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Terribly Transparent Update on Client Alpha Acceptance Problems

RiotRiot Cactopus··1 votes·13,640 views

FINAL UPDATE - 11/8 at 10:55am PST

ALL REGIONS HAVE BEEN CLEARED. If you applied to the alpha, you should now have access, no matter what region you're from. The only exception should be if you applied in one region and are trying to log into another region. Let us know in the comments if any of you are still having trouble!

ORIGINAL POST

Waddup! I want to give y'all a quick update/explainer on some issues we ran into after publishing this article about the League client update alpha. In the post, we said we'd turned off signups for the alpha and granted access to the alpha for everyone who'd signed up. Only problem: we weren't actually able to grant access to everyone. WHOOPS.

But, luckily, we've worked out a solution. The good people on the client update team worked overtime this past weekend to make sure that everyone who applied for the alpha will get access, and that's now in progress. The process could take a few more days (or longer) because we have to individually approve batches of players from each region. I'll edit this post to keep you all updated on our progress. In the meantime, keep an eye out for the acceptance notification email and file a player support ticket if you've been accepted but are still having trouble logging into the alpha!

Players in OCE should already have access, with other regions coming immediately after—this is because we're also launching the client open beta in OCE slightly before other regions so we can properly stress-test it. Basically, we're prioritizing regions where players will have less time to enjoy the alpha before we begin rollout of the beta.

I wrote the original article that said we'd already granted access to all applicants, so this is ultimately my fault. As a form of self-punishment for the mistake, I will play one Intermediate Co-Op vs. AI game as Yasuo top and post the results in this thread (I have never played as Yasuo before lmao).

UPDATE #1 - 11/7 at 2:31pm PST

We've successfully granted access to all applicants from OCE, LAN, EUNE, and BR. If you applied for the alpha and you're from that region but you still don't have access, file a player support ticket! We'll be able to check your application. If you didn't apply, you'll still have to wait for open beta, obviously. Some players in EUW and NA are getting in now. After that we're focusing down RU, TR, JP, and LAS.

UPDATE #2 - 11/7 at 8:18pm PST

All of NA and LAS has been completed, meaning that every applicant in those regions should have access to the alpha. Some TR and EUW players have gotten in, and we're working on getting the rest. After that, only JP and RU remains!

37 Comments

RiotRiot Cactopus9 votes

I played it... dear god that was boring. I never could figure out how many dashes I have. Is it infinite? God I hate Yasuo lol

Proof: http://i.imgur.com/S9jPsTq.png

LostFr0st4 votes

May I ask how many of those deaths were from accidentally dashing into tower range? :)

RiotRiot Cactopus14 votes

Every one.

Rude Name1 votes

Psst, Cato, old buddy old pal, quick query. When can the (admittedly lazy) people who "forgot" to sign up be permitted to join the almighty cult of the New Client™? I shall be patient, but inquisitive.

P.S Can you be proud of me? I'm just lacking some love from role models in my life.

RiotRiot Cactopus7 votes

I love you like a son, Habbyman. That said, we must be stern with our children. You gotta wait for the open beta. The good news is it's coming DURING PATCH 6.22 AWWWWWWW YEEEEEEEEAH

Rude Name4 votes

AYYYY, BEST DAD EVER. If my real dad reads this, then I guess I have some explaining to do.

RiotRiot Cactopus3 votes

lmao

Chapstic4 votes

Waiting for OP to deliver [slayer-pantheon-popcorn]

President Swa1n4 votes

{quoted}

I played it... dear god that was boring. I never could figure out how many dashes I have. Is it infinite? God I hate Yasuo lol

Proof: http://i.imgur.com/S9jPsTq.png

Mimy3 votes

I got my access, thanks riot it's beautiful!

"We said we'd turned off signups for the alpha and granted access to the alpha for everyone who'd signed up."

If only I had known this I should have showed a friend of mine where to sign up for the client. He said he's been having problems with the old client and you guys told him to wait for the new one. I had assumed he signed up already but I guess not.

Every time he finishes a game he has to restart the client or he won't see the Que-Pop for the next game.

I hope you guys can get it into open beta soon!


I would like to see that Yasuo Prefmoramce. Hehe!

Primaquarius2 votes

Play Sona 2v1 top lane, for a challenge :3

Foogley2 votes

Stupid EUW server with it's stupid amount of people that want to get the new stuff. Gawd~

nvm, got in

DrumSkill1 votes

Maybe not the place to put this, but why does it take so long to redo masteries in the new client? Side note, I love the new client!! Great work!

DrakeIsMyName1 votes

I'm now the definition of insane. I keep trying to sign into the alpha client even tho I haven't gotten the email yet.

Zourakanoy1 votes

[{quoted}](name=Rito Droke,realm=NA,application-id=A7LBtoKc,discussion-id=EHKLUm8A,comment-id=0006,timestamp=2016-11-07T21:16:34.138+0000)

I'm now the definition of insane. I keep trying to sign into the alpha client even tho I haven't gotten the email yet.

Same

[zombie-brand-mindblown]

DrakeIsMyName1 votes

{quoted}

Same

[zombie-brand-mindblown]

I WAS FINALLY APPROVED!!!!!!!!!!!!!!!!!!

Zourakanoy2 votes

[{quoted}](name=Rito Droke,realm=NA,application-id=A7LBtoKc,discussion-id=EHKLUm8A,comment-id=000600000000,timestamp=2016-11-07T23:07:10.852+0000)

I WAS FINALLY APPROVED!!!!!!!!!!!!!!!!!!

Gratz dude :D

It's my time now to spam refresh my email hoping the message will show up anytime soon .

[zombie-nunu-bummed]

GET FRlEND ZONED1 votes

{quoted}

Gratz dude :D

It's my time now to spam refresh my email hoping the message will show up anytime soon .

[zombie-nunu-bummed]

Same :'(

RiotPalangano2 votes

you should be in, sorry for the wait!

RiotPalangano3 votes

{quoted}

Gratz dude :D

It's my time now to spam refresh my email hoping the message will show up anytime soon .

[zombie-nunu-bummed]

Just checked, you should be in now

Zourakanoy1 votes

{quoted}

Just checked, you should be in now

Indeed and i've been enjoying playing with it. Amazing work !

Just wondering after the champion select, the old ( legacy ) client still show up for the loading screen . Will the new client take over that step too or it will stay this way ?

And again thanks [slayer-pantheon-thumbs]

idontneedme1 votes

Do you have any updates for us? Just curious. :)

[slayer-jinx-catface]

RiotRiot Cactopus5 votes

Just posted another! All of NA and LAS now complete!

idontneedme2 votes

Thank you so much! I'll stay patient.

GET FRlEND ZONED1 votes

lol, i got PBE access rather than alpha access, i don't know if i can receive both XD

RiotPalangano3 votes

[{quoted}](name=GET FRlEND ZONED,realm=EUW,application-id=A7LBtoKc,discussion-id=EHKLUm8A,comment-id=000b,timestamp=2016-11-08T05:44:33.437+0000)

lol, i got PBE access rather than alpha access, i don't know if i can receive both XD

The fact that you are already in PBE doesn't block you from getting an alpha invite. We're running a bit slow on accepting EUW players due to the amount of signups, but we will get there. Thanks for the patience!

idontneedme1 votes

I just got the alpha access, does that mean i have PBE now?

RiotPalangano2 votes

{quoted}

I just got the alpha access, does that mean i have PBE now?

No, sorry. My previous comment was a little confusing. I just meant that since he had PBE access that wouldn't block him from getting alpha access. Those are independent, and getting one doesn't mean you will or can't get the other.

idontneedme1 votes

Alright, thank you for the quick response! :) Bless you.

CaptainZi1 votes

Thank you for the updates ! I'll keep refreshing my email then , and btw you made my day with that yasuo game !

Coffeevin1 votes

I submitted a ticket about this also just updated it. I don't have access yet. I applied from this account from another region but I had to transfer back to NA, am still going to get access or should I just forget about it?

PaladinNO1 votes

You're in! Thanks for helping us test out the alpha client.

Mah pleasure, mon.

Finally, as a small thank you for the hard work of alpha testers, we created an exclusive summoner icon for everyone who participated in the alpha.

Aww, thank you. I didn't dare to hope. :D

Xenos von Faneli1 votes

So I'm on pbe and I want the icon for na, can I get some help with that

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