Unable to log into Support Site for LoL

adjoth·10/23/2019, 5:36:30 AM·2 votes·4,135 views
Riot Games Support

When I try and log in it fails saying the site cannot be reached

Error: This site can’t be reached - DNS_PROBE_FINISHED_NXDOMAIN ping support.riotgames.com - 100% packet lost DNS Server: My Router's IP Change DNS Server to Googles 8.8.8.8 which resolved the issue and am now able to log in So most likely my ISP is being dumb, ya'll want to slap centurylink along side the head for me? [slayer-pantheon-thumbs]

Update: RIP now it happens on both DNS Servers

3 Comments

ModPeriscope10/23/2019, 6:29:59 PM1 votes

Try opening a tab in incognito mode. Try clearing your browsing history/cookies. Try a different browser.

If that doesn't work (or if you prefer) try contacting them on Twitter.

Modi10/23/2019, 7:47:27 PM1 votes

{quoted}

When I try and log in it fails saying the site cannot be reached

Error: This site can’t be reached - DNS_PROBE_FINISHED_NXDOMAIN ping support.riotgames.com - 100% packet lost DNS Server: My Router's IP Change DNS Server to Googles 8.8.8.8 which resolved the issue and am now able to log in So most likely my ISP is being dumb, ya'll want to slap centurylink along side the head for me? [slayer-pantheon-thumbs]

I recommend using 1.1.1.1 from cloudflare, instead. Google's DNS was the best for a time, but cloudflare has been significantly faster for at least a year. Also, if you are a tinkerer, you could use a Raspberry PI as your DNS server (the project Pi Hole makes this so easy)

Aside: I don't do business with Century Link anymore. Their customer service was terrible, and attempted to overcharge me. When they tried to collect, I called them on the fact, and provided transaction dates, and they still wouldn't relent. My last conversation with them was me saying "I will not pay this bill, since I have already paid for that month".