just bought 6 champs and can only refund 4 of them

Jennifer420··1 votes·1,111 views
https://puu.sh/D3J3o/4c09186b73.jpg

bought all 6 right now with IP (yeah its ip not blue essenze fuck off riot), checked what i bought last and realized i could only refund 4 of them. why not zyra and xerath? this makes no sense.

edit: all 6 are bought from the shop, no shards were used. i HAVE a zyra shard but no xerath shard.

7 Comments

JakeParkbench1 votes

You only have a limited number (3) of refunds and you only receive 1 per year.

Ahri Baka1 votes

{quoted}

You only have a limited number (3) of refunds and you only receive 1 per year.

The OP meant that the Zyra and Xerath can't be refunded

JakeParkbench1 votes

My bad. My german isn't that great so it is a little hard to read the pic. I guess ping support. The dates are all the same so it should be fine.

I found an old thread where someone could not refund an champ upgraded from a champ shard. I don't have full details. But again best to submit a support ticket.

Ahri Baka1 votes

{quoted}

My bad. My german isn't that great so it is a little hard to read the pic. I guess ping support. The dates are all the same so it should be fine.

I found an old thread where someone could not refund an champ upgraded from a champ shard. I don't have full details. But again best to submit a support ticket.

Champions that are bought using their Shards in Loot can't be refunded Refunding only works with Purchased items , a champion that was bought from Loot is actually crafted , not purchased

Ahri Baka1 votes

Probably because you bought them from their Shards in Loot ?

Jennifer4201 votes

nope all 6 from the shop, no shards.

Ahri Baka1 votes

{quoted}

nope all 6 from the shop, no shards.

Well I had that too sometimes , Idk the reasons , for some skins I could never refund

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