Can't Purchase

Parceval·Oct 13, 2016·19 votes·7,621 views

Very obnoxious to be locked out on the day of purchase.

Three computers, five browsers, nothing working.

The feels: http://imgur.com/a/SbP4y

After 2 hrs, Amumu finally found a friend! :') http://imgur.com/a/i4uQw

99 Comments

The Tigger MovieOct 13, 20167 votes

looks like i got it in my cart but getting to cart is impossible #ritoplz

AJANIIOct 13, 20162 votes

did your page give u a connection timeout summoner 3

ToklarOct 13, 20163 votes

They will be sold out before I load in watch.

imgnthatOct 13, 20162 votes

i was worried about not getting one, never occurred to me their website couldnt handle the load ><

ToklarOct 13, 20163 votes

EDIT: Might have just been a generic order number and not the board game print number.

Someone on board game geek said they bought number 10k about 5 minutes ago. https://boardgamegeek.com/article/23941003#23941003

BenjOct 13, 20161 votes

Fuck. Seriously?

Çrμšªdër ßøtOct 13, 20162 votes

I was restarting the page from 10:30 to 10:55 JUST because i didnt want to miss it. In 10:55 i saw it and immidiately tried to buy it....But NO the servers are made out of a toaster.

The Tigger MovieOct 13, 20162 votes

not like this...please not like this

MadskittellsOct 13, 20161 votes

Get one yet?

GeoluxLucisOct 13, 20163 votes

(EUW) (+NA) FOUND A WORKAROUND TO CART GATEWAY >>>>>>>>>>

On euw, got to cart screen by using a "different" page << https://euw.merch.riotgames.com/en/checkout/cart >> so without the /index got me to cart then after some loading got to payment and all was fine, hope this helps.

EDIT: Apparently works for NA too << https://na.merch.riotgames.com/en/checkout/cart >>

RoyVGOct 13, 20162 votes

{quoted}

(EUW) FOUND A WORKAROUND TO CART GATEWAY >>>>>>>>>>

On euw, got to cart screen by using a "different" page << https://euw.merch.riotgames.com/en/checkout/cart >> so without the /index got me to cart then after some loading got to payment and all was fine, hope this helps.

God bless this guy [slayer-pantheon-thumbs]

BenjOct 13, 20162 votes

Same

DarttelsOct 13, 20162 votes

Really upset about this, when will the site be fine so I can legit throw away the 80$ and buy this already

Yordle PotluckOct 13, 20162 votes

ARGHHHHH.

How am I supposed to hang out with my friends?

ParcevalOct 13, 20162 votes

Name checks out.

MegakilroyOct 13, 20162 votes

I got right in to the checkout on the EUW merch page. Unfortunately, you can't set a US shipping address there... :(

TimelessblurOct 13, 20162 votes

Ended up getting mine. Took 45 min. I do recommend the paypal for payment as it avoids going threw riots payment processor which clearly is struggling.

WamesOct 13, 20161 votes

I was able to order it ^^ I have ordered it and it's cuz theres no many peaople on the site so it takes alot of time or cannot load the page sadly, I was able to order it after 50 min

AnthemTheFauxOct 13, 20161 votes

I can't believe how unprepared they were for this launch.

Mrs FeserOct 13, 20161 votes

i have been here for over an hour with 3 different web browsers and i cant get it to work :(

RJay42Oct 13, 20161 votes

Finally after just over a hour I was able to get my purchase done, after many many time outs.

Just keep trying.

LazorzomgOct 13, 20161 votes

Got in 3 minutes early found game added to cart and then.........................

Forever time-out

Mrs FeserOct 13, 20162 votes

same here :/ now i have two computers trying to get this thing to work...

TheIrishManXVIOct 13, 20162 votes

[{quoted}](name=Mrs Feser,realm=NA,application-id=AMxvhsRt,discussion-id=kcAokMA8,comment-id=002a0000,timestamp=2016-10-13T19:24:53.047+0000)

same here :/ now i have two computers trying to get this thing to work...

Keep it on one. Because of the restriction of 1 game per person, I think it's restricting you based on your IP address. Once I closed my other browsers it worked!

TimelessblurOct 13, 20162 votes

{quoted}

Keep it on one. Because of the restriction of 1 game per person, I think it's restricting you based on your IP address. Once I closed my other browsers it worked!

I know it is not an ip base system. Because 3 of my co works and I all ordered and we all are sharing an IP address and All 4 are going to the same shipping address. Now we all have 4 different billing addresses and are 4 separate people.

TheIrishManXVIOct 13, 20162 votes

{quoted}

I know it is not an ip base system. Because 3 of my co works and I all ordered and we all are sharing an IP address and All 4 are going to the same shipping address. Now we all have 4 different billing addresses and are 4 separate people.

Keep trying! It's not sold out!

GottendoorOct 13, 20161 votes

Just got mine through. So there is still hope out there for you guys refreshing...they haven't sold out yet.

AnthemTheFauxOct 13, 20161 votes

I just can't believe how this billion dollar company handled this launch. They let it go on sale early, have offered ZERO updates on anything, and it's impossible to purchase. Not a good start with the board game community.

Level 13 WizardOct 13, 20161 votes

SO FRUSTRATING...

Toriko UzumakiOct 13, 20161 votes

Just got through checkout about 10 minutes ago. Thank goodness.

Wicked ArcaneOct 13, 20161 votes

try this out

https://na.merch.riotgames.com/en/ulticheckout/checkout/index/

it worked for me. just checkout as a guest dont log in

AnthemTheFauxOct 13, 20161 votes

finally got one, just keep trying the various work arounds people are posting, that's what finally popped for me.

I THINK https://na.merch.riotgames.com/en/ulticheckout/checkout/index/ was the one that did it. (I forget, I was trying so many, haha)

uguubeanOct 13, 20161 votes

I've been trying to checkout my copy since they opened... this is really awful. Gateway time-out after gateway time-out and no communication from inside.

AnthemTheFauxOct 13, 20161 votes

it took me over an hour and many different work around links to finally hit it. just keep at it if you really want one. this was poorly handled for sure, they could've just done pre-orders. but, this is what happens when you try to bypass all the companies and distributors that know how to handle this sort of thing. I commend them for trying to make it cheaper by skipping that stuff, but this launch is a nightmare.

I haven't played League for over a year because of the toxic community, but I have been really excited about this board game. So as both a board game fanatic and a former League player, this was a disastrous launch.

Bad form.

MadskittellsOct 13, 20161 votes

Does it connect without the error, but doesn't load the page for anyone else?

DarttelsOct 13, 20161 votes

does that to me...

MadskittellsOct 13, 20161 votes

Do you refresh it or just hope?

DarttelsOct 13, 20161 votes

Refresh and open a new window or tabs, still nothing

MadskittellsOct 13, 20161 votes

Theee browsers 5 tabs on each. Still can't get one. Started at 2 east coast time.

SaikoOct 13, 20161 votes

Just wow, 2 hours and 36 minutes to checkout... I really wish you the best everyone.

ssus290Oct 13, 20161 votes

I managed to order one, and they cancelled it !!! So mad !!! Back in the race with the rest of you again. sigh

GunsNButtersOct 13, 20161 votes

They may have sold out of the first wave then, damn

ENDERthegamerOct 13, 20161 votes

Still can't purchase this game. I live in southern California (not that far from Riot headquarters) and have been trying to finish the checkout process since 11:00AM PST. This is ridiculous. What in the heck is going on?

ENDERthegamerOct 13, 20161 votes

Finally. Good lord, finally was able to purchase. This worked for me:

https://na.merch.riotgames.com/en/checkout/onepage

Just don't sign in and checkout as guest.

MadskittellsOct 13, 20161 votes

3 hours and 22 minutes finally got one. If you can't get in your cart try adding "/"s at the end of the URL worked for me and my brother.

Cavalier72Oct 13, 20161 votes

Got in with https://na.merch.riotgames.com/en/checkout/onepage

Lemko69Oct 13, 20161 votes

{quoted}

Got in with https://na.merch.riotgames.com/en/checkout/onepage

got mine too!

after giving it a 4 hour break.. i just tried it again. not sure y... but the link above... my browser had a / at the very end. removing the / and refreshing, automatically took me to the purchase page to finalize the order.