Best post ever.
As a Diamond, Silver elo is surprisingly hard.
Is anything being done regarding this? Its super old, and surprisingly one of the best posts I've read in a long time. This guy NAILED it. This right here is a source of massive, massive frustration in the community. This is why your community is toxic.
Matchmaking.
3 years old and players were posting on it within 30 days. Its such a good read.
Even the pros are what-the-fucking right now at the game. This needs to be addressed and will only continue to become worse.
I guarantee you its smashing your new player base away from the game.