Terribly Transparent Update on Client Alpha Acceptance Problems

RiotRiot Cactopus·11/7/2016, 7:01:27 PM·1 votes·13,640 views

FINAL UPDATE - 11/8 at 10:55am PST

ALL REGIONS HAVE BEEN CLEARED. If you applied to the alpha, you should now have access, no matter what region you're from. The only exception should be if you applied in one region and are trying to log into another region. Let us know in the comments if any of you are still having trouble!

ORIGINAL POST

Waddup! I want to give y'all a quick update/explainer on some issues we ran into after publishing this article about the League client update alpha. In the post, we said we'd turned off signups for the alpha and granted access to the alpha for everyone who'd signed up. Only problem: we weren't actually able to grant access to everyone. WHOOPS.

But, luckily, we've worked out a solution. The good people on the client update team worked overtime this past weekend to make sure that everyone who applied for the alpha will get access, and that's now in progress. The process could take a few more days (or longer) because we have to individually approve batches of players from each region. I'll edit this post to keep you all updated on our progress. In the meantime, keep an eye out for the acceptance notification email and file a player support ticket if you've been accepted but are still having trouble logging into the alpha!

Players in OCE should already have access, with other regions coming immediately after—this is because we're also launching the client open beta in OCE slightly before other regions so we can properly stress-test it. Basically, we're prioritizing regions where players will have less time to enjoy the alpha before we begin rollout of the beta.

I wrote the original article that said we'd already granted access to all applicants, so this is ultimately my fault. As a form of self-punishment for the mistake, I will play one Intermediate Co-Op vs. AI game as Yasuo top and post the results in this thread (I have never played as Yasuo before lmao).

UPDATE #1 - 11/7 at 2:31pm PST

We've successfully granted access to all applicants from OCE, LAN, EUNE, and BR. If you applied for the alpha and you're from that region but you still don't have access, file a player support ticket! We'll be able to check your application. If you didn't apply, you'll still have to wait for open beta, obviously. Some players in EUW and NA are getting in now. After that we're focusing down RU, TR, JP, and LAS.

UPDATE #2 - 11/7 at 8:18pm PST

All of NA and LAS has been completed, meaning that every applicant in those regions should have access to the alpha. Some TR and EUW players have gotten in, and we're working on getting the rest. After that, only JP and RU remains!

37 Comments

RiotRiot Cactopus11/7/2016, 7:42:30 PM9 votes

I played it... dear god that was boring. I never could figure out how many dashes I have. Is it infinite? God I hate Yasuo lol

Proof: http://i.imgur.com/S9jPsTq.png

Chapstic11/7/2016, 7:10:48 PM4 votes

Waiting for OP to deliver [slayer-pantheon-popcorn]

Mimy11/7/2016, 7:09:32 PM3 votes

I got my access, thanks riot it's beautiful!

"We said we'd turned off signups for the alpha and granted access to the alpha for everyone who'd signed up."

If only I had known this I should have showed a friend of mine where to sign up for the client. He said he's been having problems with the old client and you guys told him to wait for the new one. I had assumed he signed up already but I guess not.

Every time he finishes a game he has to restart the client or he won't see the Que-Pop for the next game.

I hope you guys can get it into open beta soon!


I would like to see that Yasuo Prefmoramce. Hehe!

Foogley11/8/2016, 4:50:15 AM2 votes

Stupid EUW server with it's stupid amount of people that want to get the new stuff. Gawd~

nvm, got in

Primaquarius11/7/2016, 7:08:27 PM2 votes

Play Sona 2v1 top lane, for a challenge :3

CaptainZi11/8/2016, 7:08:46 AM1 votes

Thank you for the updates ! I'll keep refreshing my email then , and btw you made my day with that yasuo game !

Coffeevin11/8/2016, 9:15:44 PM1 votes

I submitted a ticket about this also just updated it. I don't have access yet. I applied from this account from another region but I had to transfer back to NA, am still going to get access or should I just forget about it?

PaladinNO11/9/2016, 6:32:36 PM1 votes

You're in! Thanks for helping us test out the alpha client.

Mah pleasure, mon.

Finally, as a small thank you for the hard work of alpha testers, we created an exclusive summoner icon for everyone who participated in the alpha.

Aww, thank you. I didn't dare to hope. :D

Xenos von Faneli11/9/2016, 11:22:17 PM1 votes

So I'm on pbe and I want the icon for na, can I get some help with that

DrumSkill11/7/2016, 9:06:45 PM1 votes

Maybe not the place to put this, but why does it take so long to redo masteries in the new client? Side note, I love the new client!! Great work!

DrakeIsMyName11/7/2016, 9:16:34 PM1 votes

I'm now the definition of insane. I keep trying to sign into the alpha client even tho I haven't gotten the email yet.

idontneedme11/8/2016, 2:02:39 AM1 votes

Do you have any updates for us? Just curious. :)

[slayer-jinx-catface]

GET FRlEND ZONED11/8/2016, 5:44:33 AM1 votes

lol, i got PBE access rather than alpha access, i don't know if i can receive both XD