Boards›[ARCHIVED] Miscellaneous

The utter silence of Riot

rtbf209142555··15 votes·1,673 views
  1. http://boards.na.leagueoflegends.com/en/c/GD/ZllogYWr-na-east-coast-server
  2. http://boards.na.leagueoflegends.com/en/c/gameplay-balance/zNuWoVsg-the-east-coast-disadvantage Both these posts have over 50 comments with no response from Riot.

So, Riot. I think I speak for the community when i say that if nothing else we want a simple response. I understand that it takes a lot of work to create a new server and a lot of money. However, the community ABSOLUTELY desires a response, update, something on the servers and the ping issue. I am not sure on the actual facts on how much ping you need to be noticeable( if someone could post it that'd be awesome) but I'm sure the 80 percent difference between east and west coast is noticeable. 387.5 million is the population of South America in 2011 and 222,334,228 is the amount of internet users as of 2013 and there are both and LAN and a LAS server. The united states has 316.1 million (2013) and has 254,295,536 internet users with the majority concentrated in the East Coast. As such with more people playing league in the United States and having more internet users in a smaller concentrated area I'm just curious as why there is no East Coast server? Is there anyway we can get a response Riot please?

25 Comments

Drunk Rummate7 votes

theyre probably trying. not trying as hard as they could be, but trying.

i think its probably a really expensive and difficult task and theyre just trying to make it as inexpensive as possible, which is causing it to take a lot longer than it could.

rtbf2091425552 votes

They could still give us an update

RoyaiChaos3 votes

No they could not. And it's the communities own fault. If they were to say: "We're trying to move servers" if they for some reason encounter an issue or delay, the players will complain and call Riot liars. Pretty much magma chamber.

rtbf2091425554 votes

Not at all because then they can say we have encountered issue x,y,z instead they said over two years ago it was priority then went silent on the issue.

RoyaiChaos1 votes

I thought that they said new servers took time. But not sure if I'm mixing that up for servers for some other region.

Anyways, my guess is that they want the servers to be close to the main office and moving offices is a ton of work.

rtbf2091425553 votes

... You do realize WoW, HOTS, DOTA, and even god damn RUNESCAPE have east and west coast serves. Not only that the server is located in motherfucking Oregon why is that?

MartinLaEpic1 votes

two or so years ago they promised to fix the ping issue and recently they did that by moving the servers to the WEST coast. Doesn't help at all. Just hurts

Neo Cyrus4 votes

I'd bet anything they're not doing anything because nothing is forcing them to.

SexyTaylorSwift1 votes

Exactly. Being a business, they are making money with their current product. There is no reason, from a business standpoint, to waste money on making new servers when they won't increase their revenue. I do not think it would increase their revenue because the same players that bitch about the ping and such, still play the game and still buy skins.

Riot can preach all they want about being about "the gamer first and revenue second", but when it comes down to it, they are a business like any other. Their actions have proved that they are about the revenue first, as with basically all other businesses, and we should expect more of what we have gotten already.

Eleshakai2 votes

Because East Coast servers are not a solution that will actually fix it. They're a placebo. A few people might get better latency, but most wouldn't.

They have posted a plan a little while back, I assume they haven't posted anything new because the plan remains the same.

http://boards.na.leagueoflegends.com/en/c/help-support/WH8doH76-na-servers-and-the-future

Also, it's the holiday season, so chances are most of them want a break from the way they're treated on these boards for at least a few days as a Christmas present to themselves.

rtbf2091425551 votes

Based off what do you say they're a placebo?

Eleshakai4 votes

{quoted}

Based off what do you say they're a placebo?

based off of knowledge of how the internet works. Most north-south traffic in the US first runs through a hub in the Central US(Chicago or Houston are the main two), so the distance from NY to, say, Florida is fairly similar to the distance from NY to California. All it does is change the specific carriers you pass through, not actually reduce the number of carriers... so any impact on your ping is entirely luck based off of whether the carriers between the Central hub and Florida are better than those between the Central hub and Riot's current servers.

Remember... it takes light around 3 milliseconds to cross the US and pings on direct backbones can cross from Central to Western Canada in 5-10 ms. So distance is NOT anywhere near as big a factor as you're making it out to be, it's just the carrier changes that make it an issue, so what you need to do is reduce the impact these carriers have on your connection, not reduce distance. And the best way to do that...

Implement better infrastructure such as step 2 of Riot's proposed plan. By having backbones that cover MOST of the East/West distance that are predominately for LoL they can eliminate virtually all of the non-local carrier changes, thus DRASTICALLY reducing ping across the board and preventing bad server connections from making entire states have bad connections. It's a REAL solution, not just one that will placate people without fixing much.

I get why you're upset, but what you're asking for is NOT the right solution. Please, if you're going to make suggestions about how a company should run an online game... at least do some research about how the internet works so you can make your suggestions actually have the potential to fix the problem across the board, rather than just for immediate locals. It's really frustrating for those of us who have experience with internet infrastructure(7 years working for a major ISP personally) to see people bandwagoning behind these types of posts.

D0nC1 votes

{quoted}

based off of knowledge of how the internet works. Most north-south traffic in the US first runs through a hub in the Central US(Chicago or Houston are the main two), so the distance from NY to, say, Florida is fairly similar to the distance from NY to California. All it does is change the specific carriers you pass through, not actually reduce the number of carriers... so any impact on your ping is entirely luck based off of whether the carriers between the Central hub and Florida are better than those between the Central hub and Riot's current servers.

Remember... it takes light around 3 milliseconds to cross the US and pings on direct backbones can cross from Central to Western Canada in 5-10 ms. So distance is NOT anywhere near as big a factor as you're making it out to be, it's just the carrier changes that make it an issue, so what you need to do is reduce the impact these carriers have on your connection, not reduce distance. And the best way to do that...

Implement better infrastructure such as step 2 of Riot's proposed plan. By having backbones that cover MOST of the East/West distance that are predominately for LoL they can eliminate virtually all of the non-local carrier changes, thus DRASTICALLY reducing ping across the board and preventing bad server connections from making entire states have bad connections. It's a REAL solution, not just one that will placate people without fixing much.

I get why you're upset, but what you're asking for is NOT the right solution. Please, if you're going to make suggestions about how a company should run an online game... at least do some research about how the internet works so you can make your suggestions actually have the potential to fix the problem across the board, rather than just for immediate locals. It's really frustrating for those of us who have experience with internet infrastructure(7 years working for a major ISP personally) to see people bandwagoning behind these types of posts.

Equinix is in Dallas, Chicago, Virginia, New York, Los Angeles, etc etc in short ALL over the US and that is the major carrier for IXP in the US, the fact you mention only 2 nodes as the major traffic speaks volumes of your ignorance in the matter.

Any2 is the next one with AGAIN cores all over the US.

You talk about the middle of the US at the very north and south as the points of most traffic, well no shit if the connections travel from coast to coast, you DO NOT need your traffic forced through any of them unless traveling coasts.

One of the dipshits at Riot must have upvoted such monumentally stupid post and it does not surprise me in the very least.

Eleshakai2 votes

{quoted}

Equinix is in Dallas, Chicago, Virginia, New York, Los Angeles, etc etc in short ALL over the US and that is the major carrier for IXP in the US, the fact you mention only 2 nodes as the major traffic speaks volumes of your ignorance in the matter.

Any2 is the next one with AGAIN cores all over the US.

You talk about the middle of the US at the very north and south as the points of most traffic, well no shit if the connections travel from coast to coast, you DO NOT need your traffic forced through any of them unless traveling coasts.

One of the dipshits at Riot must have upvoted such monumentally stupid post and it does not surprise me in the very least.

Run some tracerts, track the locations... I've seen the data for it. Going from NY to Florida usually goes Houston first... but hey, you can insult me if it makes you feel better.

D0nC1 votes

{quoted}

Run some tracerts, track the locations... I've seen the data for it. Going from NY to Florida usually goes Houston first... but hey, you can insult me if it makes you feel better.

I'm not insulting you, what you said was monumentally stupid.

I just pinged 130 from New York to NA going through Dallas.

I pinged 50 from New York to LAN going through Virginia. ( I know "lucky me")

Why is that? Equinix has the largest datacenters for exchange located in:

Ashburn, Virginia (Washington, D.C. Metro Area) (3 locations) Atlanta, Georgia (3 locations) Chicago, Illinois (3 locations) Dallas, Texas (3 locations) Los Angeles, California (4 locations) Surprise! Miami, Florida (2 locations) New York City Metro Area (3 locations) Philadelphia, Pennsylvania (2 locations) Seattle, Washington (2 locations) Silicon Valley, California (3 locations: Palo Alto, California, San Jose, California, Sunnyvale, California) This makes it 7! unbefuckinglievable.

When you cross coasts, you hit Dallas if southern or Chicago if northern, THERE ARE NO OTHER NODES.

So my placebo is clearly hopping me through Dallas and landing me in Orlando becoming almost the same distance and thusly ping the same (more or less) according to your hallucination.

Potatos.

Eleshakai1 votes

{quoted}

I'm not insulting you, what you said was monumentally stupid.

I just pinged 130 from New York to NA going through Dallas.

I pinged 50 from New York to LAN going through Virginia. ( I know "lucky me")

Why is that? Equinix has the largest datacenters for exchange located in:

Ashburn, Virginia (Washington, D.C. Metro Area) (3 locations) Atlanta, Georgia (3 locations) Chicago, Illinois (3 locations) Dallas, Texas (3 locations) Los Angeles, California (4 locations) Surprise! Miami, Florida (2 locations) New York City Metro Area (3 locations) Philadelphia, Pennsylvania (2 locations) Seattle, Washington (2 locations) Silicon Valley, California (3 locations: Palo Alto, California, San Jose, California, Sunnyvale, California) This makes it 7! unbefuckinglievable.

When you cross coasts, you hit Dallas if southern or Chicago if northern, THERE ARE NO OTHER NODES.

So my placebo is clearly hopping me through Dallas and landing me in Orlando becoming almost the same distance and thusly ping the same (more or less) according to your hallucination.

Potatos.

As I've been saying all along, the distance isn't the issue. unless you're trying to say that the data going from East to West circles the ENTIRE LENGTH OF THE US 40 times before reaching Riot's servers, distance is not the problem. It takes approximately THREE MILLISECONDS to go from East to West assuming no interference or carriers(since that's the speed the data travels at, approximately). Distance is NOT THE ISSUE. Distance is NOT THE ISSUE. If I say it again, will science convince you? Distance is NOT THE ISSUE.

Nevermind, closed minds will be closed. I'm done with this argument, and judging by how little Reds have said on it lately, so are they. They've found an actual solution that they're implementing, here's hoping it gets done on schedule for you guys' sake.

D0nC1 votes

{quoted}

As I've been saying all along, the distance isn't the issue. unless you're trying to say that the data going from East to West circles the ENTIRE LENGTH OF THE US 40 times before reaching Riot's servers, distance is not the problem. It takes approximately THREE MILLISECONDS to go from East to West assuming no interference or carriers(since that's the speed the data travels at, approximately). Distance is NOT THE ISSUE. Distance is NOT THE ISSUE. If I say it again, will science convince you? Distance is NOT THE ISSUE.

Nevermind, closed minds will be closed. I'm done with this argument, and judging by how little Reds have said on it lately, so are they. They've found an actual solution that they're implementing, here's hoping it gets done on schedule for you guys' sake.

Ok, I will give you that I did not understand you were speaking of a straight line - no hop connection, the internet as you said does not work that way but hops on the east coast to an east coast server have less ping than crossing the middle and what I understood from your post was that distance does not matter at all, you even said we were obligated to go through middle hops to get to the same east coast, which is not true unless your ISP is a complete waste of time, for that you can use WTfast.

At the same time a pure line from source to destination were to have no hops, distance still makes a difference in ping as MINUSCULE AS IT MAY BE, sure, it's not the problem but I can still tell you it makes a difference.

Reds will never find the solution because ISP's will not clog their rented (or owned) IXPs without being paid for it, they can send emails a billion times over and people like Netflix will still have priority.

What you are speaking off was tested when the internet was young, I don't know how seasoned the network people at Riot are but pings to the west with the small traffic there used to be still had a big ass gap, not of 80 ping but at the very least by 40, that is not a solution even if they were to control an entire data center at some point for free.

Raptamei1 votes

{quoted}

I get why you're upset, but what you're asking for is NOT the right solution. Please, if you're going to make suggestions about how a company should run an online game... at least do some research about how the internet works so you can make your suggestions actually have the potential to fix the problem across the board, rather than just for immediate locals. It's really frustrating for those of us who have experience with internet infrastructure(7 years working for a major ISP personally) to see people bandwagoning behind these types of posts.

And still, adding servers is the right solution.

This is as much a marketing issue as it is a technical issue. People don't understand backbones or carrier changes. People understand only "closer server = less lag". If Riot's plan works and the lag goes away over time, people may not even notice, just like the EUW community didn't notice that service quality slowly improved from "deplorable" to "solid" over the past two years. In Europe Riot is still known for having terrible servers.

Riot needs a big bang event. They need to be able to flip a switch and tell people they fixed everything. That's the only way for Riot to get rid of its poor image.

Even if the East Coast server would be a placebo.

D0nC2 votes

{quoted}

Because East Coast servers are not a solution that will actually fix it. They're a placebo. A few people might get better latency, but most wouldn't.

They have posted a plan a little while back, I assume they haven't posted anything new because the plan remains the same.

http://boards.na.leagueoflegends.com/en/c/help-support/WH8doH76-na-servers-and-the-future

Also, it's the holiday season, so chances are most of them want a break from the way they're treated on these boards for at least a few days as a Christmas present to themselves.

Rofl, what?

So by having a Latin America North server in Florida, the placebo effect gives me minus 80 ping being in New York plus countless other places who have tried it? Maryland, Rhode Island, Missouri, etc etc.

Do yourself a favor and shut up.

What they are doing is a plain waste of time, THAT IS A PLACEBO and you will see it with time.

PonderousSealion1 votes

It's not "priority"

SexyTaylorSwift1 votes

I have seen nothing that suggests that they are trying to improve it. I don't even care if what they try works, just fucking try something. They are sure showing us that they don't care. Whether that is their thoughts, I don't know, but it is pretty hard to argue against it at this point.

rtbf2091425551 votes

And thats my problem we as a community deserves some type of update no?

Duke Anax1 votes

The most rediculous thing is, they put the LAN Server in Florida, that could just as easily be the NAE Server. hence why ever more NAE Players move over there.

They should just rename it, and put an actual LAN Server somewhere like Costa Rica.

Project Xero1 votes

you know what i'm with the masses that want a east coast server, I'm sorry but i don't see why i have to play in lan where i don't understand anyone To have a better ping. but for every 1 person that wants the east coast servers, there is 5 more right behind them who don't want it for whatever reasons they want to list off. the bottom line is this we got over 100 ping close to 200 sometimes, you guys have 50 - 80 if your lucky advantage everyone on the west coast. if you don't want the east coast servers, then that's you're deal no one is making you play on the east coast server. There are people in the east coast, who have sunk hundreds of dollars into this game (a rough guess.) and your gonna tell them they don't deserve to have better servers? that is the most idiotic thing i have ever heard, you can't enjoy a game with your ping sky rocking through the roof which is what games where designed for.

but will riot do it? hell no because apparently its much easier, to make new skins and graphical updates a much higher priority. people on both east and west coast are sinking cash mountains into this game, the least riot could do is give the east coast players what they have been asking for. A east coast server so they can finally enjoy a game their sinking money into, because if this keeps up and my ping stays where it is i'm gonna stop supporting riot all together. the fans have asked nicely, they have begged and riot turns a blind eye to a actual issue that doesn't have to deal with players claiming something is op or designed wrong.

This solution would at least, put some players at ease and would make things a bit less tense around here. But since there are people who think, that riot ignoring the east coast fans outcry for a server is the right thing for them to do riot will never give it to them. GG riot GG

MartinLaEpic1 votes

Lets be honest here, Riot is a company and a company is made to make money. There fore Riot's obj is to make as much money as possible. Moving the server or making a new one would cost them lots of money and reap less profit. So odds are they won't do it any time soon

More from [ARCHIVED] Miscellaneous

Open Letter to Parents of League of Legends Players
[ARCHIVED] Miscellaneous860 comments
2,611
votes
Rewards for positive play
[ARCHIVED] Miscellaneous19,712 comments
1,337
votes
I don't like Boards
[ARCHIVED] Miscellaneous324 comments
809
votes
STOP ALLOWING LEVEL 1 ACCOUNTS TO SEND FRIEND REQUESTS!!!
[ARCHIVED] Miscellaneous291 comments
679
votes
Wanting to do something special for an awesome friend. Riot, please help? <3
[ARCHIVED] Miscellaneous220 comments
614
votes
People that are telling others to kill themselves has to stop! Please help me get this noticed!
[ARCHIVED] Miscellaneous605 comments
600
votes

More by rtbf209142555

Tahm is gonna be 100% pick/ban in LCS
Esports16 comments
20
votes
How to make the meta perfect
Gameplay5 comments
4
votes
PSA: don't play leona or alistar
Gameplay6 comments
3
votes
The Recent Ashe Nerfs Make No Sense
Gameplay7 comments
3
votes
"I feel ranged is to strong"
Gameplay5 comments
3
votes
Give Yasuo His Flow on Dash Back
Gameplay3 comments
3
votes