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The I Agree message is patronising and does nothing to help anyone

BLU Medic··74 votes·3,604 views

Why should I agree that I won't leave any more games when it's the game's fault that I couldn't connect?

"lol u have disconnected from the internet!"

Really, game? Well how comes I can load web pages? How comes Skype and Steam are both absolutely fine? How comes every other program I have that requires an internet connection works fine? How comes I can connect to the League of Legends website, but not connect to this game? Who's fault is that? I don't think it's mine.

I finally managed to get in, and 6 minutes and 10 seconds had passed. My game was laggy as hell, I had a very confusing bug where turrets appeared as alive on my mini-map but were actually dead, but I still managed to save Xin Zhao from dying with my Heal and Rupture. My team were nice and understood why I couldn't connect. The game ended in 11 minutes.

Please fix this damn firewall bug, please fix this random 'you have disconnected from the internet' bug. And for fuck's sake, REWORD THE I AGREE BOX THAT APPEARS SHOULD YOU BE UNABLE TO CONNECT TO A GAME. It is incredibly patronizing and players CANNOT GUARANTEE that they won't leave again in the future. You're basically binding players into a contract they can't fulfill. EVERYONE has had a connection issue or their game crash or something happen, NO ONE can promise that they won't leave future games. And on top of that, genuine AFKers don't care, they'll type I Agree and continue doing what they do.

Reword the I Agree I Will Never Leave A Match Again message to I Understand That Leaving Negatively Affects Others And I Will Try Best Not To Do Leave Games. Because not a single person on this planet can keep the promise of never leaving a game.

Rant over.

Edit: Here is some alternate text.

Current text:

Abandoning a match or being AFK results in an unfair game for your teammates, and is a punishable offense in League of Legends.

Do you agree not to leave any further games?

Type "I Agree" to continue.

Tentative alternative text:

Abandoning a match or being AFK results in a bad experience for your team mates. If you are having issues, we recommend attempting to fix them with help from our FAQs or contacting Support for assistance. Repeat offenses will result in punishment via the Leaver Buster system.

Do you understand that leaving matches is detrimental to League of Legends, both for you and other players?

Type "I Understand" to continue.

Another edit: @Riot you're completely 100% free to use the above suggested text. Go on. Do it!

An extra edit: Generally, when something like this happens, I've always found that my best bet is exiting League of Legends completely and logging in again. I think there was a way to load the game up and skipping logging back in, but if anyone knows where that is, would be of a lot of value.

43 Comments

Deep Terror Nami6 votes

How is it patronizing? It's just there to let you know that Leaver Buster exists. The "I agree" isn't to say you won't DC again, it's to say you'll try your best not to. They know the wording sucks right now.

If you don't do it habitually (whether you're at fault or not), then don't worry about it. If you do, then the message applies to you.

Btw, Riot already agrees the wording is not that great. It's just inconsequential and a low priority to change it.

BLU Medic9 votes

It would take a very small amount of time to change that text.

And to me it is. I did everything within my power to try and get back into that match, because of something completely out of my control, and the client just throws this message in my face, as if I am a bad person for abandoning my team mates.

Deep Terror Nami2 votes

If I could change it, I would. Unfortunately I can't. The best I can do is upvote the thread.

I think you should write up an alternative message, which would sound neutral to players whether they leave on purpose, accident, or just an unavoidable emergency. Think it through and write it out, maybe @Meddler or one of them will take note. I haven't seen this particular thread topic in a while, so they could literally have forgotten about it.

BLU Medic1 votes

I added a tentative alternative to the opening post.

Deep Terror Nami1 votes

Now that's the constructive criticism we need, good work.

AbsoluteSadman4 votes

The log for my leavebuster prompts

"No"

"Im not typing it"

"No"

"NO"

"SCREW YOU"

"NOPE"

"Fine"

"I Agree"

powerbats2 votes

{quoted}

The log for my leavebuster prompts

"No"

"Im not typing it"

"No"

"NO"

"SCREW YOU"

"NOPE"

"Fine"

"I Agree"

Best one yet.

BakugoBestBoy2 votes

Pretty sure if I wrote everything here that I wrote in that text box my account would get banned...

Scarlet Firefly3 votes

I don't always get DC'ed, but when I do, my champions runs under turret and it's a free kill for anyone sigh

BLU Medic1 votes

This ALWAYS happens. :'(

powerbats1 votes

[{quoted}](name=SCARLET FIREFLY,realm=EUNE,application-id=cIfEodbz,discussion-id=vRuaeHYU,comment-id=0010,timestamp=2015-04-14T06:25:33.944+0000)

I don't always get DC'ed, but when I do, my champions runs under turret and it's a free kill for anyone sigh

Best quote of the day.

Oddysseas2 votes

Internet explorer certificates ???

BLU Medic1 votes

{quoted}

Internet explorer certificates ???

What do you mean?

Oddysseas4 votes

I mean if your internet explorer certificates are not up to date you may have issues with the game. Look in your advanced tab. I think this is part of the login issues, check it out in the website.

BLU Medic1 votes

Oh those. Yeah, they're up to date, I checked. Thanks though.

PalPlays1 votes

{quoted}

I mean if your internet explorer certificates are not up to date you may have issues with the game. Look in your advanced tab. I think this is part of the login issues, check it out in the website.

I couldn't find what you're referring to. I went to the advanced tab and I didn't see anything about certificates.

Deep Terror Nami2 votes

The client uses IE, so an out of date IE browser whether you use it or not can cause some issues. Such as this.

nvm Odd replied :(

AMYS GRAVE1 votes

wait, what, really? so what happens if i uninstall IE?

Deep Terror Nami2 votes

The necessary files probably have a place in the League or system folder elsewhere. I don't know any particulars on this.

Ophelmark2 votes

I used to have the same problem you describe.Read everything about how to open ports and shit or exceptions in your firewall,blah,blahh,blah.It didn't work.Then i uninstalled my firewall and installed another one.Did some normal tweaks.And that problem is gone.I'm not saying it could fix your problem but it's worth a try.

BLU Medic1 votes

I've done all sorts of stuff. Normally just closing the game and logging back in works, but lately I've had the game getting suck on Logging In... for ages.

JedenVojak2 votes

Yeah that pop up box is patronizing and insulting and they should get rid of it.

In my case, I didn't even get kicked from the internet or anything else, the game just literally broke and wouldn't let me in for some reason; I left it for a good while before I close the application to try and reenter.

powerbats1 votes

The issue is that no matter how they word it people are going to complain and realistically you have nothing to worry about unless it's a constant issue in which case then you shouldn't be playing unless and until that issue is fixed. The system has lots of built in leniency since Riot knows real life does happen so you get quite a bit of leeway.

I've had my share of isp issues along with the dreaded firewall bug etc and yet since S1 have never gotten a single ban let alone Leaverbuster warning other than the generic one. There's far more important things to worry about than a simple semantic popup that again unless you're a repeat offender means nothing.

Now that's not to say some word changes can't help since there's also that small % of people who may not know any better.

Sarutobi1 votes

While I have only had to encounter this once. I think how it should be done is writing what caused the issue. I'm sure riot would know assuming they read these when someone gets disconnected from the game in their end. And who just closes they game just because! I'm sure people would write that they got disconnected to try and abuse the system but if they go through each one I'm sure they can sort out the liars!

BLU Medic1 votes

That's an interesting idea, getting people to write why they disconnected or AFK'd.

Sarutobi1 votes

See the only problem I see with this is people who might abuse it giving false excuses to try ad cheat the system. But it might also see why they left as well. If there was a way to see champ select chat, or if riot does something and they can see if the are bsing, or not!

BLU Medic1 votes

While it'd be useless for punishments, it could help Riot gather info as to WHY people AFK or leave matches. Data is useful.

Sarutobi1 votes

True, but then what if the continue to use the same excuses for a certain amount of matches a day. Like someone is always dodging and they use had to do something important like 10 times during one day of matches! Just wouldn't seem right if this person does that and is still able to play matches without any consequences!

BLU Medic2 votes

People who leave 10 times a day would still be caught by Leaver Buster (hopefully). But if you can gather some data, as well as getting people to submit logs, then perhaps it would help Riot fix bugs or tweak systems to catch people who dodge or whatever.

qetzel1 votes

Repair client, Update graphics card etc., follow this - http://boards.na.leagueoflegends.com/en/c/help-support/peVhMJAo-the-wrenchmens-toolbox-common-solutions-to-your-problems-technical-issues - and, if that doesn't work, send in a Help and Support TIcket. Riot is happy to help you connect.

The fact of the matter is that if you disconnect frequently then you know that you are frequently ruining games for other people. This is not fair. Following the instructions above normally does the trick. In 99.99% of cases (made up number, but it is really high) it is not a problem on Riot's end.

So yeah. After each attempted fix remember to test your connection in a custom game and not a matchmade game.

BLU Medic1 votes

{quoted} So yeah. After each attempted fix remember to test your connection in a custom game and not a matchmade game.

While all that is useful (that's what i go through when I have issues), my connection had been fine in the previous three games I'd played. Testing in a custom game doesn't mean your next game will be alright.

qetzel1 votes

How frequent are your leaves, if you don't mind me asking?

BLU Medic1 votes

Incredibly infrequent about once every 6 weeks, to the point that I really shouldn't be worrying about the I Agree box. But it bothers me nonetheless, because no matter how bad a game I'm having, I'll never abandon my team mates and never have.

Marinaras Trench1 votes

It does help, it shows new players that its wrong to leave games

Raptamei1 votes

Or just implement substitutes or loss forgiven so people don't have to suffer.

powerbats1 votes

{quoted}

Or just implement substitutes or loss forgiven so people don't have to suffer.

Or just follow the rules like everyone else and not worry if you get the occasional issue. Riot's not going to give loss forgiven unless it's a problem on their end since people will just abuse it when they get a team comp they don't like or start losing. There's also the fact that substitutes haven't seen how people are playing and might get thrown into a losing game.

EchoZeero1 votes

I agree.

powerbats1 votes

Some of the issues are also related to Java and Flash and how they interact with each other. That's why I mainly use Chrome and 64 bit IE with a lot of stuff tweaked since I'm very aware of the security issues/flaws with different browsers.

powerbats1 votes

You might have to reinstall the client, I had to do that last time i got that bug and it was actually due to a Windows update. If you're on 8/8.1 then a full reinstall is needed and don't try out the 10 preview right now since League and it don't get along well.

Daxterr1 votes

Bump. I have been disconnected from league but had facebook and skype working perfectly many times. I did find it rather insulting when I had to agree that I would never disconnect again even though I never tried to in the first place.

Bresn1 votes

I'm suffering of random disconnect spikes (I can see the game progress but my character is frozen) and all I can remember is LeaveBuster's post and various Red posts saying "Fuck you your problem"

hgjkdlsaf jeldvb1 votes

Kinda hard to think of this as legitimate when you watch someone get kicked out of their league game, check their connection (working fine), restart their client (get warning), and still can't connect to the game.

BLU Medic1 votes

I assume you saw this happen on a stream? Sometimes League of Legends decides that it no longer wants to connect to the internet.

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