Can we bring back people actually looking at games?

So I just had a Tahm Kench who got mad that I banned Talon (apparently he was hovering it, I don't know). I've decided I'm only going to play Kog jungle, and Talon is a champion that I have no ability to deal with, so I banned it. He then took smite Tahm, and proceeded to eat me and throw me under tower (yes I gave him jungle, thought nothing of it). He made me go 0-14 in lane against a LeBlanc purely over a banned champion that I explained to him that I apologize and I didn't intend to ban his champion. This person is still playing games. Because he didn't say anything toxic the whole time other than "I troll" in champion select, he won't get banned because he went 2-1-7 because the enemy team was having a laugh and refused to kill him. You can even check the game, guy did 2k damage the whole game, in a 35 minute game. We won the game, my two friends crapped on bottom lane, all 3 of us reported him, and nothing happened.

I feel like when someone decides to do this they should be banned instantly. It isn't fair that I get to be in a game like this for 40 minutes purely because he wants to be a child. This kind of thing is starting to happen more times than not because players know they can get away with it because its an automated system that only looks at multiple games and only looks at keywords. Can we bring back actual people looking at games? I think its about time.