Should the zero tolerence policy be renamed?

usul1202·5/21/2019, 4:57:01 PM·5 votes·5,977 views

Renamed to 1 tolerence, since you are allowed to say 1 ZT word without being 14 day banned. The system appears to require 2 in order to jump punishments. As proof;

Lowered punishments with zt: https://boards.na.leagueoflegends.com/en/c/player-behavior-moderation/6AdJxkEM-this-game-is-trash-because-of-player-behavior 25 game chat restrict from zero tolerence sexist language https://boards.na.leagueoflegends.com/en/c/player-behavior-moderation/tAgeQz56-please-check-the-chat-log-please-reduce-my-chat-restriction chat restriction (unspecified length) for hatespeech https://boards.na.leagueoflegends.com/en/c/player-behavior-moderation/9rfTAnom-is-this-really-chat-restriction-worthy 1 usage of hatespeech, chat restriction.

But Usul, (you might be thinking) three examples from 5 months? That's not a lot of evidence.

You're correct, that's about when I noticed that ZT didn't guarantee an escalation and started saving links. But also look at this: here's every ZT escalation I've noticed in the same time period (probably missed a few) that said they'd never received any CR's, note that all have 2+ offences: https://boards.na.leagueoflegends.com/en/c/player-behavior-moderation/d2UWtE5z-what 2 kys https://boards.na.leagueoflegends.com/en/c/player-behavior-moderation/ZeNExFUf-unfortunate-circumstances-and-a-shocking-revelation 2 kys https://boards.na.leagueoflegends.com/en/c/player-behavior-moderation/aTZ91kPm-14-day-banned-off-a-single-chat-log-without-prior-chat-restriction 2 instances of "kill yourself (notable as not kys, still 2 triggers) https://boards.na.leagueoflegends.com/en/c/player-behavior-moderation/h5oebnAE-14-day-ban-for-joking-around 2 racist slurs https://boards.na.leagueoflegends.com/en/c/gameplay-balance/s9TgUcmi-2-verbal-abuse-warrant-14-day-ban-guess-i-said-some-magic-words-no-previous-bans-in-many-years way more than 2 hatespeech https://boards.na.leagueoflegends.com/en/c/player-behavior-moderation/EejOe1pK-unjust-ban 2 racist comments https://boards.na.leagueoflegends.com/en/c/player-behavior-moderation/xn7qgv25-got-banned-today-14-days-for-7-messages 2 homophobic slurs https://boards.na.leagueoflegends.com/en/c/player-behavior-moderation/qqOn4Zc1-i-disputed-a-ban-want-to-know-if-im-wrong 2 more homophobic slurs https://boards.na.leagueoflegends.com/en/c/player-behavior-moderation/5YrYQutN-riot-banning-system at least 2 ZT's https://boards.na.leagueoflegends.com/en/c/player-behavior-moderation/EbxJ7bwc-leagues-horrible-banningsystem 2 homophobics https://boards.na.leagueoflegends.com/en/c/player-behavior-moderation/EjYeMdL8-banned-for-cosplaying-neeko-in-chat yet another 2 homophobic https://boards.na.leagueoflegends.com/en/c/player-behavior-moderation/xGgueevi-addressed-to-the-pathetic-support-of-league-of-legends 2 hatespeech (hidden in comments) https://boards.na.leagueoflegends.com/en/c/player-behavior-moderation/EzJpPEml-unfairly-banned-from-lol 3 hatespeech https://boards.na.leagueoflegends.com/en/c/player-behavior-moderation/HvlMFsnM-got-suspended-for-14-days-but-dont-know-why 2 zt usage escalation https://boards.na.leagueoflegends.com/en/c/player-behavior-moderation/fpwQh6HA-i-got-called-a-and-received-a-14-day-ban 2 more hatespeech https://boards.na.leagueoflegends.com/en/c/player-behavior-moderation/LdeoqJPi-false-14-day-suspension 2 uses of hatespeech https://boards.na.leagueoflegends.com/en/c/player-behavior-moderation/iENKFrVn-im-sorry-for-my-behavior 2 ZT's https://boards.na.leagueoflegends.com/en/c/player-behavior-moderation/gWintG9r-ban-system-change-please 2 kys's https://boards.na.leagueoflegends.com/en/c/player-behavior-moderation/WRxMRh2q-esl-duo-partner-got-14-day-suspended-after-being-bombarded-by-slurs double kys (top of screenshot)

For the extensive number of these that exist, you'd think that we would have an equal number of people with 1 usage posting here, after all, they would feel more innocent than the 2 users. That doesn't happen, though, and instead I believe they're more likely to get a chat restriction (or no punish if it doesn't escalate/they don't have other triggers!)

I don't think the fact that there is leeway is necessarily awful (it protects a lot of 'report X for saying kys!" type things I'd guess), but I think "zero tolerence" is very misleading, and makes people believe the system fails when they see 1 hatespeech and then the person keeps playing, possibly through their chat restriction.

13 Comments

R107 Games5/21/2019, 8:08:22 PM3 votes

The zero tolerance policy should not exist if its existence is not stated in the ToS

A Real Troll5/21/2019, 5:25:24 PM3 votes

This is true. Reported plenty of people both ingame and with useless manual tickets just to watch nothing happen when they use 1 instance of ZT.

Six Inch Heals5/22/2019, 4:40:31 AM3 votes

They absolutely should change the name. Zero tolerance means exactly that, and should be implemented as such. It's a disgrace that it isn't.

IFeltLikeAGringo5/21/2019, 9:56:23 PM2 votes

I dont think it needs to be that literal. Dont really care either way.

AJStarhiker5/21/2019, 5:27:18 PM2 votes

I agree. I prefer 'Minimal Tolerance' myself.

I suspect they use 'Zero Tolerance' because it sounds harsher and people understand the concept.

IAmAfeedlordAMA5/21/2019, 5:39:11 PM2 votes

Is "go drink bleach" and/or "go jump off a bridge" part of their ZT policy? I reported someone for using such language and I myself ended up with a ban.

REVERAND REVERIE5/22/2019, 2:53:56 AM1 votes

Yeah so I recently got a chat restriction for a game I played. My bot lane didn't leash and so I was pretty far behind. I lvl 3 ganked bot and took a little farm to help get the lane pushed out. My twitch didn't like this and decided to run it down mid for the rest of the game. Go to the after game and I got reported for reacting negatively to the twitch, complaining about the autofill protect (doesn't get refunded when a game is dodged) and wishing the enemy team inting team mates because they liked that twitch ran it down. I tried to reach out to Riot about it and nothing happened. No punishment for the other person as far as I know. Riot honestly could care less about what happens in game so long as it doesn't pose a problem for them. Thats why people like T1 were banned but not the other half of the community. I've been told on several occasions to kill myself because I like trying out different builds and seeing if they work. As far as I know, Riot hasn't so much as batted an eye.