Which cases of instant feedback are automated, and which ones are monitored by Riot?

Lùmen·7/12/2017, 8:24:47 PM·1 votes·631 views

Title. Just want to know more about how penalties are issued

13 Comments

TheViper79117/12/2017, 8:50:34 PM2 votes

Yesterday I just had a guy say "kys" twice in a game then graphically describe how he was going to spread my mom and rape her to death, followed by various racist slurs. I guess not even the automated system reviewed that one.

Also ran into a guy named Kill(N word variation). Spammed Kill N words in match throughout. Hes still playing even after I opened a support ticket on him.

Tarkonn7/12/2017, 8:28:26 PM1 votes

{quoted}

Title. Just want to know more about how penalties are issued

The IFS is 100% automated and runs like an E-mail spam filter.

Any manual reviews and also support tickets are handled by a consulting company, not Riot. They farm it out and it's basically lip service.

Riot doesn't review anything.

KVbqbFsC8e7/12/2017, 8:55:27 PM1 votes

Chat is 100% automated, feeding is automated too but its rather ineffective. AFKing/leaving is 100% automated, but only to an extent. Trolling/griefing is sometimes subjective and cannot be reliably automated.

Consistently leaving/AFKing games can lead to a manual review, as Leaverbuster caps out at 5 20 minutes low priority ques, but does not actually ban people. Feeding is automated but extremely inconsistent and lenient, so feeders often have to be manually banned. The problem is manual bans are pretty rare, the offense has to be done consistently without being detected by the automated system to be manually reviewed. By far the biggest factor in getting something manually reviewed is a Reddit thread that hits the front page.

Kartagia7/12/2017, 9:00:31 PM1 votes

I have feeling all things are automated by Riot and only cases Riot does review are high publicity streamer cases.

leaugesbane7/13/2017, 1:20:16 PM1 votes

{quoted}

Title. Just want to know more about how penalties are issued

Its pretty much all automated

Make sure you ask permission before telling someone somethong

"can I give ya a tip? "

And use the chat only for game related issues when necessary

Bots 3rd party bs and afks and feeding are more then likely the other 4 big automated systems. Chat is the biggest reason for bans though I'm sure some one will come shout me down but asks and 3rd party bs aren't that common and feeding is hard. Also bots is different since you kinda gotta kill not just the cheater but also the bot itself.