The guy who made the PSA about the trick that causes people to get banned said this.
He said that PRE-game and POST-game lobby chats are also monitored. Can anyone confirm?
6 Comments
Yes, they are.
Pre and Post game lobbies have always been monitored for toxicity, even when the actual Tribunal was still up; It was just only Rioters who had access to that.
Champ Select and Post Game chats were always reviewable in my understanding, the problem was that only the Player Behavioral team had access to it, and with the IFS, had to manually review the case.
The OCE region however has been testing IFS improvements that let the automated portion of the IFS to scan those lobbies (but still doesn't include the Chat logs with the reform card), and led to a significant increase in penalties being handed out, that one of Riot's OCE Player Behavior team members spent time in one thread providing the chat logs from those lobbies to punished players who asked.
