Boards›Player Behavior

Yo seriously riot the report system needs a better system

PROJECT Katarìna··3 votes·629 views

so I played on my main account which is this one I have never ever been chat restricted etc etc but I log onto my smurf to level it up holy moly low elo's and low levels are the saltiest bunch I am only level 13 on the account so far I have been reported by the enemy team when THEY bm and lose and even my own team cause I tell them to play safer. For example i had a afk lucian for 10 minutes comes back complaining that he keeps on dying and getting doved on I tell him to play safe and let them push so he can level up to catch up and he blames his twisted fate support for pushing the lane, I still won and carried my heart out. TBH I do not know who reported me but all I know all it takes is like 2 or more reports in one game and you get a notification and the next time it happens your most likely to get like chat restriction or ranked restriction and then after like any report you get it AGAIN for like even more games.\

TL;DR- low elos are salty report for no GOOD reason at all all it takes is 2 or more reports from like one or 2 games you get chat restricted by its automated system. FYI this did not happen to me but I got the notification after one game on my smurf.

7 Comments

Kei1432 votes

false reports don't do anything to you. They trigger notifications, but if you've done nothing wrong, the report will just get thrown out.

Also, more people reporting you doesn't mean you'll get punished more or quicker. 1 report per game is good enough to trigger investigations (if they are valid reports), more reports per game will just act as statistics towards riot's system.

Now if you've been reported over alot of games, and those are valid reports, thats when you'll get punished.

Also at lower levels, there are tonnes of smurfs that got banned and then started a new account. So they act more harshly. Of course, they are better players than alot of the newbies, as the newbies are still learning lots of things from the game, and they tend to react to the newbies in a toxic manner (go figure why they were banned in the first place.)

TheBlainer2 votes

there is no way you can finish an entire game in low elo without seeing toxic players or getting reported for no reason. use the mute button, problem solved.

Zielmann2 votes

all I know all it takes is like 2 or more reports in one game and you get a notification and the next time it happens your most likely to get like chat restriction or ranked restriction and then after like any report you get it AGAIN for like even more games

People can report for whatever they want, but that doesn't mean the system will issue a punishment for it. If you know you're doing nothing wrong, then who cares who is reporting you and for what? If the reports are false, the system will realize that and not issue a punishment. Beyond that, the system will reduce the weighting of reports made by players who frequently falsely report others.

Even getting the notice that you were recently reported doesn't actually mean much. It's there as a fast-feedback tool to give players who need it a heads-up that people recently reported them. The system doesn't verify the reports before giving notice (it would take too long to process each report in realitime, defeating the purpose of a fast-feedback system). And getting the notice doesn't mean your account is close to punishment or not. The warning means only that you were recently reported, and nothing else.

One final point, is that multiple reports in a single game don't necessarily hold much more weight than a single report. This is to minimize effectiveness of 4-man premades reporting their 5th. The system mostly looks at the number of games in which you're reported, not so much the number of reports in a game.

TheBlainer1 votes

[deleted]

Zielmann2 votes

I'm sorry, but you're a bit misinformed.

I don't deny that people abuse the report feature. Yeah, it happens. That's why I mean by people being allowed to report for whatever the heck they want. However, reports do not mean a punishment is imminent.

The system is built with that understanding. Before the system even reviews a case, it needs to have enough reports against it to merit a review. And during the review, it will verify all the reports to make sure a punishment is actually deserved.

On top of that, when people are abusing the report button as much as you claim, those individuals will have their reports weighted less by the system. Eventually, a player who consistently falsely reports people will have their reports ignored by the system completely.

So no, the problem isn't the system in place. It's extremely well thought-out, and makes extremely few mistakes. The problem is really the playerbase. The ones who think it's okay to harass people just because they have an option to mute others, or because a language filter exists. The people who can't seem to follow the simple rule of "Don't be a jerk" in order to not get banned. The people who for some reason seem to think berating their allies for mistakes they make will magically make them play better or help contribute to a win. These are the real problems with league, which the player behavior team is actively working to deal with.

TheBlainer1 votes

[deleted]

ModPrandine1 votes

{quoted}

the banning system sucks, and everyone in the world who has a job and a real life knows it. real people with real lives couldn't care less if someone on the internet is being "toxic". the only people that care are ones with horrible lives who need to use a report system to dish out their anger against others. real people use a mute button and move on, trolls and pussies use the report system. it's pathetic, and it will always be pathetic.

Sorry but your argument is flawed. The mute button is not a "get out of jail free" card-never has been and never will be. When you force someone to mute you the damage is done. If you can't interact with others in a neutral or positive manner then don't play multiplayer online games. The fact of the matter is that more and more companies are cracking down on online toxicity, and the only people who don't like it are the ones who feel the need to be a jerk to other people.

Also, if you know that you're doing nothing wrong (i.e. nothing against the rules that Riot has set in place) then you never have to worry about being valid reported. Note that I say valid reported as people can still report you for pretty much anything thing that they want, but if you've done nothing wrong then it's counted as a false report and thrown out, with the false reporter themselves getting punished if they have a history of making false reports.

From Understanding the Tribunal:

1) What's the point of having a language filter if I can get banned for 'adult' language? a) We aren't out to punish players who use adult language; in fact, very few players are ever banned for saying stuff like "f***, I missed that skill shot" or "damn, fing close game!" However, the language filter is not an excuse to verbally abuse someone in the game. When you verbally abuse or harass someone by calling them "fing *****" or "ngger noob", that's when you've crossed the line and will be punished by the Tribunal. I've said this before and I'll say it again, we aren't trying to clean online games of adult language; we're trying to reform or get rid of jerks who like to verbally abuse and harass other players.

From Ulanopo's Knowledge Base:

People who report are simply being oversensitive. The mute button exists for a reason.”

Let’s start with the Riot quote on this (link (http://forums.na.leagueoflegends.com/board/showthread.php?p=30696571#post30696571)): Why is verbal abuse punishable if there is a mute button/language filter? Players shouldn’t need to rely on features like the mute button or language filter to engage with other players in positive ways. When a player verbally abuses another player and forces him to use the mute button, they have already created a negative experience for that player.

Simply put, Riot says no. You can scream and cry all you want, but it is their house and their rules.

With that out of the way, I think the topic deserves some further discussion. The theory is that, if people resolved to care less, then they would be happier. I often refer to this as “Argument from Stoicism” and I think it is a fairly weak philosophy because it places the burden on the person being expected to endure the behavior rather than the person exhibiting the behavior. “You should be able to handle it” is just a flimsy excuse for being a bully or a jerk. I have to be the bigger man so that you can do whatever you want? That hardly seems fair.

There is also the issue of how I spend my limited free time. Like most people, I am constantly required to make value judgments between the different forms of entertainment that are available to me and, let's be honest, we live in an age of nearly limitless entertainment options. If I'm having a bad day in League, I can just fire up Steam and play a whole bunch of games that don't require me to put up with someone's BS.

This is not an issue of weakness or thin-skin; it's a question of choosing activities that don't leave me feeling frustrated and angry. Too many of those experiences and I'll just find something else to do. Riot knows this.

EDITED 18 JULY 2014

“If you kids report and punish things like this, you’re going to be in trouble when you get out in the real world.”

This is a subset of the oversensitivity argument, but I feel it warrants separate treatment.

You're making the highly unwarranted assumption that the people who punish for "noob" lack real-world experiences. If you were to ask the TBI regulars, you would find that almost all of us are at least in their late 20's, if not significantly older. Most of us have at least undergraduate degrees. So, this idea that we're all naive little children is more than a little silly.

Also, we know that professional players dislike people who spend their time typing because math. Not only are the report rates for the highest tiers not significantly lower than anywhere else (this from Lyte), but the pros know how that kind of behavior affects play. Someone who is on tilt is throwing the game just as much as the person who is playing poorly.

The truth of the matter is that the loose cannons end up having their misbehavior overshadow their skill. Look at Dennis Rodman. There has never been a better rebounder. Ever. But his legacy is not that he was basically a human vacuum. No, it's that he was out of control, both on and off the court.

In short, this is a stupid argument if you know anything about the people who are reporting and punishing you.

“I don’t think that people should be punished for speech. Other things, like feeding, are much more disruptive.”

I’m not going to tell you that your opinion is wrong, but you should know that neither Riot nor the majority of the community agrees with you. This is evidenced by the fact that the community has always consistently punished verbal toxicity. There may be some minor disagreement over certain words and phrases, but the overwhelming consensus is that it isn’t welcome here.

Also, you aren’t ever going to get a pass on X because Y is worse. We’ll still punish you all day for ANY toxicity. Get used to it.

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