Another Update. Ticket sent 14 days ago but still no reply

megatravian·10/14/2018, 1:00:09 PM·1 votes·1,810 views
Update on Account Recovery Situation

I have waited for 14 days but theres still no reply, should I send another ticket? Or do Riot Supports actually take longer than two weeks to respond? Either way I am disappointed though.

(Link is the post for the imgur Ive posted 6 days ago, it shows that the ticket havent been responded for 8 days, 6+8 = 2 weeks)

3 Comments

DongerStruck10/14/2018, 1:39:48 PM3 votes

try to contact them trough live chat sometimes its on.

COBRA C0MM4NDER10/15/2018, 3:11:50 AM1 votes

the live chat is always on during their business hours I think. Try then.

Vreivai10/15/2018, 4:02:15 AM1 votes

I'd at least give up on that ticket. At 2 weeks it's probably been lost and there's no realistic hope for a response.