[CLIENT?] RP Purchase Errors w/ Lunar Revel Shop...

Epheamenne·1/29/2016, 1:50:20 AM·1 votes·5,150 views

Summary:

  • Description of the issue.
  • Visual confirmation of the issue.
  • My feelings about the issue.
  • Steps to recreating the issue.
  • Closing paragraph.
  • Update about the issue.

I recently tried to buy Firecracker Jinx/Jinx through the Lunar Revel shop ( I wouldn't normally buy the champion but with a 70% discount making the total price under 700RP I wasn't going to turn away the champion ) only to be told there was an unexpected error and to try again later. To see if it was just the one item or not I bought Rammus and then purchased his Guardian of the Sands skin which was at a 60% discount ( not a skin I wanted but it was the second-most desirable out of the ones there ) and found I was able to purchase it with no issues. I then tried to buy the Firecracker Jinx bundle again only to receive the same error and rebooting did not help the issue. Image below related... http://i1053.photobucket.com/albums/s466/Epheamenne/League%20of%20Legends%20Bucket/LunarRevelShop2016Error_zpsyndx1fnj.png


I was really hoping to buy the Mafia Jinx/Jinx bundle before it was replaced in my shop by this even better bundle with the Firecracker Jinx skin. It seems as though I will sadly miss out. I'll submit a ticket now regarding this issue but I know Riot tends to respond faster to threads and hopefully they can come up with a fix before other people encounter similar issues.


If Riot wants to recreate this bug, what happened with me was...

  • I logged on in the A.M. to find my shop had the skins, as shown here ), on sale.

  • I logged out after a few games to return later only to find my shop items had changed; Firecracker Jinx/Jinx had replaced Mafia Jinx/Jinx at the same discounted price and Earthrune Skarner/Skarner had been replaced with Bloodmoon Akali/Akali at the same discounted price.

  • I decided to buy Firecracker Jinx before Jinx as a champion had been replaced and attempted to do so. I then found the error.

  • I then thought about trying to buy the Akali bundle but decided I didn't want to spend that much money on a champion I didn't want to play at this time. I instead decided to see if my shop was working by spending under 400RP on a Rammus skin. I was able to purchase the Rammus skin I didn't want but will be sure to enjoy given it actually looks pretty cool and Rammus will be my first tank champion since returning to the game.

  • I tried to buy the Jinx bundle again only to find it still was not working. I then rebooted and tried again only to face the same error.

  • I then waited 10 minutes and tried again to get the same error. I then filed this report; hopefully in the right place.

This is the best I can do as far as offering information on how to recreate my issue. I hope it allows you to find a fix before others face similar issues to myself.


Best regards, Epheamenne.


UPDATE: I decided to buy the Akali bundle ( I neither owned the champion or skin and it was one of the "updated" packages just like the Jinx bundle ) just to see if it would indeed work with her ( given she was the other updated champion bundle in my shop and I had yet to buy an assassin ) and found I was able to buy her. Having spent this RP does mean I won't be able to buy the Jinx bundle even if my issue is fixed ( I'm exactly 60 RP short now ) but figured the investment might be worthwhile given it would give me information to add onto this post that could possibly aid in finding some sort of fix. Wishing you God's blessings and luck, Riot! [slayer-pantheon-thumbs]

12 Comments

0DESTROYERZ01/29/2016, 3:54:25 AM1 votes

Only good deal in my lunar revel shop was 70% mafia jinx. Now riot has gone and replaced it. If I where to rate this lunar shop, I would give it a 3/10, really gave me fake hope riot.

Zombiemaster1/29/2016, 4:06:42 AM1 votes

There are 2 reasons why you would be unable to buy a skin from the Lunar Revel shop:

1.) The skin you want to buy is currently on sale in the normal store

or

2.) The champion of that skin is currently on sale in the normal store (this only applies if you don't own the champion)

So, in your specific case, you aren't able to buy Firecracker Jinx from you Lunar Revel shop because you don't own Jinx, and Jinx is currently 50% off in the normal store.

This is the same issue that people had with the personal Snowdown Shop.