i'm assuming this is made in light of the new character. She looks like a disney pixar or overwatch character when it comes to model style, not anime.
Anime can be kinda niche to watch i guess but overall there are those that appeal to most people like Akira, pokemon, Dragonball, Cowboy bebop/Samurai Champloo or other classics.
The thing is that it's got things that might seem weird to a western audience, once you watch some more anime you'll just accept those. Personally i've watched lots of different shows and can get into most of it's subgenres or atleast i used to, finding the good shit is getting hard these days with all the crap they show.
Fanservice shows don't really help with anime's image, some shows could be really great if it weren't for Fanservice too imo. Personally i don't think Ecchi is an issue as plenty of female superheroes in comicbooks wear sexy outfits too and the focus is still on the story/action.
FYI: High school DxD is the only show i couldn't finish cuz i just lost my shit the minute he started talkin to tits.
Then there's the Weebs, and i don't mean the ppl we call weebs as a joke. I mean the ppl who take pride in calling themselves Otaku and wanna marry their body pillow or think they're basically japanese. I've seen ppl talk about anime as if it's gonna elevate humankind to the next point in evolution, That it's the pinnacle of storytelling/cinema, etc.
Kinda like the recent Rick and Morty stuff that started the Copy Pasta meme.
visuals of a game are incredibly important, People who say Graphics don't matter lie.
Some graphic styles age well: LoZ Windwaker for example.
Some age really badly: Nunu
the style and it's consistency is important too, which is where the new character is an issue for some.
Personally i love that pixar style she's got but it was still the first thing that bothered me, because it's not leagues style.