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Report a bug: Client

The Dreamwalker·1/26/2017, 6:34:18 PM·1 votes·465 views

Hey Riot,

   I am here reporting a bug that has been causing me some major stress, thus making me no longer play on the new client. Here it is, when someone dodges a match on the new client, and I am returned to the matching making screen, the Are You Ready check pops up, makes the sound, but my screen is black and I cannot click on it. Thus, giving me an AFK timer. After the Are You Ready disappears, the screen returns to normal. 

This problem ***DOES NOT*** happen on Legacy Client only the new one. Please fix this! I really like the new client and want to continue playing on it.

Thanks!

[slayer-jinx-catface]

Oh, almost forgot. Sometimes it black screens while in champ select too, or freezes and doesn't let me lock in or ban.

1 Comments

Kürama1/27/2017, 4:31:19 AM1 votes

Experiencing black screens in champ select then returning to the lobby is usually the result of a failure to establish a stable connection to the servers.

Champ Select in all modes requires a more steady connection than the lobby as picks (and bans for Draft) are processed in real-time. This is why it's more vulnerable to disconnect there.

Troubleshoot your connectivity issues.

http://na.leagueoflegends.com/sites/default/files/styles/scale_xlarge/public/upload/su16_keyart_1920x1080_0.jpg?itok=6nj8mHjj

You also mentioned that this only happens on the Beta Client and it's possible your machine isn't handling the demands of the Beta Client efficiently, resulting in these issues. If the above solutions do not work, please utilize the Legacy Client until the Beta Client is further optimized.