Player admits to board smurfing

rujitra·1/11/2020, 2:32:53 PM·17 votes·8,042 views

https://boards.na.leagueoflegends.com/en/c/general-discussion/VFfFjcV7-to-aerowaffle-please-read-this-message-is-for-you

Was pretty obvious when this account came out of nowhere and just randomly starts posting multiple threads per hour sometimes, and targeting a certain individual. Posting this here because, to be quite blunt, I don't have time to wait hours in the discord for a response when multiple moderators are active on the boards and/or on Discord, yet simply can't take a simple thread link and take an action that should take 5 seconds.

I get that moderators are overworked - but the response time on the Discord which is advertised for "urgent" issues is too high. Riot should give you guys the tools to either make people want to work more, or more moderation "budget"/time so that you can have more moderators.

61 Comments

ModBianca Colt1/11/2020, 7:18:44 PM5 votes

I don't have time to wait hours in the discord for a response when multiple moderators are active on the boards and/or on Discord

Just because someone is shown as "Online" in our server doesn't mean they're actively and exclusively watching the server and waiting for someone to show up. I myself use Discord for numerous different things, not just for modding, and I'm sure this applies to pretty much the majority of the team.

GonahtanuGepardi1/11/2020, 2:41:19 PM4 votes

"Boards smurfing" is not against the rules.

Beerstein1/11/2020, 4:14:14 PM2 votes

Lol @the term board smurfing.

ModWuks1/11/2020, 6:16:25 PM2 votes

Currently working on some improved tools. It has been a while since we had moderator recruitment, though, so that's not completely off the table either.

Julevi1/11/2020, 2:52:04 PM2 votes

Could it be that his other accounts are already banned on boards and therefore he needs the current one?

AeroWaffle1/11/2020, 9:56:43 PM2 votes

Well damn. I must have missed the fallout that this person caused. Shame I didn't get to see how deep they dug the hole. I've only just gotten back to my computer after this morning.

The discord response time could definitely use some work, since I did try to inform the mods about them once I spotted that they had changed their name to "Aerowaffie". Figured could nip the problem in the bud since that should be an easy verdict. But I gave up waiting after a while and ended up deleting @moderator message.

But standard board response time seems fine. I mean, I didn't get to see any of this after the messages of yesterday.

KFCeytron1/13/2020, 8:45:10 AM2 votes

I don't mind if the mods have a "whenever" schedule; I just want to know it. If I want to talk to a mod on Discord at 2 pm and I go in there and it says "the next mod will be available tomorrow between 8 and 8:30 am," I may or may not be around tomorrow morning but at least I don't waste my time sitting there for ten hours before giving up and going to sleep.

Eryl Fauna1/12/2020, 10:00:53 PM1 votes

Some people just have that much free time. I just assumed this wasn't against the rules since so many people do it and admit to doing in the boards. Don't the mods all have smurfs to upvote their replies anyway?