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Why question to RIOT POLICY AND SUMMONER'S CODE is not part of support forum?

Kartagia··1 votes·558 views

Hello,

Can you tell me how support question to Tribunal system mechanics and policies is not part of HELP AND SUPPORT FORUM. THe FORUM DESCRIPOTION IS NOT SAYING IT IS NOT PART OF IT: Actually, tehre is NO DESCRIPTION WHAT HSOULD BE PUT WHERE.

To me it seems RIot tries to hide all queries to their policies and decisions instead of answerign to them.

12 Comments

Deep Terror Nami3 votes

Questions about the Tribunal, since it is a Player Behavior system, would go to the Player Behavior & Moderation board.

Kartagia1 votes

But quesiton is not about Tribunal but RIOT POLICY. And Riot way of making Sumomner's Code VOID. It is not about player behavior but RIOT BEHAVIOR. It si about SUPPORT OF RIOT.

Deep Terror Nami3 votes

It still sounds like it belongs in PB&M. Help & Support is more for technical issues.

Kartagia1 votes

Tell me, where these definitions of forum subjects is shown. it is not on this forum. Where I can find what belongs where?

Ah.. It is based on how community feels?

Deep Terror Nami2 votes

You can find a description of each individual board to the left and below the boards list on their respective board. Universal rules link can be found at the top. If you can't determine the most appropriate board for your discussion, ask, and you can use the Miscellaneous board.

Kartagia1 votes

I am sorry, but I cannot. All I see is general rules of Culture and Etiquette. Thus is forum technical issue, as those definitions are not shown properly to all.

Deep Terror Nami1 votes

What is your technical issue?

Kartagia1 votes

I cannot see the description of each forum what topic should go where. It is not where you said it is. If I have to go first ask every single post "where you think this should go" is imbecile system. And it would double the number of posts.

There is no description what should go into this forum branch. You said there is, thus I have techinical issue with Boards. IT does not show me something which is important, and which I am assumed to know before posting. Even the riot bheavior "wrong location" is wrong as they shoudl MOVE the post to the correct branch, not delete it.

Deep Terror Nami1 votes

The culture and etiquette is exactly what I am talking about. It shouldn't be that hard for you to recognize where most posts do and do not belong.

they shoudl MOVE the post to the correct branch

These boards do not have that feature, it is impossible for the moderators to move it for you. If you absolutely cannot figure out which board is most appropriate for your discussion you should put it in Misc.

CrazyBear19871 votes

Your complaint is not something you can change, you are neither an important employee or high status member of the Riot staff to complain about their Terms and condition and Summoners Code, This is their policy, their right and their legal obligation to protect themselves, their staff, their company and their business.

Support forum is for your problems with the products, not the company.

If you really want answers, seek legal advise and fight to get them from them, but as a company, they don;t have disclose company secrets and decisions to you who is just a customer.

Kartagia1 votes

First, the Public Relations is not part of company secrets. Telling their interpretation and basis of judgement is not company secrets. I am not asking their programming code. I do not ask for anything but policy towards community and the way how they plan to make this game better. IF they think reducing the support player count even further, do you think that is GOOD idea?

CrazyBear19871 votes

"First, the Public Relations is not part of company secrets. " but it's also not controlled by the public either.

"Telling their interpretation and basis of judgement is not company secrets" yes it is.

"policy towards community" is not something they are obligated to share with you.

"how they plan to make this game better" that's their job, not yours, when they are ready to announce something they will.

"do you think that is GOOD idea?" That not up to me or you to decide.

[zombie-brand-facepalm]

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