why cant reds post more often? like confirm a bug so people can stop making threads about it. if they posted on a kassadin E bug thread and said they will fix it, they u wouldnt see multiple kass E bug threads. is it really hard for a red to just look at the main board page and just respond once?
im not QQing or anything. just confused and want to know why .
chaetopterus3 votesJust my opinion, but I think it's for a few reasons
Dr Clueless PhD3 votesYou are actually wrong about the bug report thing. Both on the old forums and the Boards, a Red confirming a bug does nothing to curb new threads made about it, and I don't imagine it will change.
TeemoHunter13371 votesi dont care if more people post about it. but something is clearly wrong with u see 7+ threads about kass E ,nidalee E and u see no confirmation yet from a red. at least for the people who care about the champion that see a red is clearly "working" on the situation will be less worried.
Dr Clueless PhD5 votesThe problem is visibility. When a Red posts about a bug, confirming that they know about it, who sees that? Not many people. Those of us who stalk the Red Tracker, and anyone who hops into that thread. That's about it. People looking to see if Riot knows about a bug can't easily find that information, and posting in threads on the Boards doesn't solve that problem.
A good solution to this would be a "Known Bugs" thread, where Riot updates and records all known issues, so that people can look there first before posting.
Hilariously enough, such a thing already exists. Riot has a "Mega Bug Thread" on the Report a Bug forum, where they're asking for reports on bugs since 4.18. They don't seem to be updating the main post, but it has almost everything mentioned in it. However, since it's stickied at the top, and no-one reads stickies, reposts continue.
GranspearZX1 votesCosigning this. It helps that there's a master list of patch bugs stickied at the top of the board, but I think semi-regular updates would eliminate a lot of this ridiculous perception that "Riot isn't talking about X where I can see it so Riot isn't doing anything about X".
Unless, of course, there's some criteria for a bug being added to the list that we don't know about. And even then...
Daen1 votesHilariously enough, such a thing already exists. Riot has a "Mega Bug Thread" on the Report a Bug forum, where they're asking for reports on bugs since 4.18.
As you mention here:
They don't seem to be updating the main post, but it has almost everything mentioned in it.
It hasn't been updated past the four bugs on the OP. It's great that it includes a lot of the community's feedback, but it doesn't show what Riot is working on or do anything to build trust with players. Exgeniar has been replying a bit which is great, but that's not really feasible with the 500 or so posts on that thread.
TeemoHunter13371 votesyou are right 100 pct. but i see reds post in champion concept alot (their favorite place to reply in because no backlash?) so why cant some mods just confirm on a thread that has 45 up votes and say "we are looking into the situation of the kass E bug, thank you everyone". and is it that bad to just take 2 minutes to do that?
Dr Clueless PhD1 votesProbably because the Reds that usually post on the forums have no idea what the programmers are doing to fix bugs, and it's not their job to.
TeemoHunter13371 votesProbably because the Reds that usually post on the forums have no idea what the programmers are doing to fix bugs, and it's not their job to.
well they could say they know about it and are looking into it rather than saying they will fix it or whatnot. it still keeps them safe in terms of backlash. all they have to do is tell a programmer about it and tell the summoners that they know about it.
Dr Clueless PhD2 votesWhat I'm saying is: Riot isn't one gigantic department all mingling together. When Silog, the Senior Content Editor, posts on the forums, he is only connected to the guys fixing bugs in that they both work at Riot. He doesn't know what they're doing or why. He has his own job and his own interests.
It's got nothing to do with backlash. When IronStylus posts about Leona or the art direction of League, he's not going in expecting to post about anything else, because it's not his department.
See what I'm saying?
GranspearZX3 votesPeople who claim Riot fears backlash are really overestimating their importance in the grand scheme of things... It also highlights why the people fixing the problems shouldn't go out of their way to pacify the vocal minority.
TeemoHunter13371 votesPeople who claim Riot fears backlash are really overestimating their importance in the grand scheme of things... It also highlights why the people fixing the problems shouldn't go out of their way to pacify the vocal minority.
what do u mean by this?
TeemoHunter13371 votesso youre telling me, there is a bug related section but no mods who go over the bugs section?
each section has a mod appointed to it i assume. and if there is a mod who regulates the bugs section, he has validity to post in the threads. he doesnt need a programmers approval to see that there is 7 kassadin e bug threads and that it is most likely a bug and not a mistake.
edit: here are 2 riots who have the validity to respond(and have responded before) in the bugs section. Riot Exgeniar and Riot Velocity. so youre telling me not 1 of these 2 reds can just post once every 3 days at least so ppl know whats happening?
Dr Clueless PhD1 votesI'm telling you that the guys moderating the forums probably don't work in the same department that fixes bugs. Say a forum mod sees all those threads. He's pretty much going "Well, I sure hope they fix that.", and that's all he's doing, because he's a forum mod, not a programmer. It's not his job to find bugs and report them to Riot. It's not his job to go ask another department what's going on and report back here. It's his job to moderate (with some other community management things).
Daen1 votesI disagree with your premise, but I agree with what you're going for on a large scale. I don't think that replying to an individual thread would be a good idea, as there are already so many threads about everything.
That being said, I'm confused as to why there aren't informative threads that are consistently updated by Riot for the public's benefit. It is likely due to bandwidth, but not having that sort of information readily available breeds distrust.
TeemoHunter13371 votesdr clueless phd.
it seems like u were wrong after all.
TeemoHunter13371 votesthe rock weilder u are u in the wrong section bud. but close the door on ur way out. no one will know u were even heree