Hi,
One of my thread has been deleted because it was not posted in the correct sub-section. Again.
So please, do tell me. Why does a thread asking if it is possible to share/gift the content of a bundle with a friend and suggesting to add the feature if it's not possible already is better suited for the "Story, Art and Sound" section, of all sub-sections?
Really? Are you kidding me?
Captain Aishi2 votesboards moderation is shit, no way to sugarcoat it... I posted an anectode of one of my games in 'general discussion' and it was removed and I was told to put it in gameplay and balance... even if it had nothing to do at all with gameplay
then someone posted a very similar anecdote to mine in memes and games, and that was suddenly fine
there's zero sense or consistency made on how this stuff is being handled
ModMod Curator3 votes[{quoted}](name=Captain Aishi,realm=NA,application-id=ZGEFLEUQ,discussion-id=bP5sytEc,comment-id=0002,timestamp=2016-07-12T22:00:16.644+0000)
boards moderation is shit, no way to sugarcoat it... I posted an anectode of one of my games in 'general discussion' and it was removed and I was told to put it in gameplay and balance... even if it had nothing to do at all with gameplay
then someone posted a very similar anecdote to mine in memes and games, and that was suddenly fine
there's zero sense or consistency made on how this stuff is being handled
I checked your removal as we never redirect a post out of GD on purpose. It looks to have been a bug on our back-end as it showed us the post was in Boards Feedback when we removed it but the link shows GD. That's really odd and I've made a note of it. Thanks!
Captain Aishi1 votesyay, i've been unexpectedly helpful! :D
ModMod Curator2 votesThe Help & Support section is for technical issues regarding the client or your account primarily. It's not really a place for suggestions. Since it was about Skins somewhat, it was referred to Story Art & Sound most likely because we try to refrain from redirecting posts to Misc whenever possible. That being said, Misc is still probably the best place for it since it's more about the Store than Skins, but that's a judgement call made by the moderator.
In most cases, the section you're redirected to is the best fit, but there are always fringe cases. If you feel the section you're redirected to isn't appropriate, then Misc is always going to be the next best option in those situations.
DeathBurst1 votesI appreciate you taking the time to answer, especially on a thread labeled as [Rant]. To be honest, I mostly needed to vent a little.
But since you started a conversation, with all due respect, I disagree. The "Guideline" on the side column states (emphasize is mine):
Address any technical issues or any other League-related questions you have for our Player Support team.
And ironically, this thread was posted just a few hours after mine's removal and reiterate:
Whether it is tech issues or just a random question you have, feel free to create a topic and we'll respond to you as quickly as we can!
Thing is, this is the 3rd time already that I get a thread removed from Help & Support, where I admit it wasn't a perfect fit but it was close enough, and I'm suggested to put it in a place where it has clearly nothing to do instead: a question about Sales was sent to Story, Art & Sound, a question about Hextech Crafting was sent to Gameplay, and this last thread about the Bundles was again sent to Story, Art & Sound.
So, I can understand that you don't want to redirect to Misc., but redirecting to a worse board than the original one, that looks ridiculous to me.
Cheers, DeathBurst
ModMod Curator1 votesI appreciate you taking the time to answer, especially on a thread labeled as [Rant]. To be honest, I mostly needed to vent a little.
But since you started a conversation, with all due respect, I disagree. The "Guideline" on the side column states (emphasize is mine):
And ironically, this thread was posted just a few hours after mine's removal and reiterate:
Thing is, this is the 3rd time already that I get a thread removed from Help & Support, where I admit it wasn't a perfect fit but it was close enough, and I'm suggested to put it in a place where it has clearly nothing to do instead: a question about Sales was sent to Story, Art & Sound, a question about Hextech Crafting was sent to Gameplay, and this last thread about the Bundles was again sent to Story, Art & Sound.
So, I can understand that you don't want to redirect to Misc., but redirecting to a worse board than the original one, that looks ridiculous to me.
Cheers, DeathBurst
We've been under Riot direction to keep Help & Support a place for technical and account-related questions and to redirect anything else. The post you reference is brand new and Riot hasn't communicated a change in their prior policy to us yet, but I have mentioned it to the Rioter I deal with directly and they will let me know if anything has changed. In the past, Riot hasn't directly had a presence in H&S for the most part, instead the Wrenchmen (volunteers) helped answer questions for people. They're in the middle of changing that, so if they decide more types of posts are OK there, then we'll adjust our moderation going forward. That does not change the removal of your posts as those were in the past and per the current guidelines at the time.
Again, if a post is mostly about Skins, we're currently directing those to Story Art & Sound as that's the best Board for the Skins team to get visibility on the post. If it's about Hextech Crafting, that has been deemed part of the Gameplay experience as it's considered to be in direct relation to Gameplay just as LP gains/losses are for Ranked so that's where we redirect those posts. All of this is per conversations with Riot in regards to where they want posts consolidated under the current Boards organization.
DeathBurst1 votesThanks for the answers. :)
disregardable1 votesStory, Art, and Sound is meant for discussion of Riot-created content/art. If you read the bar at the side, you'd know that.
https://i.gyazo.com/89e5fd66933c28908a94c0d6daaabfa9.png
Edit: On second read, the board you're looking for is Miscellaneous. It's a feature suggestion.
DeathBurst1 votesWhy are you mentioning Concept and Creations? I originally posted in Help and Support.
And "discussion of Riot-created content/art" doesn't fit a question about the Shop and the Gifting process, for friggin' sake...
disregardable1 votesNo, it doesn't. It's the art/story board. It has nothing to do with shopping and gifting.
The reason I mentioned content and creations is because people confuse them all the time. It's just instinct.
DeathBurst1 votesYeah, but my question was about Shopping and Gifting, that's the point...
DeathBurst1 votesSaw your Edit after my first reply. Maybe Miscellaneous is better suited than Help & Support. That's debatable. Thing is, Riot own moderation told me to post in Story art & sound, and you won't convince me that it's better suited to story art and sound than to Help & Support...
disregardable1 votesHelp and Support has nothing to do with feature suggestions. O.o It's for people that are having problems running the game. Why would you ever put it there?
DeathBurst1 votesBecause I was asking, first and foremost, if this was possible, and if yes, how?
That looks like asking for "help & support" to me. You see regularly threads about players not receiving the content they bought, or asking about refunds, plenty of shop related questions there.
And still a better fit than Story Art & Sound...
disregardable1 votesIt's for people that need help troubleshooting...
Magical Player1 votesgeneral discussion probably
DeathBurst1 votesYeah, so then why is moderation telling me to put it in Story, Art, and Sound?
Magical Player1 votesYeah, so then why is moderation telling me to put it in Story, Art, and Sound?
no clue, each moderator doesnt communicate with eachother so i mean anything could happen
ModMod Curator1 votes[{quoted}](name=Magical Player,realm=NA,application-id=ZGEFLEUQ,discussion-id=bP5sytEc,comment-id=000100000000,timestamp=2016-07-12T19:34:37.091+0000)
no clue, each moderator doesnt communicate with eachother so i mean anything could happen
Actually, we're all in chat together so that's not true at all in a general sense. That being said, if it's a straightforward removal for us there's no reason to discuss it. We only discuss removals that are questionable or need review. I already responded to the OP about this removal specifically and why it looks odd.
Magical Player1 votesActually, we're all in chat together so that's not true at all in a general sense. That being said, if it's a straightforward removal for us there's no reason to discuss it. We only discuss removals that are questionable or need review. I already responded to the OP about this removal specifically and why it looks odd.
so 24/7 communication is a thing? I can't believe your all always online. reviewing the board. I'd believe that you've given enough power to the individual moderators to self impose their sense of "justice". And just require them to log the action. I was wrong in my statement of you don't communicate. I was more referencing that its not 24/7(I think) but hey thanks for replying :D
ModMod Curator1 votes[{quoted}](name=Magical Player,realm=NA,application-id=ZGEFLEUQ,discussion-id=bP5sytEc,comment-id=00010000000000000000,timestamp=2016-07-13T01:07:47.190+0000)
so 24/7 communication is a thing? I can't believe your all always online. reviewing the board. I'd believe that you've given enough power to the individual moderators to self impose their sense of "justice". And just require them to log the action. I was wrong in my statement of you don't communicate. I was more referencing that its not 24/7(I think) but hey thanks for replying :D
The Mods on shift at the time are all in chat, but the entire Moderation Team isn't on 24/7. There is 24/7 moderation of the Boards though, if that's what you mean.
We have very in-depth moderation guidelines that are all pre-approved by Riot that received their most recent overhaul during the last Boards reorganization. All the Mods are trained on that when they start, if they started after that change. For previous Mods it was just an update on messaging and redirection more than anything. New issues come up only when there's new types of content that we need to review, like the recent /remake system, and then it's only an update in the sense that we need to know where Riot wants those posts to go if there isn't a blatantly obvious place for them. Occasionally Riot will want us to crack down on a specific type of post in general or in specific sections and we adjust accordingly.
Magical Player1 votesThe Mods on shift at the time are all in chat, but the entire Moderation Team isn't on 24/7. There is 24/7 moderation of the Boards though, if that's what you mean.
We have very in-depth moderation guidelines that are all pre-approved by Riot that received their most recent overhaul during the last Boards reorganization. All the Mods are trained on that when they start, if they started after that change. For previous Mods it was just an update on messaging and redirection more than anything. New issues come up only when there's new types of content that we need to review, like the recent /remake system, and then it's only an update in the sense that we need to know where Riot wants those posts to go if there isn't a blatantly obvious place for them. Occasionally Riot will want us to crack down on a specific type of post in general or in specific sections and we adjust accordingly.
Yes, so you have given power to individuals to do as they see fit. C1 mod thinks A is okay on B C2 mod think A is okay on C Both remove the post with the same information "wrong section" both are justified in doing so That is what I see the communication between mods being. Sure those may just be select cases, but those are the cases like this that generate a post like this. I may very well be wrong, I don't understand the inner workings of mods. I thank you for your time in addressing my comments :D
ModMod Curator1 votes[{quoted}](name=Magical Player,realm=NA,application-id=ZGEFLEUQ,discussion-id=bP5sytEc,comment-id=0001000000000000000000000000,timestamp=2016-07-13T03:04:48.160+0000)
Yes, so you have given power to individuals to do as they see fit. C1 mod thinks A is okay on B C2 mod think A is okay on C Both remove the post with the same information "wrong section" both are justified in doing so That is what I see the communication between mods being. Sure those may just be select cases, but those are the cases like this that generate a post like this. I may very well be wrong, I don't understand the inner workings of mods. I thank you for your time in addressing my comments :D
Still not really getting what I was saying. Based on the Boards Reorganization that happened, in 99% of cases there will be one sub-Board that is correct for a post. Are there still fringe cases? Yes. Is that common? No. Does that mean we don't communicate? No. If it's a fringe case, those are the ones we're talking about. If it's not, we don't need to talk to each other about it because it's a straightforward removal.
Magical Player1 votesStill not really getting what I was saying. Based on the Boards Reorganization that happened, in 99% of cases there will be one sub-Board that is correct for a post. Are there still fringe cases? Yes. Is that common? No. Does that mean we don't communicate? No. If it's a fringe case, those are the ones we're talking about. If it's not, we don't need to talk to each other about it because it's a straightforward removal.
Agreed
You've given power to the moderators so they can do their role in the community without being micro managed. (i'm going to assume you there is more than 1 mod per board) However Mod A says post is fine where it's at Mod B says post is on the wrong board Mod C says post is fine where it's at it's not a fringe case, its cut and dry. 2/3 of mods don't see the need to remove the post 1/3 does. I'm sure these happen, how does this get resolved? Current state, the mod who removed it is in their right to deem it wrong.
Can you give an example of a fringe case?(I don't quite understand what you mean by this) Again thanks for your time in helping me understand the moderator system.
ModMod Curator1 votes[{quoted}](name=Magical Player,realm=NA,application-id=ZGEFLEUQ,discussion-id=bP5sytEc,comment-id=000100000000000000000000000000000000,timestamp=2016-07-13T03:19:23.337+0000)
Agreed
You've given power to the moderators so they can do their role in the community without being micro managed. (i'm going to assume you there is more than 1 mod per board) However Mod A says post is fine where it's at Mod B says post is on the wrong board Mod C says post is fine where it's at it's not a fringe case, its cut and dry. 2/3 of mods don't see the need to remove the post 1/3 does. I'm sure these happen, how does this get resolved? Current state, the mod who removed it is in their right to deem it wrong.
Can you give an example of a fringe case?(I don't quite understand what you mean by this) Again thanks for your time in helping me understand the moderator system.
We don't moderate on a per sub-Board basis. We moderate the Boards as a whole. That way all of us understand what goes in each sub-Board.
If for some reason we aren't sure on a fringe case, then we can ask a supervisor or Riot. Ultimately, Riot makes the call where everything goes and we follow their directions.
Fringe cases are rare so it's hard to give an example, but there are times when a conversation isn't necessarily just about one thing and the topics covered are actually for different sub-Boards. In those cases we can link both sub-Boards and let the player decide.
Magical Player1 votesWe don't moderate on a per sub-Board basis. We moderate the Boards as a whole. That way all of us understand what goes in each sub-Board.
If for some reason we aren't sure on a fringe case, then we can ask a supervisor or Riot. Ultimately, Riot makes the call where everything goes and we follow their directions.
Fringe cases are rare so it's hard to give an example, but there are times when a conversation isn't necessarily just about one thing and the topics covered are actually for different sub-Boards. In those cases we can link both sub-Boards and let the player decide.
Okay, sounds like y'll have it under control.
Bobby Ewing1 votesBoards moderation is terrible on EUW/EUNE too... You even can't imagine.
In fact mods are just silver kids with silver mentality... They want the board to stay as lame as possible for casus to be able to post their little anims pictures...
They just want to mess with you to show you they have some kind of "power".
Also they are not rioters, no pros, just lambda casus riot's fanboys.
DeathBurst1 votesI guess it's my fault for putting a [Rant] tag, but here are rants and rants. Blindly insulting them won't achieve much, especially since you're talking about people from a different board entirely...
Bobby Ewing1 votesI've never insulted them.... What do you say?
DeathBurst1 votesmods are just silver kids with silver mentality... They want the board to stay as lame as possible
What do you call that?
Bobby Ewing1 votesdamned I know many modo and they are silver. It's a fact, not an insult.
DeathBurst1 votesBeing silver is a fact. Being a silver "kid" with a "silver mentality", who want the boards to "stay lame", on the other hand, that's not fact anymore, that's only your opinion, and it's a pretty derogatory one...
