I'm fine with ItemRNG, what's not cool
is how obscenely difficult it feels to rank up champions through play. Sure, show me the shiny high tiers every round or whatever, but here I am just trying to keep one character relevent through leveling and ranking up, and I won't see them in 3 re-rolls, but my enemies are ranking up every other turn.
IDK, maybe just...systematically show a preference towards champions the player already owns/uses? That'd instantly make things a lot better.