Can't Purchase

Parceval·10/13/2016, 6:02:50 PM·19 votes·7,621 views

Very obnoxious to be locked out on the day of purchase.

Three computers, five browsers, nothing working.

The feels: http://imgur.com/a/SbP4y

After 2 hrs, Amumu finally found a friend! :') http://imgur.com/a/i4uQw

99 Comments

The Tigger Movie10/13/2016, 6:07:57 PM7 votes

looks like i got it in my cart but getting to cart is impossible #ritoplz

GeoluxLucis10/13/2016, 6:42:39 PM3 votes

(EUW) (+NA) FOUND A WORKAROUND TO CART GATEWAY >>>>>>>>>>

On euw, got to cart screen by using a "different" page << https://euw.merch.riotgames.com/en/checkout/cart >> so without the /index got me to cart then after some loading got to payment and all was fine, hope this helps.

EDIT: Apparently works for NA too << https://na.merch.riotgames.com/en/checkout/cart >>

Darttels10/13/2016, 6:14:10 PM2 votes

Really upset about this, when will the site be fine so I can legit throw away the 80$ and buy this already

Timelessblur10/13/2016, 6:49:00 PM2 votes

Ended up getting mine. Took 45 min. I do recommend the paypal for payment as it avoids going threw riots payment processor which clearly is struggling.

Benj10/13/2016, 6:04:21 PM2 votes

Same

Megakilroy10/13/2016, 6:45:39 PM2 votes

I got right in to the checkout on the EUW merch page. Unfortunately, you can't set a US shipping address there... :(

Yordle Potluck10/13/2016, 6:28:03 PM2 votes

ARGHHHHH.

How am I supposed to hang out with my friends?

Level 13 Wizard10/13/2016, 7:36:53 PM1 votes

SO FRUSTRATING...

Toriko Uzumaki10/13/2016, 7:38:12 PM1 votes

Just got through checkout about 10 minutes ago. Thank goodness.

Wicked Arcane10/13/2016, 7:38:42 PM1 votes

try this out

https://na.merch.riotgames.com/en/ulticheckout/checkout/index/

it worked for me. just checkout as a guest dont log in

AnthemTheFaux10/13/2016, 7:47:50 PM1 votes

finally got one, just keep trying the various work arounds people are posting, that's what finally popped for me.

I THINK https://na.merch.riotgames.com/en/ulticheckout/checkout/index/ was the one that did it. (I forget, I was trying so many, haha)

uguubean10/13/2016, 7:53:26 PM1 votes

I've been trying to checkout my copy since they opened... this is really awful. Gateway time-out after gateway time-out and no communication from inside.

AnthemTheFaux10/13/2016, 7:56:12 PM1 votes

it took me over an hour and many different work around links to finally hit it. just keep at it if you really want one. this was poorly handled for sure, they could've just done pre-orders. but, this is what happens when you try to bypass all the companies and distributors that know how to handle this sort of thing. I commend them for trying to make it cheaper by skipping that stuff, but this launch is a nightmare.

I haven't played League for over a year because of the toxic community, but I have been really excited about this board game. So as both a board game fanatic and a former League player, this was a disastrous launch.

Bad form.

Madskittells10/13/2016, 8:19:41 PM1 votes

Does it connect without the error, but doesn't load the page for anyone else?

Saiko10/13/2016, 8:39:11 PM1 votes

Just wow, 2 hours and 36 minutes to checkout... I really wish you the best everyone.

ssus29010/13/2016, 8:57:18 PM1 votes

I managed to order one, and they cancelled it !!! So mad !!! Back in the race with the rest of you again. sigh

ENDERthegamer10/13/2016, 9:11:54 PM1 votes

Still can't purchase this game. I live in southern California (not that far from Riot headquarters) and have been trying to finish the checkout process since 11:00AM PST. This is ridiculous. What in the heck is going on?

Madskittells10/13/2016, 9:25:36 PM1 votes

3 hours and 22 minutes finally got one. If you can't get in your cart try adding "/"s at the end of the URL worked for me and my brother.

Cavalier7210/13/2016, 10:21:24 PM1 votes
Legoboy10/13/2016, 10:48:38 PM1 votes

I GOT MINE ON FIREFOX IT FINALLY WORKED OMG IM SCREAMING

Zero Ichimonji10/14/2016, 2:43:12 AM1 votes

Watching you guys scramble for something so pointless is almost amusing. Almost.

Wames10/13/2016, 7:13:06 PM1 votes

I was able to order it ^^ I have ordered it and it's cuz theres no many peaople on the site so it takes alot of time or cannot load the page sadly, I was able to order it after 50 min

AnthemTheFaux10/13/2016, 7:13:24 PM1 votes

I can't believe how unprepared they were for this launch.

RJay4210/13/2016, 7:15:53 PM1 votes

Finally after just over a hour I was able to get my purchase done, after many many time outs.

Just keep trying.

Lazorzomg10/13/2016, 7:23:10 PM1 votes

Got in 3 minutes early found game added to cart and then.........................

Forever time-out

Gottendoor10/13/2016, 7:23:17 PM1 votes

Just got mine through. So there is still hope out there for you guys refreshing...they haven't sold out yet.

AnthemTheFaux10/13/2016, 7:24:59 PM1 votes

I just can't believe how this billion dollar company handled this launch. They let it go on sale early, have offered ZERO updates on anything, and it's impossible to purchase. Not a good start with the board game community.