Should the zero tolerence policy be renamed?
Renamed to 1 tolerence, since you are allowed to say 1 ZT word without being 14 day banned. The system appears to require 2 in order to jump punishments. As proof;
Lowered punishments with zt: https://boards.na.leagueoflegends.com/en/c/player-behavior-moderation/6AdJxkEM-this-game-is-trash-because-of-player-behavior 25 game chat restrict from zero tolerence sexist language https://boards.na.leagueoflegends.com/en/c/player-behavior-moderation/tAgeQz56-please-check-the-chat-log-please-reduce-my-chat-restriction chat restriction (unspecified length) for hatespeech https://boards.na.leagueoflegends.com/en/c/player-behavior-moderation/9rfTAnom-is-this-really-chat-restriction-worthy 1 usage of hatespeech, chat restriction.
But Usul, (you might be thinking) three examples from 5 months? That's not a lot of evidence.
You're correct, that's about when I noticed that ZT didn't guarantee an escalation and started saving links. But also look at this: here's every ZT escalation I've noticed in the same time period (probably missed a few) that said they'd never received any CR's, note that all have 2+ offences: https://boards.na.leagueoflegends.com/en/c/player-behavior-moderation/d2UWtE5z-what 2 kys https://boards.na.leagueoflegends.com/en/c/player-behavior-moderation/ZeNExFUf-unfortunate-circumstances-and-a-shocking-revelation 2 kys https://boards.na.leagueoflegends.com/en/c/player-behavior-moderation/aTZ91kPm-14-day-banned-off-a-single-chat-log-without-prior-chat-restriction 2 instances of "kill yourself (notable as not kys, still 2 triggers) https://boards.na.leagueoflegends.com/en/c/player-behavior-moderation/h5oebnAE-14-day-ban-for-joking-around 2 racist slurs https://boards.na.leagueoflegends.com/en/c/gameplay-balance/s9TgUcmi-2-verbal-abuse-warrant-14-day-ban-guess-i-said-some-magic-words-no-previous-bans-in-many-years way more than 2 hatespeech https://boards.na.leagueoflegends.com/en/c/player-behavior-moderation/EejOe1pK-unjust-ban 2 racist comments https://boards.na.leagueoflegends.com/en/c/player-behavior-moderation/xn7qgv25-got-banned-today-14-days-for-7-messages 2 homophobic slurs https://boards.na.leagueoflegends.com/en/c/player-behavior-moderation/qqOn4Zc1-i-disputed-a-ban-want-to-know-if-im-wrong 2 more homophobic slurs https://boards.na.leagueoflegends.com/en/c/player-behavior-moderation/5YrYQutN-riot-banning-system at least 2 ZT's https://boards.na.leagueoflegends.com/en/c/player-behavior-moderation/EbxJ7bwc-leagues-horrible-banningsystem 2 homophobics https://boards.na.leagueoflegends.com/en/c/player-behavior-moderation/EjYeMdL8-banned-for-cosplaying-neeko-in-chat yet another 2 homophobic https://boards.na.leagueoflegends.com/en/c/player-behavior-moderation/xGgueevi-addressed-to-the-pathetic-support-of-league-of-legends 2 hatespeech (hidden in comments) https://boards.na.leagueoflegends.com/en/c/player-behavior-moderation/EzJpPEml-unfairly-banned-from-lol 3 hatespeech https://boards.na.leagueoflegends.com/en/c/player-behavior-moderation/HvlMFsnM-got-suspended-for-14-days-but-dont-know-why 2 zt usage escalation https://boards.na.leagueoflegends.com/en/c/player-behavior-moderation/fpwQh6HA-i-got-called-a-and-received-a-14-day-ban 2 more hatespeech https://boards.na.leagueoflegends.com/en/c/player-behavior-moderation/LdeoqJPi-false-14-day-suspension 2 uses of hatespeech https://boards.na.leagueoflegends.com/en/c/player-behavior-moderation/iENKFrVn-im-sorry-for-my-behavior 2 ZT's https://boards.na.leagueoflegends.com/en/c/player-behavior-moderation/gWintG9r-ban-system-change-please 2 kys's https://boards.na.leagueoflegends.com/en/c/player-behavior-moderation/WRxMRh2q-esl-duo-partner-got-14-day-suspended-after-being-bombarded-by-slurs double kys (top of screenshot)
For the extensive number of these that exist, you'd think that we would have an equal number of people with 1 usage posting here, after all, they would feel more innocent than the 2 users. That doesn't happen, though, and instead I believe they're more likely to get a chat restriction (or no punish if it doesn't escalate/they don't have other triggers!)
I don't think the fact that there is leeway is necessarily awful (it protects a lot of 'report X for saying kys!" type things I'd guess), but I think "zero tolerence" is very misleading, and makes people believe the system fails when they see 1 hatespeech and then the person keeps playing, possibly through their chat restriction.