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Preseason & Runes 7.22 Update

RiotSparkle··1 votes·68,980 views

Hey, everyone!

It’s Riot Sparkle, back with another Runes Reforged & Preseason update today. No graphics this time, sorry. :)

Runes Reforged just went live on all regions, and we’ve found a few bugs with this massive change (surprise!). Some bugs can be fixed this patch but other fixes will come in the 7.23 patch. Here's a list of runes bugs we're currently aware of and actively working to solve.**

Runes Bug Hit List

  • BUG: The runes editing window closes when the last player has locked in their champion (“loadout stage”), resulting in a lot of confusion and unfinished pages. Then the dropdown shows/selects the wrong page. Also known as “the annoying AF champ select bug”. **FIX: **We are currently working on a fix for this. Top priority bug, but it looks like it’s a somewhat complicated one.

  • BUG: Settings for runes are not saving between pages or log out (long description checkbox and grid mode). **FIX: ** The fix for this one should go out in 7.23

  • **BUG: ** Renaming rune pages sometimes bugs out. This bug may make it look like your page isn’t saving - but it’s usually only the name. To avoid this bug, hit the save button instead of hitting "Enter" when making the title for a page. FIX: We’re working on this bug at the moment.

  • ** BUG:** Tooltips are broken or incorrect in different languages. **FIX: ** Currently working on these and work will be ongoing.

  • ** BUG: **Sometimes the runes panel crashes in champion select and you're left unable to edit your rune page. The window will either show up black or not show up at all. **FIX (?): **We’re still investigating this one but haven't found a consistent way to make this happen. It would help us a lot if you post your logs in the comments if you hit this bug!

  • ** WAIT, NO EMERGENCY GAMEPLAY BUGS?: ** There are currently no game breaking bugs that we know of right now (game crashes, one shot PBE Nunu etc.). We’ll be fixing these as we find them. FIX: We’ll be monitoring and fixing these ones as they're discovered.

**Please note this is not a comprehensive list, just wanted to hit the big ones here. Special shout out to our early bird players for helping us catch all of these!

Thank you all for your patience as we work through these.

Okay and now for something completely different. We’ve seen some questions crop up around Preseason rewards and we wanted to do a little review of all the important bits regarding your goodies. Check out the longer FAQ for more in depth answers and additional questions around Preseason.

Quick Rewards FAQ

Q: I just logged in but I don’t see my rewards. Where are they? **A: **You should receive your Preseason rewards after completing one game of League (check your missions panel!). And yes, you must complete that game. No AFK’ing or disconnecting early.

**Q: **Wait, so I finished my game but my Blue Essence total looks the same. Did I not get my Blue Essence? A: After you complete your game, head over to the Loot tab. It should have a glowing dot next to it. You can open your Blue Essence orbs there to add them to your total.

**Q: ** I saw that I was receiving Epic Skins, how do I see which ones I got? A: A pop up notification should show up the same way as if a friend had gifted you after you complete your game. Occasionally, this notification will time out before you see it. If that happens, click the notification bell to see if you received your Epic skin(s). If you don’t receive your Epic skins (double check your store history to make sure) please send us a support ticket and we can help you out.

https://i.imgur.com/SgDElX1.png

_A Note About Preseason Rewards & Realm Transferring _ If you are one of the folks who specifically transferred to a new server when it had just opened and you feel you did not get the correct rewards for games playes and runes purchased, please send us a support ticket with your account information. We’re aware of some issues with account history not transferring properly with newly opened servers specifically. If you transferred to an existing server using the regular Store interface (ex: NA → EUW etc.) you should not experience any issues with your rewards.


EDIT: If you are experiencing FPS drops, match history of your game(s) would really help us! Extra credit if you can get us your Game-R3d Log from the game you experienced poor FPS in (possibly on a pastebin). You can find it here: C:\Riot Games\League of Legends\Logs\Game - R3d Logs

These 2 pieces of info will help us a lot in figuring out what's causing this

190 Comments

RankOneUganda22 votes

framrate is really bad this patch

RiotSparkle15 votes

Yeah we've been seeing some weird spikes. Trying to track down what is causing it.

EDIT: If you are experiencing FPS drops, match history of your game(s) would really help us! Extra credit if you can get us your Game-R3d Log from the game you experienced poor FPS in (possibly on a pastebin). You can find it here: C:\Riot Games\League of Legends\Logs\Game - R3d Logs

One, either or ideally both of these things will go a long way in helping us track down what exactly is happening

Salty Grot6 votes

Can we get a updates for when you guys figure out what's going on with the FPS? I currently can't play because of the FPS being really...really bad...

RiotSparkle5 votes

If I find out anything I will post it, yes.

EDIT UPDATE: Working on a number of fixes now that should help the FPS drop problems to go out in 7.23. From what I understand, the problem was many different things, so there are many different things to fix.

Salty Grot1 votes

Any news on the FPS issues?

RiotSparkle3 votes

We are still investigating this issue, will edit the comment above as soon as I know anything.

RiotSparkle3 votes

Thank youuu!

N0mad92 votes

Some of the logs where i had huge fps issue's , hope the problem will be fixed soon [slayer-pantheon-thumbs]

https://pastebin.com/A6XWETpu

https://pastebin.com/CLDuaXXP

https://pastebin.com/vh1R1MSt

https://pastebin.com/BVEZCHpy

Cadeaire1 votes

I know this is out of context of the thread, but... I really want the backgrounds from the runes reforged system as posters (they're absolutely gorgeus, really love the landscaping and the mood, atmosphere), but I can't find them anywhere. [sg-janna]

Could you maybe ask the art team to release them in a good quality for me to admire? I would like to have them without the rune system over it, with only the landscape/background.

The only one I could find that is like this, is precision:

https://lolstatic-a.akamaihd.net/frontpage/apps/prod/preseason-2018/en_US/a6708b7ae3dbc0b25463f9c8e259a513d2c4c7e6/assets/img/runeBuilder/assets/construct/8000/environment.png [sg-jinx]

RiotSparkle1 votes

I'll ask the art team!

Cadeaire3 votes

Any news? [zombie-nunu-tears]

Tutajk1 votes

Not sure if it's related, might be just a coincidence, but the only time I had this few second fps drop spike was when I had the client opened in the background. This was the single game today, where it happened to me. Maybe it helps tracking down. Not sure if you can see the runes used on others, since the match history site isn't updated yet, the one I remember is that I used Kleptomancy.

Salty Grot6 votes

For a majority of the players the FPS isn't just in spikes as well. It's constant and it gets worse and worse as the game progresses. I hope they can get a fix for it :(

I knew it was gonna be an issue from the beginning of the patch because when I was on live servers last patch I was playing just fine and whenever I went onto the PBE I had the same FPS issues that we're experiencing today on the new patch.

Elipo3 votes

I'm having the same problem and besides the many different visual effects the bigger diversuty in runes bring, I blame:

Last patch they said they'd turn off the option of closing the client while in game for good (the option is still there but does nothing) they said they'do this because the fact that we entered later to post game lobbies and the inability of giving honor was an overkill. IT WASN'T: I PREFER TO Getting LATER TO THE LOBBY (and maybe sparring myself of some unmutable toxicity) AND TAKING A BIT LONGER TO GIVE HONOR (I always was able to give honor despite the delay) BUT HAVING MORE FPS THAN THIS. Please let us close the client while in game again. It doesn't hurt you, Riot. But it does help our fps.

The unclosable vlient had more special effects, even in low spec mode it has way more effects than before this patch. Please make the low spec mode really lighter (right now it feels like a placebo choice). Also even when I put "music in champion selec screen off", it still has music, wich is very annoying. And I don't want to mute the client completly, but so far is the only choice.

Negative Creep2 votes

Just to say, i found out that the client started to be very laggy along with this fps problems. it is true that i dont have a beast from a computer,but before this patch everything worked normal! There was no poor fps and client worked perfectly.

Good luck in fixing this issue :D

Negative Creep2 votes
Brian1 votes

[{quoted}](name=Riot Sparkle,realm=NA,application-id=A7LBtoKc,discussion-id=WThcHqPn,comment-id=000a0000,timestamp=2017-11-08T22:41:46.924+0000)

Yeah we've been seeing some weird spikes. Trying to track down what is causing it.

EDIT: If you are experiencing FPS drops, match history of your game(s) would really help us! Extra credit if you can get us your Game-R3d Log from the game you experienced poor FPS in (possibly on a pastebin). You can find it here: C:\Riot Games\League of Legends\Logs\Game - R3d Logs

One, either or ideally both of these things will go a long way in helping us track down what exactly is happening

any update on the fps issues? its been seven days.

RiotSparkle3 votes

Updated above - Working on a number of fixes now that should help the FPS drops to go out in 7.23. The problem was many different things, so there are many different things to fix.

FatSodaCan3 votes

Yeah its pretty insane. I normally have like 80-100 fps in the mid game now I am averaging like 50-60 mid game and like 25-35 late game post 30 minutes. Its so annoying made the game pretty unplayable for me.

Typical Janna6 votes

Just wanted to say I am experiencing huge FPS drops while in game, but not every game which makes me think it is not my lower end computer. I can usually run League at 60-80 FPS and be fine. But 10 FPS is just unplayable and I am noticing that it is also happening to my teammates and people on the enemy team. I think this is a huge issue and is impacting a lot of players right now.

Voidvisionary4 votes

I submitted a bug report about this, but there is currently what appears to be a major bug (or at least a very negative unintended consequence) with the Kleptomancy Keystone. Kleptomancy overwrites placed control wards if your inventory is full. This is very bad, especially in the late game, as this makes precise vision control nearly impossible, and punishes you for damaging an opponent.

One option could be the gold equivalent to selling the ward type if your inventory is full and a ward would be overwritten, rather than overwriting intentional vision.

RiotSparkle4 votes

What do you mean "overwrites" placed control wards? Like it places a control ward for you or something else?

Soft Cow4 votes

He means say I have a control ward in the baron pit that I obviously want there. I proc klepto on someone and it gives me a control ward. If my inventory is full it puts it at their feet which is likely in a useless place and since I can only have one control ward on the map my one at baron is now gone.

RiotSparkle6 votes

Ahhh. I will deliver this feedback. I can see how that would be annoying with control wards specifically.

Opdà4 votes

guys i cant play with those fps its really unplayable not for only me there are many players with those problems

Enristyle3 votes

Ultimate hat is bugged?, on rengar ult lvl 3 (70 sec cd) and 40% cdr you get 35,7 cd instead of theorical 31,5 cd (55% cdr). On 45% cdr you get 32,72 cd instead of 28 cd (60% cdr). Stacks multiplicative instead of additively or something? wiki said it's additively.

Vedius3 votes

A bug that I have heard about is if Kayn takes the predator rune, he is not able to finish items.

RiotSparkle4 votes

Which items? All of them?

Eldevin23 votes

BUG: Sometimes the runes panel crashes in champion select and you're left unable to edit your rune page. The window will either show up black or not show up at all.

Had this Bug today. It was a few hours ago so I am not sure if the logs are still there. But the bug happened after I tried to create a new Runepage in the champion select.

Hope it will help you at least a little bit :)

H00K3D3 votes

Just wanna say that I'm having serious issues using the new rune pages in champ select because I have a low end machine. The entire client feels extra slow since the update.

Secondly, can you guys please add an option to reset points like the last mastery system? When I went to delete the page (i.e. reset it so I could put new runes in) I got kicked off the page and had to start a slow process of trying to pick them out again. When the game started I was using a premade page instead. It's frustrating as hell.

[zombie-nunu-bummed]

serca3 votes

FPS problem still persists. Excited for when you guys find the problem :D

Georgijs2 votes

Just had a game as Kayn where I could not buy completed items. For example, I had my red jungle item and a warhammer, but I couldn’t combine them. Same with dirk and warhammer for duskblade, youmuus and presumably all other completed items.

SandkastenZocker2 votes

Im sure you already knew this but:

BUG: Renaming rune pages sometimes bugs out. This bug may make it look like your page isn’t saving - but it’s usually only the name. FIX: We’re working on this bug at the moment.

Is happening when you rename a page and try to confirm the name by pressing enter (like you could before the update) instead of just clicking the "save" button.

RiotSparkle2 votes

I should specify this above so people know how to maybe avoid it, thank you for pointing that out. I will edit the post. :)

Elipo1 votes

Guys, you should update the match history, when I see my matches from yesterday it still shows the old runes and masteries

RiotSparkle2 votes

Match History in the client is updated with new runes (Profile --> Match History). If you are viewing it on the web, it may not be up to date yet.

You Are Cute XD2 votes

Another pretty big gameplay bug here. I don't know if it's emergency level, but I ran in to a situation where Aery went out and never came back to me.

I was playing ARAM as Ahri, and my Foxfire hit Wukong's decoy just before it disappeared. Aery went out to the decoy, and didn't come back until I died and respawned, so I couldn't use it at all.

I've submitted a bug report, but thought I would mention it here too since I saw you responding to some bugs people have seen.

RiotSparkle2 votes

We've seen some variations on this bug (Aery disappearing) in the past but I'm not sure I've heard of Aery messing up on a clone specifically. When I get back to the office tomorrow I'll check to make sure that one is logged.

flibitydoo2 votes

This isn't really a bug, but why doesn't Grasp of the undying not state how much health you've gained from using it in the match-history? It only displays the damage dealt by it and I don't think the damage dealt is why you'd necessarily want to take it. And also the healing factor is also a stat that can't be viewed. The odd thing about this is that the stats for max-health gain and healing are displayed in-game when you hover the tool tip (and other keystones like aery display shielded and damage dealt both in-game and in match history).

And I don't know if anyone else has experienced this but I've had the stat tracker for Kleptomancy break in this Soraka game where it paused at 235 gold generated and like 16 items looted but then never went up every time I went to stat check. The friendly gangplank on my team was also stuck at about 165 gold or so the entire match as well. I could not tell if perhaps the keystone stopped working or it's a bug with the tracker but with other games where I've tried using it the kleptomancy, it generated about 1k so I'm assuming that it's an issue with the stat tracker.

Alvesama2 votes

Hello i want to make a simple question now with the update of the preseason i am having constantly FPS drops and some spikes i normally play with 120-140 FPS and in the middle of the game drops to 50-60 thats rly bad i cant play with these drops of FPS and spikes because of that i cant have good performance in games. League of Legends is having any bug or something like that or is just my pc?

Fushumang1 votes

So I am asking for a Refund for all the rp I have ever spent on my account over the years since Riot has ruined the game for me. I had 20 rune pages all paid for by RP for them to take them all away but 9 is THEFT in my eyes an since I do not plan to ever return to the game I would also like the RP i spent on Skins, Wards chests etc I would like refunded as well. Since Riot destroyed a game I loved since Beta

Raven Redeemed1 votes

I have an EMERGENCY GAMEPLAY BUG:

I played a game yesterday when everyone in the game crashed/bugsplat. I linked a video of the replay. Let me know if you need logs or something.

https://youtu.be/gkD4pMGvtxw

RiotSparkle2 votes

Hey, I have a programmer who is trying to track down what happened here - did you send in your bugsplat report? And, if you did, could you please let me know what email address you listed? Trying to find your specific game.

ModAcademy Kayn1 votes

There's a bug with Kayn with Predator that fucks up his store.

RiotSparkle2 votes

Yes, we are aware of this one.

Cpt Gjoka1 votes

Any new news about the fix of fps??

RiotSparkle2 votes

I edited my comment & the post above - we're trying to track this one down but it's wiggly. If you have a specific match where you had FPS lag, it would really help us if you could link me in match history!

Cpt Gjoka2 votes

http://matchhistory.eune.leagueoflegends.com/en/#match-details/EUN1/1841643416/205245978?tab=overview around 25 min till the end during teamfights. other matches too it always starts around 30 min in teamfights before that minute mark the fps is normal. People will say the same no matter what quality you play. thnx

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