Done.
Your game sucks. It has a very interesting concept that you have just 'innovated' and perverted into the ground. Remember the graphics update they did for runescape? Similar story here.
Yes, I am mad because of the ranked system. Firstly, because it is bullshit - and for all of the content nonbelievers of this fact, let me tell you why.
Yes, if all people play equally attentively and thoughtfully I should, theoretically, win 60% of my games if I am divisions better than my opponents. However, this does not factor in the completely game changing toxicity that could be found, randomly, on either side. This completely negates all effort and energizes the other side to capitalize on weaknesses that it is impossible for the rest of the team to cover - much less one person (and that is what my rank pertains to) - unless you are several divisions higher in skill level.
Secondly, you don't ban the losers who say 'gg' after first blood. You don't ban the toxic BEHAVIOR, only what you declare to be toxic words. If you make me accountable for the idiot immoble ADC who thinks it's a good idea to split push with superminions in the base and no enemy inner turrets down, if you make my rank reflective of being matched randomly with four square idiots who like to run to the opposite corner of the map after a (by the grace of God) successful teamfight for absolutely no reason, then run all the way back to baron and get quadra'd because the enemy is back up; if you want to make my fate tied with the crybabies who literally stop playing in the middle of the lane to impotently protest to any criticism of their playing (or anything at all would make a bronze mid laner do this, honestly), then fuck you. Not fuck your game - as I am sure there are many dedicated and visionary people who work at your company (though I heard they're leaving as fast as your playerbase above the age of 15). No, I mean fuck you.
Dynamic queue is shit. Overloaded kits are shit. I really love this game. Ive played it a lot. I was unlucky to be placed into bronze 2 when I first ranked.. which quickly dropped. By the way, up until a few weeks ago I had never spent a dime on this game. Then I spent about $70 on RP and climb right to B2 again.
What you do not understand, oh casual gold/plat reader who may be wont to naysay such notions, is that the outcome of this game is decided before you actually load in. Who's strategy going in is better, who responds better to the movement of the enemy team who seems to have a fucking clue that this game has objectives before the 20 minute mark, who positions themselves in teamfights in an appropriate way, who farms well and tends to come out ahead in trades, who USES THEIR FUCKING FREE WARD TRINKET - there are ways to track this. Maybe you are still skeptical.
Literally 4 or 5 times I have reached B2 and one games worth of LP, and then did a limbo dance until two in a row that I legitimately could not win would put me back. Fuck your free win, I want unbiased matchmaking. Yes, my KDAs are very low in those games - that's what happens when you main a tank role and your entire team literally ignores every single engage, only to run in after you die. Like thats the fucking signal and theyre waiting for it. Yes, there are ways to track this kind of behavior too. And for a competitive game, that is toxic as shit. But you don't care.
It is obvious that you are appealing to young teenagers who sneak mommy's credit card to buy their favorite skins and cool stuff. It is obvious that you will not allow someone to climb if they do not buy into your shit. Just come out and say it, then. How much will it cost to be silver, another 50 or so? How about platinum? 300? Just give me a number and I can decide if it's worth it. That would be much easier for both of us. We are adults here, after all. But then again, maybe that's the problem. Maybe I just need to grow up. I guess I'll part with two thoughts, then maybe uninstall. Might stick around for the rotating game modes. Anyway:
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Complexity is not equal to creativity. It may be shiny, but so is spit until it dries. That's why your balancing is a complete joke - crazy localized power budgets create gimmicky and unfun, uninteractive gameplay. Yet that is exactly what you design for. There must be some tension in that office because you're just shooting eachother in the foot constantly. God bless the poor soul who has to run the numbers on item changes to account for the messes of the 'content creators.'
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Do ranked play right, or don't do it at all. Introduce some sort of other grind. Some sort of, I don't know, IP SINK that veteran players have been asking for. Putting me on the same team as hotshot AD bruiser Teemo or ADCs who FOR SOME REASON are OBSESSED with hide and seek alone in the bottom half of the jungle after the 30 minute mark (with no dragon up for minutes, btw) and making winning or losing the sole arbiter of my place in the ladder - no. Fuck you. Your system is retarded. Statistical this or that, it's all bullshit. Cram enough infants and cats walking across keyboards into a division and, even if you are a normal person, winning is quite literally a coin flip. It's almost a joke to me at this point, funny that I can expect team-wide rage and/or an AFK at the B2 ~20 LP mark.
TLDR
Fuck you.