Riot, banning for Lolwiz is a joke

Chuck Charles··2 votes·4,357 views

That you ban accounts for using Lolwiz is pathetic. I officially got confirmed today that Lolwiz is not allowed and my suspension won't be lifted. Welp, you lost a paying customer. A customer with 4000 hours and over 1,000 dollars spent on this game. I won't use another account and I won't give you another dime of my money. I have been using Lolwiz for MONTHS only to be banned .

Consider not banning people for this as its a joke really. The information Lolwiz gives you is readily available on sites like op gg and you know it. This is just a pathetic excuse to force someone to lose everything they paid for and worked for so they grind o make another. Wel I'm not going to. Maybe others will but I won't.

I just wanted to point out that being this strict with a perma ban is ridiculous. No warning for something a benign as lol wiz is awful. Between this and solo queue I'm finding a new way to spend my time. Cya

16 Comments

ModWuks8 votes

I can assure you that nobody is supposed to be banned for using LoLWiz.

[{quoted}](name=Riot Sargonas,realm=NA,application-id=mNBeEEkI,discussion-id=ao7rYcrT,comment-id=0012,timestamp=2015-03-25T07:17:22.320+0000)

Hey everyone! Just wanted to chime in, since someone asked about our thoughts on this. LoLWiz, in it's current incarnation, is no different from visiting OP.GG or LolNexus or any other similar site. The only real difference is that it is displayed via an Overwolf Plugin, rather than a web page. It's powered by the Riot API, and no questionable access the game client, so as of right now we have no issues with using this app and will not frown upon players who do so.

That being said, we reserve the right to change our stance on this, if in the future the LoLWiz app adopts any functionality we find to be harmful to player's experience or the game's ecosystem. (Though if that happened we would first attempt reach out to LoLWiz and try to course correct things there, instead of banning players.) Also, naturally, we can never officially condone or promote the use of any third party tool, as we can never guarantee your game stability or safety in doing so.

TL;DR - It's not directly affecting the client, as it is a component of Overwolf and not a game-mod, so you won't be banned.

Did Riot Support specifically mention LoLWiz as the reason for your suspension?

Chuck Charles1 votes

Well say what you want but they are sticking to their guns on this one. They won't lift the suspension

ModWuks5 votes

[{quoted}](name=Chuck Charles,realm=NA,application-id=ZGEFLEUQ,discussion-id=oZAqNOtA,comment-id=00020000,timestamp=2016-06-02T01:48:45.923+0000)

Well say what you want but they are sticking to their guns on this one. They won't lift the suspension

This is why you don't use scripts or let other people use your account.

Chuck Charles1 votes

I didn't fucking script.

redniwediS1 votes

Then keep the support ticket open, because something clearly went wrong and that is how you will get it fixed.

Chuck Charles1 votes

I hope you are right because if they stick to their guns I have no respect for this company

redniwediS1 votes

It's probably just some guy who doesn't have the right information and is just working off basic company policy. It happens with literally every single company that has customer support.

SmokedAlmonds2 votes

When you say that they confirmed it, do you mean they actually said that was the reason for your ban? Or is that just something you deduced?

Chuck Charles1 votes

They confirmed to me on Twitter when I told them I only used Lolwiz they said "no 3rd party programs are allowed"

Firu2 votes

That doesn't sound right.

Chuck Charles1 votes

I can send you screen cap on Twitter if you want. Or just look at my exchange on Twitter.

Twitter.com/c9chuckcharles

Deep Terror Nami4 votes

That's technically a correct answer, but they don't actually ban you for everything. You can read more about their stance on 3rd party app use here; http://boards.na.leagueoflegends.com/en/c/miscellaneous/5kx4F7VE-reminder-third-party-applications

Wuks also made a good post to clarify what may be and what definitely is not ok here; http://boards.na.leagueoflegends.com/en/c/player-behavior-moderation/5dmkJinG-3rd-party-applicationsmodifications-whats-allowed-and-what-isnt

The Whamboozler2 votes

Yeah, they don't care. Riot already got your money. They're chasing after new players now. Old vets who played when Riot was growing and made them big don't really matter to them anymore.

ThatH1N12 votes

Riot customer service is a joke because, riot doesn't care about its customers. If you are not a Master tier + streamer or LCS players they do not care about you at all, plain and simple. Sorry this happened to you man.

Firu1 votes

How do you know you were banned for LOLWiz? I was pretty sure LOLWiz was an acceptable 3rd party program, such as Championify.

Useless Reaper1 votes

Lel today Riot ban me too for using Lolwiz, i install this program and after 3 mathes pemanent banned xD

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