Is this a Reasonable argument? Because to me it is.
Long story short over the past few day I was placed into lobbies that were so toxic and unreasonably bad that I could not stay in them. At one point in one of the games a pair of players who were together tried to kick me out of my lane. One guy had called ADC, but I had called Supp before his friend and then he claimed that since he was the "ADC" that he could dictate his lane. He said that it didn't matter I called supp first and then proceeded to demand I call another lane. Given I had already locked in my champion (Not because of arrogance or greed) but because I knew no one else had called it I explained that it was too late and that I was supp no matter what they said. The friend of the ADC then locked in Bard despite me being the supp. I spent 25mins in that game being insulted and berated because I had locked in the class that I called. After being spammed with insults and threats for reports I finally left. Because not only were they trolling me, but they refused to FF because "This kid a a "F**got* and I wont make it easy for him. So I left.
The other matches were along the same lines.
Between the insults and the trolling it made it basically impossible to stay and I accept the punishment for leaving and I am okay with that. But the punishment itself seems completely unfair given the circumstances. I am being told to wait 20mins to be Queued and when you add that to the possible time of the match that is a completely unreasonable amount of time to ask a player to be 100% sure he will not be interrupted.
Here was my argument to Support explaining my situation and why I believe its unfair. Please tell me if/how I am wrong and how I could do better.
> I tried to play tonight and saw I have a restriction that says I am placed in a lower queue due to leaving etc etc and thats fine. I understand that. I left a few games because the lobby was so toxic and so beyond redemption that I could not stand top stay. I know that is actually YOUR fault as a company for not properly regulating you game, but I understand you can't catch every violator so I am okay with accepting my punishment due to your lack of awareness. So I accept and admit I left matches and accept the ban/timeout for that. > > I left games due to the fact that they were unplayable and so toxic that I as a player could not possibly be expected to stay. > > I know thats against the rules and I am okay with that, but I tried logging into today and play but the wait for a queue is 20mins and that is just not okay. I need to know how long it is until that goes away. > > You cannot honestly expect me to wait 20mins for a match that last up to 40- 60+mins because there is no way for me to guarantee that I will be completely free and uninterrupted for over an hour and a half. I cannot be sure that nothing will interrupt that kind of timeline. > > I understand need to be punished and I am cool with that, but that kind of timeline is not reasonable AT ALL. > > This game is unpredictable as it is, but to add a friggin 20min wait to the queue time on top of the unpredictable time of the match itself is not reasonable on your part as a developer. YOu of all people know how long a match takes. To add 20mins on top of that is unfair. Because you know damn well I cannot possibly guarantee I will be free for that length of time. > > So I need to know when that restriction expires so I know when I can play properly again. I am willing to wait until that restriction is lifted to play, but I need to know when that will be.
