/Remake - Suggestion

Aisthimatikos·Aug 8, 2016·18 votes·1,402 views

Recently I have had a few friends and myself included, experience bug-splats from the League Of Legends Client as a game was starting in ranked. We would try to reconnect, but would keep bug-splatting. Our team would /remake the game and I personally received a loss of somewhere around 80 LP. I understand this system is meant to punish people who in one way or another decided they had something else to do as the game started, or decided they were going to make their team lose. How ever the flaw with it is, not everyone is trolling or just leaving the game. Some of us are losing mass amounts of LP simply because of errors inside of your game.

So to fix this. Since your development team is already in the process of completely re-doing the entire League Of Legends Client. To add an additional feature. Add a detection system. One that detects errors on player accounts when a game is about to start. If it detects a bug-splat, or an error that initially started from the League Of Legends Client, make the detection system send a trigger to another system that protects the account from the /remake leaver penalty. This cannot be abused to my knowledge. It would be relatively simple to program and implement into a brand new version of the client. Testing it would be a simple matter. There is literally ZERO downside to going with this suggestion. I rather enjoy playing ranked but losing such a large amount of LP because of a client side error makes me want to avoid it. I am sure that this issue has affected many more player than just myself. You have probably had several rage threads about it somewhere here on the boards.

I hope you guys at the development team see, read and implement this suggestion. I have lost large amounts of LP twice because of the /remake feature and it quite rather hurts to see 4-5 wins of LP drained from my account because of errors inside of your client.

EDIT: IF you agree with this, please, upvote thread.

P.S I have been signed up for the alpha client beta for a long time. I'm begging you please, I want in. Q_Q

Was told to post this here after the original was deleted. from the feedback boards. Meh not going to argue it.

14 Comments

AstôlfoAug 8, 20163 votes

And? Are they just going to pause the game if an error comes up? If they don't, it's still a 4v5 for the rest of the players, which is unfair.

AisthimatikosAug 8, 20168 votes

No, it simply makes the /remake not punish the player who is suffering from bug-splat errors This feature would just simply check the accounts in the active game, for errors originating inside of the client. If it detects one, it will protect the accounts(s) that did not connect to the gaming from Lp loss.

AstôlfoAug 8, 20161 votes

Hmm, yes, if something like what you described could actually be made, then it'd be nice.

AisthimatikosAug 8, 20161 votes

Thank you, upvote the thread please. I want rito to see this!

Oakleaf RangerAug 8, 20161 votes

as long it couldn't be abused by players then it would be fine.

Z3braAug 8, 20164 votes

{quoted}

No, it simply makes the /remake not punish the player who is suffering from bug-splat errors This feature would just simply check the accounts in the active game, for errors originating inside of the client. If it detects one, it will protect the accounts(s) that did not connect to the gaming from Lp loss.

Nothing is ever that simple, to be blunt. If they know about the blugsplat/etc enough to detect it and nullify a loss, wouldn't it make more sense instead to use that knowledge to...I dunno, fix the bug? And it's not like it is super easy to tell if somebody just unplugged their computer to become disconnected vs. the game causing a disconnection when neither of those are likely logged in the system.

Though it might be worth seeing if the game can check if the user has tried to reconnect several times. It'd be stored in the client and relayed to the server once you're online again.

lofi n chillhopAug 8, 20161 votes

but if you pull the plug on your router and "attempt" to connect several times. it would just cheat the system.

also, I should point out, "punishing leavers" isn't the purpose of having remake - remake is there because in most cases someone who hasn't connected by 3 minutes doesn't connect at all and that game is lost. Remake is here to make ranked play more fair for everyone. the point deduction is there as a disincentive against abusing the system, so that people don't use remake to prevent LP loss, they only use it when it is intended to be used.

and - in your and your frineds case where you are getting bug splats and can't connect - this is an intended use of the remake feature. it might be nice to somehow "forgive" you for the errors - but IMO the better way to do this is as a process of support tickets, and not automatically - because as I said automatic "checks" can be fooled.

AisthimatikosAug 9, 20161 votes

The /Remake system is a method of punishing leavers, if it was not it would not have the D/C player receive the LP loss of the entire team. It is also a method to make the game more fair to the rest of the players in League. It is a double feature meant to do two different things.

I sent a ticket after it had occurred with screen shot and was told that my LP could not be refunded to my account. So no that is not a better way to deal with the issue. I also presented this idea to the support person, and they agreed that it was a good idea.

Also Simply pulling the plug on your router would not present errors in the client, It would just simply view your account as disconnected. So no you could not cheat the system that way.

AisthimatikosAug 9, 20161 votes

Yes in most cases that is true, however this game and many other are in a constant state of development. Every single patch there is a possibility of new errors and issues presenting in the client. As long as there are new patches that introduce new features and content there will always be errors inside the game.

The Riot development team can tell you that much, it's not like they are trying to create bugs, it's just that they can't always find they in time for the release date for the patch. Not all bugs surface inside the Public Beta Environment.

Fjork3Aug 9, 20162 votes

but what if the bug splat detection bug splats

Dies lraeAug 9, 20162 votes

Up voted.

Going to post this in the alpha client thread when I get off work with linking the original post and giving full credits

Great suggestion!

StainlessTweedleAug 8, 20161 votes

Idk about this but I think it is possible to fake a bugsplat by disconnecting your pc right before the loading screen or something like that.

XtremeAceCow124Aug 9, 20161 votes

The way they would have to implement this is have the Bugsplat send a notification to the server and if the server receives it, then they will not lose LP. If the person disconnects through lightning or disconnecting the cable purposefully, the notification won't be sent and therefore that player will be punished (even though sometimes it is not their fault). The problem I see with this is the security vulnerabilities. Data transfers to and from the server are always there but the more ports that are open to the public, the more security vulnerabilities there are. This could lead to some hacking. Another problem is people hacking into the Bugsplat message and notification. They can send out fake notifications with enough hacking knowledge and more of Riot IT security employees would need to constantly monitor and patch this aspect of the game as a whole. Luckily, this is also and advantage because it provides more jobs. I am upvoting this because I think it is a good idea, the advantages outweigh the disadvantages and it would create a more positive player experience.

AisthimatikosAug 9, 20162 votes

Thank you for your feedback, I believe this could be a fantastic thing to implement. I also believe the timing for it could not be better as I said Riot Game, development is hot at work on a brand new client. I know I made it sound much more simple to do than realistically is but I do not believe it should be that hard for the programmers Riot has.