The absolute worst thing about Riot is the minority they're listening to
SJW's, "safe space" players, and "ban toxic chat" banner bearers are the reason why the company ISN'T fully focused on the actual gameplay itself. They aren't the majority, they're just the loudest voice online right now. They're the same type of people that HAD to make sure you KNEW Varus was gay and the same type of people that celebrate Star Wars plot holes for the sake of "diversity"
I'm not saying I support people typing racist things over and over etc, but catering to people who whine about it past the mute button has done sooooo much harm to this community.
Basically we're legitimizing "hurt feelings" as a reason to take action. The problem is that "hurt feelings" will always be subjective, whereas policing troll behavior and focusing gameplay balance should've ALWAYS been a higher priority because it impacts ALL of us.
You can't mute the silent player who trolls and expect the rift to get "less toxic"
But Nooooooooo, lets pour our money in resources to help young adults who cry when 12 year olds push your buttons because its too easy to push them lol
Honestly, if I were to get in a lobby and start saying nonsense about women or the people in my team, muting completely stops action from reaching the offended. If they play the game and happen to be an asshole from my perspective it doesn't really matter in the long run as long as they play and not troll (if you're flaming AND trolling I still care more that you're removed for trolling.)
Lets be real, the chat changes have done NOTHING to discourage troll behavior OR toxic chat. Lol people just use less obvious words and phrases to say "you suck get out of my game". Its the same thing in different phrasing. You squash one way to type something they'll just come up with another. Or not type anything and soft troll you "because you don't deserve the win".
I had hope that the chat system would change things, but it hasn't. Now we're all dodging trolls AND language police.
If this isn't changed, you might as well remove chat all together and let us get on with emote spamming