I was not in my account for a while and when I log back on it was permanently suspended

iTheCaptain··2 votes·611 views

I am writing this because I want justice.I used to play league of legends but I took a break for the summer (approximately 1 1/2 months).When I logged back in at the beginning of September a notification came up that my account was "permanently suspended " for (in essence) toxicity which I thought that this was dumb because I haven't been on my account for a month and a half.Before I stopped playing I left it unbanned.So I message riot explaining to them the entire situation.But I could never get a direct answer.They said they saw no type of compromise but I knew for sure that I was not on the account.

So I had a friend who is good with computers to see if someone had been on my computer.A week later he got in contact with me and told me that the account was being logged on from someone in Maryland by the way I am from the Caribbean.I didn't share any of my account info with anyone so I don't know how that person logged on to my account.But anyway if anyone would check you would see that I'm not lying that account was being accessed by someone in Maryland .Anyway I explained all this to riot but they just keep sending me off topic things that can't directly answer my question or communicate with me properly, until it went to a point where they dismissed my case.I wouldn't care to be honest ,but I spent a lot of money on this game and as a reward I get injustice.A very poor communication system I blame especially since they use bots to answer people.If I don't get justice because this is my last resort I will be suing this game because I am a lawyer and being banned for something that wasn't on my accord after I spent a lot of money on this game is completely unfair and if you want to contact me and message me using bots I will not bother with to reply because it makes no sense.If you thing I am lying check my location during the July-August period and check my location now I was in my country the entire time not in Maryland.For more details you can email me on this account's email because this is the one that was "permanently suspended ".Once again if justice is not found I stand firm on suing riot.

13 Comments

Radnar the bold3 votes

your space bar is there for a reason.

Kãtãrinã1 votes

[{quoted}](name=Radnar the bold,realm=NA,application-id=ZGEFLEUQ,discussion-id=3hh1dBsM,comment-id=0000,timestamp=2016-09-21T19:50:13.311+0000)

your space bar is there for a reason.

you mean tab par? To make it readable and not walls of text LUL

Radnar the bold1 votes

Space/tab anything to break up this wall, I aint jon snow and I aint gonna stand by this wall.

Kãtãrinã1 votes

not going to read this wall of text but if you want stuff done about it go and talk to riot support and send them a ticket

https://support.riotgames.com/hc/en-us

iTheCaptain1 votes

[{quoted}](name=Big Bad Doge,realm=NA,application-id=ZGEFLEUQ,discussion-id=3hh1dBsM,comment-id=0001,timestamp=2016-09-21T19:55:16.843+0000)

not going to read this wall of text but if you want stuff done about it go and talk to riot support and send them a ticket

https://support.riotgames.com/hc/en-us

I did

LostFr0st1 votes

Respond again to the same ticket they responded to you and explain what you have recently found out with the help of your friend and the ticket should get forwarded to an accounts specialist (human). Also change your password and first check to make sure the hacker didn't change your registered e-mail (click top left corner of this page (your summoner name) and check the settings option in the drop-down menu. Make sure you respond to it only once and then wait for an answer (24-48h usually) because if you answer again before their response it'll push you to the back of the line again.

iTheCaptain1 votes

{quoted}

Respond again to the same ticket they responded to you and explain what you have recently found out with the help of your friend and the ticket should get forwarded to an accounts specialist (human). Also change your password and first check to make sure the hacker didn't change your registered e-mail (click top left corner of this page (your summoner name) and check the settings option in the drop-down menu. Make sure you respond to it only once and then wait for an answer (24-48h usually) because if you answer again before their response it'll push you to the back of the line again.

I have tried that ,i put last resort for a reason they keep have me talking to bots

LostFr0st1 votes

You are responding to the same ticket right? Not creating new ones each time? Usually by their third response (mostly by the second though) you get a human :/

Another option is to forget/ignore your current chain of tickets (let it time out and close on its own, just don't respond to it) and make a fresh one under "account recovery" which will also put you in the hands of an accounts specialist, since your situation also fits there.

They will see your other tickets, but you must explain that this is specifically about the hacking. Deal with the suspension part after they look into the validity of the hack.

Legit just literally write in the extra space "please assign me to a human accounts specialist; I really want this hack investigated properly, I was away for x months and inactive during the time some of my match history games happened and would like to know what went on."

iTheCaptain2 votes

Thanks

iTheCaptain1 votes

I TREASURE ALL OF YOUR COMMENTS BUT I WOULD LOVE FOR AN OFFICAL PERSON TO REPLY AND GIVE ME GUIDANCE.AND FOR AN OFFICIAL PERSON TO CHAT WITH.

iTheCaptain1 votes

I would love for an official person to give me guidance once again i treasure all if your comments just really want to resolve this problem because there are new skins that'd I want and I am very thirsty to play league

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