Client just decided to disconnect entirely with champ select and grant me a promo loss.

Seenan··3 votes·382 views

I'm serious. The only thing I could see was the chat. I couldn't see any person's icons, couldn't click anything because there was nothing showing for me to click. AND it counts as a fucking tier-promo match loss when it's not even remotely my fault.

8 Comments

OPHYBRID1 votes

Last patch... "failed to reconnect" after champion select. Twice. During fk'ing ranked qualifiers. A bunch of times aside from that. And 5x20 minute "priority queues" (a term which makes no sense) after each infraction which Riot caused me. That's 100 minutes of my time -- no... 200 minutes of my time in total -- that was wasted. And Riot refuses to reset this or un-compound the infractions after the fact. The LeaverBuster FAQ even says "We like to fk over paying customers" -- in not so many words -- because somehow that's fair to everyone...

Seenan1 votes

Among all the balance failures and ingame issues, they should at least make sure the engine and client are spic n' span.

Kürama1 votes

Hi Seenan,

It seems your connection isn't steady when transitioning from the lobby servers to the champ select servers which is resulting in a failure to load all the champ select assets. Run through the connectivity issues guide and let me know if it resolves your issue.

Seenan2 votes

[{quoted}](name=Śplash Damage,realm=NA,application-id=LqLKtMpN,discussion-id=59r2v7n9,comment-id=0001,timestamp=2017-07-21T20:45:07.898+0000)

Hi Seenan,

It seems your connection isn't steady when transitioning from the lobby servers to the champ select servers which is resulting in a failure to load all the champ select assets. Run through the connectivity issues guide and let me know if it resolves your issue.

That's...incorrect, cause everything else was still connected perfectly, as well as my dl/upload being far above average. It's your client. I still won the promo, but what if I didn't? Me having to suffer through garbage matchmaking for about 6-7 more games...?

Also, did you not hear the part where I said I could hear the noises and see the chat, which was still connected?

Kürama1 votes

Hi again,

Just to be clear, I'm not a Rioter and I'm not responsible for the updated client in anyway, I'm just here to improve your experience as best as I can.

I understand that your connection was fine otherwise but it's very possible to experience connectivity issues with League solely.

Even if you were seeing chat and hearing champ select sound effects, if you disconnected during champ select or all the assets of champ select failed to load, it's usually due to a connectivity failure which is why I linked you a connectivity guide which should resolve the issue.

I'd like you to run through it and if you still experience issues afterwards, I'm just one reply away!

Seenan1 votes

[{quoted}](name=Śplash Damage,realm=NA,application-id=LqLKtMpN,discussion-id=59r2v7n9,comment-id=000100000000,timestamp=2017-07-23T04:20:28.448+0000)

Hi again,

Just to be clear, I'm not a Rioter and I'm not responsible for the updated client in anyway, I'm just here to improve your experience as best as I can.

I understand that your connection was fine otherwise but it's very possible to experience connectivity issues with League solely.

Even if you were seeing chat and hearing champ select sound effects, if you disconnected during champ select or all the assets of champ select failed to load, it's usually due to a connectivity failure which is why I linked you a connectivity guide which should resolve the issue.

I'd like you to run through it and if you still experience issues afterwards, I'm just one reply away!

I can do that, but it'll 100% say my conn is fine since it's the first time it has ever happened...at least in a Ranked, where that matters.

Kürama1 votes

If it only happened once then it's likely your network hiccupped during that time and is fine now. If you haven't experienced this issue at least a few times then your connection is stable pretty much all the time.

If you do experience it again however, make sure to run through the article.

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