Razer naga hex help

Enby Trsdppy·Mar 28, 2017·1 votes·915 views

last night, randomly, a razer pop up appeared, i clicked SOMETHING as well as a check box saying "do not bring this up again" and ever since then, my thumb buttons havent been working in league. i set up a new razer synapse, i factory reset my computer AND i bought a razer naga chroma, which also wont work with my league of legends hot keys. im currently trying to figure out the issue with tech support, as well as have looked into everything i can find in razer synapse, but while i wait for support, does anyone here know anything that might help?

6 Comments

King of BMMar 28, 20171 votes

Wow did you really just buy another mouse, send me one if you got $$.

Anyway what were the default settings for your thumb buttons? Was it forward/backward? Check if the buttons work. If the buttons do work, then you should bind your keys through LoL game settings itself if you had not.

If that doens't work then try putting numlock on.

If that still doesn't work then in your LoL game settings, put the mouse number as the secondary key instead or primary.

King of BMMar 28, 20171 votes

If you own a razor naga 2012 hex, underneath the mouse there is a little button that says 123 or num lock. if you turn it down to num lock it will allow you to use your abilities again with your key bindings as num lock for your mouse. no need to turn off num lock. took me 20 wasted minutes of my life to find that one out in the stupid manual.

or you can do that

Enby TrsdppyMar 28, 20171 votes

the old mouse had the 123/num lock switch, the new one doesnt. neither works

King of BMMar 28, 20171 votes

Download the firmware updater for your device. Even if its the same or older firmware than whats on the device.

Naga Epic: Naga and Naga Molten: I do not have a link for the Naga Hex, Razer and Google both point to the Naga/Molten firmware.

Run the installer following the Prompts etc etc.

Open the Firmware Updater. Make sure it completely finishes.

Done! Should be working!