The essential problems with Riot's handling of toxic/troll players.

Ever been banned for leaving too many games with blatant trolls and utterly toxic players?

Its actually possible, its so common to find yourself in an utterly unbearable game that you can rack up leaver points if you check out.(generally it takes about 3 games) I tend to leave games filled with people throwing racist slurs, and people blatantly feeding with 6 boots in their inventory, people insulting one-another in all caps while the score is 2/26.

If one was having such a negative experience in any other type of game, they would quit without hesitation, but League expects you to stay, and be prisoner to trolls and flamers. I have other priorities, I dont accept responsibility for Riot's failure to get rid of horrid players, and I refuse to be captive to them. Whether or not you think leaving games like this is justified, you must accept that the system favors the trolls.

One of the reasons that trolling is so effective in this game is that there is no immediate risk for the troll, there is some vague threat of being reported, but human minds dont work that way. We respond to immediate threats, not vague amorphous invisible "threats" like reports that may or may not lead to some kind of trivial punishment in the future.

Currently people can start trolling from the second they get into champ select. Trolls dont care if they win, they just want to be irritating, so they harass, and say they will feed, they say they will spend the game following the jungler to steal his XP. At this point there is nothing at all anyone can do beyond leave, and lose LP, and possibly have a loss in their series. The troll wins by default. Maybe you just stay and let the game start, and hope the guy is bluffing..., but again all the power is in the hands of the troll.

Trolls win by default with Riot's current system, they can keep 4 people prisoner for an hour. Since the system automatically punishes people who leave, they have the satisfaction of screwing you whether you leave or not.

Riot loves to dole out punishments, but has no concept of giving people incentives. Give players a reason to stay in the game and tolerate a guaranteed loss at the hands of a troll. "Not being banned" isn't an incentive, its an ultimatum, and at some point you feel angry at Riot as well as the trolls for forcing you into this situation. Give some kind of actual reward for going long periods without leaving or getting reported.

Other MOBAs have already figured out this obvious solution. Smite has its "goodwill" system. If you keep a clean slate, it steadily goes up to 100%. The more goodwill you have, the more IP(or favor in this case) you get. Hence players at least get something for tolerating idiots, and as a result there are fewer trolls.

For gods sake, reward people for goddamn personal performance, and stop punishing scores of people at a time for the behavior of a few. This game will remain notorious for its wretched community until you figure this out, and stop putting all of the power in the hands of the worst players the community has to offer.