Is there anyway to have a private convo with an actual Rioter regarding a chat restriction?

theArtifacts·10/17/2016, 9:41:25 PM·2 votes·516 views

I recently received a chat restriction listing two games as the reason. One of the games shows some (maybe 3/10 rating) toxicity and the other has less. Both were responses to excessively toxic players which I will admit isn't the right way to do things but I'd like to discuss why this even warranted a restriction. I'm not going to post the chat here as I said - I'd like to do this privately.

I've submitted a support ticket but expect a plain old, copy and paste response.

9 Comments

Jorencice10/17/2016, 9:56:02 PM2 votes

{quoted}

I recently received a chat restriction listing two games as the reason. One of the games shows some (maybe 3/10 rating) toxicity and the other has less. Both were responses to excessively toxic players which I will admit isn't the right way to do things but I'd like to discuss why this even warranted a restriction. I'm not going to post the chat here as I said - I'd like to do this privately.

I've submitted a support ticket but expect a plain old, copy and paste response.

Its just a chat restriction...

Its simply riot going.

Whoa. Watch yourself you dont want to go down this road.

Desolas Arterius10/17/2016, 9:48:22 PM1 votes

Unfortunately, Support tickets is the only "private" way to speak to someone from Riot about a chat restriction.

The first reply is automated, but there is a follow up reply from an actual person afterwards. From what I've seen, the automated is just a "we received your ticket and will respond" kind of message, so don't just toss that aside and think they won't help you.

I suggest using the Support Ticket in all honesty. Just remember not to bump your ticket; that will place you at the bottom of the queue again.

EazyMakaveli210/17/2016, 10:44:55 PM1 votes

I also been chat restricted for 10 games for no reason at all.

if this means anything to you, support from a random angry forum poster.

Morality Coach10/18/2016, 6:48:35 PM1 votes

You have a chat restriction so people don't have to talk to you so no, you aren't special.

Stop crying in game