Get rid of them.
Okay so after being a victim of your automated system for "negative" attitude countless times, from little kids who can't handle being told, in an actual polite manner, that they need to do things better, even going as far as giving them tips, or linking them player guides, and now thanks to two crashes, marking me by your leaverbuster system, I can finally, and safely say, This shit NEEDS TO GO.
Seriously. It's tiresome dealing with your sad little player community of butt hurt children abusing your automated systems, and holding good, friendly, and honest players back. They are seriously hurting us more than helping us, and if they don't go soon, you're going to alienate the players you WANT TO KEEP, making them leave your game for others.