Teambuilder Icons not showing?

InvalidGuest·7/31/2014, 4:26:05 PM·6 votes·1,864 views

The chest animation popped up saying that I had earned the Tank icon yesterday, but it still hasn't come up in my summoner icons. It had also shown that I had unlocked the Fighter icon today and it hasn't appeared in my icons either. I'm just wondering if this is normal and if it just takes some time like the Lunar Year icons did or if there is something wrong with my client or the game bugged. I've seen other threads like this posted but no one answered them, I would really appreciate an answer from anyone .-. thanks.

19 Comments

FunctionMSTR7/31/2014, 4:41:01 PM1 votes

My Team Builder Icons not showing either, I've unlocked both support and marksman. I've seen the chest animation for both. Also, I have tried a client restart. According to article by LYTE it says " instantly". Looking for some summoner 13.

InvalidGuest7/31/2014, 5:02:28 PM1 votes

I may submit a support ticket soon, the icons still haven't popped up. This is very confusing

Elevan477/31/2014, 5:29:52 PM1 votes

Same here just got my mage one and its not showing up, its been a day haha

o brigid o7/31/2014, 5:52:58 PM1 votes

I've officially unlocked all of the icons, "officially" meaning the chest animation popped up for them. However the Mage & Fighter icons are not in my icon inventory and it has been about 12 hours since I last logged on. item 3070

Sir Tabbris7/31/2014, 6:14:25 PM1 votes

I'm having the same problem with my support icon. I earned it last night, but it never showed up, so I submitted a ticket this morning. I'm still waiting for an answer though...

RazørRay7/31/2014, 6:28:29 PM1 votes

I've noticed the chest animation after just a game or two of the role. Isn't it supposed to take 5 games? Maybe that is the problem.

InvalidGuest7/31/2014, 6:37:41 PM1 votes

Alright, I sent in a support ticket pretty much asking the same questions I did on this thread about the TB icons. Hopefully they will get the problem fixed or tell us what is wrong with our clients.

Ririx7/31/2014, 7:28:27 PM1 votes

I've had this same issue, kinda. After one team builder game I "obtained" the support icon... It is not in my icon collection even after relogging and it has been over 12 hours. Ttwo or 3 games later I obtained the marksman and mage icons which showed up immediately.

JK Kotori Minami7/31/2014, 8:44:29 PM1 votes

same here.

Frith3607/31/2014, 9:04:52 PM1 votes

I'm in the same boat, got my tank icon, got the notification showing it, nothing in icons list...

Solumindra7/31/2014, 10:00:21 PM1 votes

Same here, please let us know something riot, I wish I had my icons :P

Johnny Destroy7/31/2014, 10:52:29 PM1 votes

add me to the list of people with missing icons, (tank, support, assassin, and the 6th)

InvalidGuest7/31/2014, 11:18:04 PM1 votes

Update on that support ticket: I received a response from the Support team:

"Hey InvalidGuest,

Thanks for getting in touch with us, Phoenix here and I'll be assisting you today!

I am sorry that you have not yet received your Team Builder's Summoner Icon and I know this can be very frustrating knowing you've worked hard to be able to obtain it.

We're aware of an issue where players who earn icons sometimes don't receive them immediately. You should receive your icon within 72 hours of earning it. If you don't get your icon at the end of three days, please let me know and I can further investigate.

Again, I apologize for this inconvenience and I do thank you for your utmost patience. Feel free to write to me again if you need help.

Phoenix Riot Player Support Specialist The Third Sister of Katarina and Cassiopeia"

So I guess we should expect to unlock the icons within 3 days.

AlejandroDeFuego8/1/2014, 12:11:57 AM1 votes

I failed horrifically a single support match, and was still awarded with the chest for the icon. Kinda help soften the blow of losing to a jungler Ashe . Thanks Riot......if that's suppose to happen.

Zhenghua8/1/2014, 2:47:16 AM1 votes

hi, i want to know what year we have new map and modes and champions and gameplaysZiggs Vi MonkeyKing Volibear Xerath Kassadin JarvanIV Fizz Akali this champions so hacks

Full AP Venusaur8/1/2014, 9:09:28 AM1 votes

Mine appeared like two days late, have hope!