Server Move Communication & Unintended Consequences

Crys3s··3 votes·958 views

To start, I am from Portland, OR.

I love my city, I loved my ping, and I love playing LoL. However, going over the spread out posts on the boards - there is clearly a gap that has been created due to the server move between me and my fellow players.

The EXPECTATION was that pings would rise for the west coast, Alaska, Hawaii, and Western/Central Canada when the move was made.

Here is the problem and why I think the server road map and planning eludes the real issue. By simply shifting the servers to a more "central" location, pings average out, and the farthest outliers get the shaft.

By making this move, east coasters are happy, and west coasters - including LCS participants are upset (mildly). Now, the community has started this petty east coast vs west coast crap. Your community of players is now fighting with itself MORE SO than just over some stupid game mechanic, skin, or balanced/unbalance champion or item.

Then, you have your outlier states such as Alaska and Hawaii left with no answers, no resolution. Players have been recommending an NA East and NA West. With the amount of money, playerbase numbers, and infrastructure LoL has going for it at this point, I have some simple questions.

1.) Are there plans to resolve the issue of a single centralized server location? What if a catastrophic event occurs in Chicago - how would that affect servers? (Much like the possibility of an Earthquake in Portland)

2.) Will Riot monitor its subscription numbers, ping data etc. and provide a MEANINGFUL analysis that can be communicated to frustrated players?

3.) Are there plans for future server expansion?

4.) Players have suggested an NA East and NA West, what is the likelihood of that coming to fruition?

5.) From a business perspective is this a WIN or LOSE for Riot? Obviously there are more people that live on the eastern seaboard but is it worth it? Could there have been a better option?

6.) What would you have done differently, if anything?

7.) Lastly - An IP weekend comes off as a total BRIBE to stress test the servers and make upset players feel like its worth it. From an ethical perspective, I disagree with using that as an incentive to motivate players. That carrot and stick crap is old and overused.

I wanted to throw in a poll to be representative of players on East vs. West coast areas just as a sampling. The boards in no way would be representative of subscriber numbers - but it would be nice to see which locations are the most demanding.

TLDR; West coast of NA gets the shaft, questions that should be answered, IP weekend is a bribe to make players feel better, vote in the poll.

Thanks!

5 Comments

ZenBudS3 votes

They can afford to have both server locations, It would be meaningful to your fan base to use them both.

Ranger Azereth1 votes

They've stated before that they do not want to use two servers for NA because it would split the player base. Here's why that's an issue. During the day the West Coast would have enough players but early morning hours would suffer as far as match making goes. For higher elo players, dominion, 3v3 normals and ranked at different elo's, and aram you can bet that a few of those will suffer from the limited playerbase at those hours. For riot it seems more worthwhile to keep the whole thing on one server for that purpose.

Right now after the server change is the most pivotal time where you're going to see fluctuations and a higher ping than you will in the long term. The issue is that a lot of east coasters were suffering from 100+ ping regularly. I live in the midwest and averaged about 70-80 most days. That is where most of the west coasters will fall into as all the networking adjustments occur and handle the bandwidth better in time, or at least so riot claims. Is going from 20-30 ping to 70 going to make the game unplayable? No. If you say so you're deluded. Does the west deserve the better connection because of pro play? No. Competition can and still will be strong and you may see some new players emerge, but that's hard to say. Now if there is on average ping higher than 100 then you can contact riot to try and help make sure your ISP is partnered and that the routing paths are going to be efficient. Keep in mind if your area has outdated networking infrastructure it's not riot's fault and they may not be able to help that.

(Not sure what to do about Hawaii or Alaska, and although it sucks to say it they are outliers and a tough case to manage. Hopefully something meaningful can happen to help them though.)

Also I'm not intending to flame anyone regardless of coast or position, and I think the whole East vs. West is stupid we're all players so act like it.

Crys3s1 votes

Not sure if splitting the player base is not justifiable. There are plenty of games that have managed to split their servers and manage peak/downtimes for ranked, etc. Would have to see something concrete as opposed to speculation - or at least a through dive from Riot as to why that would/would not work.

And I agree with your last comment.

Too Ton1 votes

I'm from Hawaii with 110 ping. Not unhappy cause originally the ping from chicago said 150-200 estimate. It'd be better if we got 0 ping but ehhh I'm here to stay

KabiMode1 votes

Regardless of whether the move was good or bad I do not think it was necessary.

Sure, some people got the short end of the stick and were slightly worse off but the system worked and we were happy. Now, the people on the east coast have more ping than they need and the people on the west coast cannot play unless they can afford spending insane amounts of money on internet.

Consider the following:

Before the move, People played League of Legends. Therefore, they had sufficient internet connection to play League of Legends. When everyone who plays has enough internet to play, there is no need to compensate for some people having less ping than others.

It is important to remember that in order to improve the quality of the game, lowering the ping of the average player is irrelevant; the percentage of players who have manageable ping (internet quality such that the wining team is decided by skill rather than leas amount of lag-induced deaths) is what matters.

If this is true, the only reason Riot would want to move the servers would be to increase their player-base--profit--by adding people from the east-coast while hoping that the west-coast stay players. Consequently, the server move simply improves Riots income while reducing the quality of life for the players, not to mention the east-west feud that resulted from the sudden influx of salt due to the aforementioned loss of evenly distributed ping.

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