Missing Pumpkin Cat Ward skin

General Esdeath ·10/29/2018, 10:45:02 PM·1 votes·2,435 views

I purchased the Bewitching Janna bundle and it says I obtained the Pumpkin Cat ward skin but I can't find it under the "Collection" tab, nor can I craft it because it says "owned" under it.

6 Comments

RiotSon Golin10/30/2018, 1:18:22 AM3 votes

Hey Angus,

It is something that my colleagues are looking into and is something the Server Status Page notification was vaguely referring to. I took a look at your account and can verify that you do have the ward skin, but where you'd find it might be a bit surprising.

In the meantime, if you purchased it and re-logged, you should be able to find it all the way at the bottom of the Wards Collection page when looking through the "My Collection" selection: https://imgur.com/Swg3unO

In Champ Select, similarly, you can locate the Pumpkin Cat Ward Skin all the way at the bottom of the list: https://imgur.com/K4RCehC

Make sure not to try crafting another one (because you can); if you continue having issues finding it, please create a Support Ticket so my colleagues can take a look into it: https://support.riotgames.com/hc/en-us/requests/new

Sukishoo10/29/2018, 11:04:55 PM1 votes

The skin has been glitched since released. I bought it from the rewards tab and then it said I owned it but wasn't there... looked in loot and it was there but said owned. It was very odd. Logged off and then on again and it was fixed. Some people have said that doesn't fix it for them though.

DontTouchMyBall10/30/2018, 11:51:04 PM1 votes

The same thing has ocurred to me! I was either saving 300 tokens to get a support spooky orb or getting the ward+the RIP emote. I decided the later. So I got the emote, then I wasted my tokens on the ward because I haven't it unlocked on the collection even after restarting the client! If I knew this I would had gottem the Orb instead :( Feelsbadman cuz I even got RP and got the Bewitching Janna and Devil Teemo to bring the Halloween spirit to my games, awesome skins [sg-soraka]