Why am I punished for issues I've no control over?

Pokeprof·3/17/2016, 10:05:49 PM·7 votes·951 views

So, last night I was playing a few late night games, doing alright and even trying out Aatrox cuz RiotScarizard is always raving about him (I still don't think I'm doing him right as is, so meh). Anyway, I get to the point right where I'm about to hit Sated on my Devourer and League gives me the reconnecting issue. No idea what's going on, since my net everywhere else is working, but it fixes itself up just in time for me to get a loss.

I go 'Ok, let's try once more', and the guy from the last game who saw me have issues decided to invite me along for another match. About half way though the match, it happens again, and this time I'm not the only one. The Reddit boards were FILLED with people saying that the Bay Area Comcast servers were down and that they were all getting kicked, despite the fact that for some stupid reason these particular threads were being deleted. Finally, after about 10 minutes of trying to relog again and again, I finally get into the game... Only for it to end about three minutes later and for League to give me a 'Leaverbuster Warning'.

I honestly don't think I should be punished at all for something that I couldn't control and is either on Leagues issues or the providers issues. My net for everything else was working just fine and it was only because something that effected several different players was the cause of me not being able to continue supporting my team. Something, imo, should be done about this!

9 Comments

disregardable3/17/2016, 10:17:14 PM4 votes

Because anyone can just unplug their internet and act like they had no control over it. As long as these are rare occurrences, you won't have a big problem in the long run.

DrNova3/17/2016, 10:50:43 PM1 votes

Because it doesn't affect top their players who all have spendy computers and spendy internet.

3TWarrior3/17/2016, 11:01:16 PM1 votes

well, at least you didn't receive the message, "your account has been noted as reformed for no longer leaving games for an extended period. Your account has been updated"

ok...I didn't even know I had any problems in the first place other than getting disconnected from the game frequently

PS, latency has been very abnormal today where I can go from 60 ms to 11000 ms varying upon what the RNG decides to disconnect me with, even if my connection is fully functional

Llanite3/18/2016, 12:17:46 AM1 votes

You're not being punished, simply not awarded compensation.

They can technically review each case individually but that consume quite a lot of time.

arzshay3/18/2016, 2:26:24 AM1 votes

What is particularly annoying is how there were SO MANY posts and comments to bring this to someone from Riot's attention, and then to check back today and find that they have all magically disappeared... instead of addressing the issue that hundreds of players had, Riot's solution was to simply sweep it under the rug. I filed a support ticket about it, maybe you should do the same. I lost a lot of LP due to the disconnect issue, and it's ridiculous that something that affected hundreds of players in this way is not considered important enough to reach out and fix.