec 1, 20194 votes

the last survey i got was about a vgu update between either fiddle, voli, and someone else......... honestly hate the way this game is changing but i never get a survey about that. only about what lore i wanna see next or what champ needs a vgu the most (spoiler alert: they do it in whatever order they want anyway)

ArakadiaDec 1, 20193 votes

(spoiler alert: they do it in whatever order they want anyway)

Besides the fact this is a baseless conspiracy, they literally had us vote on the next two VGU's. What are you talking about?

MasterDCloneDec 1, 20192 votes

Wait they send us surveys all the time lol

CronofugeDec 1, 20192 votes

I get surveys all the time. Just remember to check your emails. Granted I do find myself disagreeing with a lot of what the boards have to say in regards to balance. I'm pretty easygoing when it comes to dealing with constant, erratic change so maybe I'm just not on the same page as everybody else.

SaezioDec 1, 20192 votes

You do understand that na and both eu servers combined are like a drop in the ocean that is chinese and KR server right?

If those players want fast games, the fair thing is to do that, they are the majority afteral.

SpôôkedDec 1, 20193 votes

small indie company chinese pc cafe game

PzyXoDec 1, 20192 votes

Senna and Qiyana brought the worst person of me out to literally become the most toxic person against them.

Caitlyn FTWDec 1, 20191 votes

Don't talk shit about Neeko. She is the healthiest out of the bounch you mentioned. Also, if someone loses to an Akali, they probably got out played hard. Akali is so trash, if you don't come out ahead and play her at 100%, you won't be able to do much. Her win rate is also so trashy. She's not a Yasuo--once you put her down, she can hardly comeback.

G0blinSlay3rDec 1, 20198 votes

[{quoted}](name=Yasashi Kokoro,realm=EUW,application-id=3ErqAdtq,discussion-id=Gm44Q0F9,comment-id=0000,timestamp=2019-12-01T01:10:41.313+0000)

Don't talk shit about Neeko. She is the healthiest out of the bounch you mentioned. Also, if someone loses to an Akali, they probably got out played hard. Akali is so trash, if you don't come out ahead and play her at 100%, you won't be able to do much. Her win rate is also so trashy. She's not a Yasuo--once you put her down, she can hardly comeback.

Neeko just replaced the champions that are nerfed that do the exact same things. like 99% of all new champions. they are just replacements.

thefatlazycatDec 1, 20191 votes

She's really not, she's too mobile and has too much CC for a ranged champion. She has a mix of burst and sustained damage. She's got an oppressive laning phase and strong team fighting tools. And to top it off she's especially straightforward to play.

VerxintDec 1, 20193 votes

So what exactly is Akali's weakness?

Caitlyn FTWDec 1, 20192 votes

[deleted]

Garen is adoptedDec 1, 20191 votes

[{quoted}](name=Yasashi Kokoro,realm=EUW,application-id=3ErqAdtq,discussion-id=Gm44Q0F9,comment-id=000000020000,timestamp=2019-12-01T07:29:20.770+0000)

People who complain about Akali probably has never even played Akali even once. I recommend you try playing her and come back and tell me.

I'd do but smashing my head on the keyboard is not very enjoyable

LanceTheMightyDec 1, 20191 votes

Depending on which dragon soul the enemy team gets, you can still make a comeback by stealing the elder drake as it is now the same strength for both teams.

ModUlanopoDec 1, 20191 votes

This thread has been locked because it's not a Gameplay topic. You can always repost it in GD, if you like.

Moreover, Riot already gathers a ton of data on what people prefer in the form of what they play and how much they play it. Surveys are actually a crappy way of gauging what someone wants.

If you have any questions about this moderation action, don't hesitate to reach out to the Boards Moderation Team via: