Finished 10 game chat restriction, a few games later I get permabanned?

Unreformed Shaco·2/25/2018, 4:36:01 PM·2 votes·1,105 views

I understand it can skip straight to 14 days, but since when can it skip to perma?

14 Comments

Marshbouy2/25/2018, 4:37:21 PM1 votes

It can skip to a permaban if you are overly toxic in your game.

RallerenP2/25/2018, 4:37:33 PM1 votes

Since they introduced the 0 tolerance policy.

If you are in perfect standing you only get a 14-day ban (unless it's an extreme case), but if you aren't you, can skip all the way to permaban depending on the severity of your toxicity.

OnlyYouCanHearMe2/25/2018, 10:41:09 PM1 votes

It really would depend on the chat logs of the match in question. There are certain things that can escalate an account directly to a 14 day suspension or a permaban, and if you would like for us to review your logs to see if they fit that, feel free to post them. It is possible that it might've been a mistake. While the rate of accidental bans by the IFS is extremely low, it can happen, and in those cases, it's best to submit a ticket to Player Support as soon as possible to get the matter resolved.