[Boards Feedback] Known Bugs

Tamat·Jul 14, 2014·6 votes·2,736 views

Hello everyone,

Welcome to the Boards! We've spent a lot of time over the last couple of months working on this update, and though we hope that your experience is amazing, and without issue, we're also entirely aware that we've probably missed a few bugs. For that reason, we're going to be keeping this thread updated with a list of active bugs or issues that we have confirmed. As you report new bugs (in separate threads) we will investigate, and if we can reproduce them, we'll get em added to this list.

Active

[BUG] Voting within the nested view's max depth can cause the deepest replies to become out of order

Solved

[FIXED] Timestamps generated with new content isn't going off UTC as intended
[FIXED] Threads in the Red Tracker doesn't always change to 'read' upon refreshing or revisiting the page
[FIXED] Tooltip rollover not displaying for all discussions
[FIXED] 'Jump to comment' doesn't isn't always working properly
[FIXED] Players from EUNE, EUW and OCE cannot vote on content
[FIXED] "Forums" are still in the drop down navigation bar when viewing "Match History"
[FIXED] Tooltip rollover not displaying for all discussions
[FIXED] Red Tracker links go to base discussion instead of specific comment
[DUPLICATE] Red Tracker links to the OP post in the discussion, not the specific comment
[COULD NOT REPRODUCE] External Page warning still shows after the "do not display again" box is checked

Last Updated: 7/21/2014

35 Comments

ShenronJul 14, 20143 votes

Is lack of votes in flat view and lack of being able to have an indication of who is being replied to in flat view considered a bug?

Sir ArmaMalumJul 14, 20142 votes

Just to add: occasionally any 'jump' feature (go to comment feature) doesn't actually got to the correct comment. Simply doesn't 'fly' all the way and stops short.

Sir FrosthavenJul 15, 20141 votes

Just to add: occasionally any 'jump' feature (go to comment feature) doesn't actually got to the correct comment. Simply doesn't 'fly' all the way and stops short.

When this happens, have you noticed if it's only not jumping if it tries to scroll before the page finishes loading?

Sir ArmaMalumJul 15, 20141 votes

For me it's usually the other way around, it doesn't start scrolling until a bit after it's loaded

Sir FrosthavenJul 15, 20141 votes

Ah gotcha. I can't seem to reproduce it. Next time it happens can you give me some insight on what you clicked and what page?

Sir ArmaMalumJul 15, 20141 votes

Will do

Hyrum GraffJul 15, 20141 votes

bump :P

Sir ArmaMalumJul 16, 20142 votes

I've found it was almost always off of 'go to comment' on my updates, but it seems to be fixed now so it's all good. #closure lol

Sir FrosthavenJul 16, 20141 votes

ah indeed. I think the problem is well documented at this point and resolution is on it's way if not already done :)

IonCannonKarthusJul 15, 20142 votes

When you deleted my post in the universal rules thread it appears that you bugged all the replier's avatars across the boards.

TamatJul 16, 20141 votes

Screenshot? I don't see any evidence of that on my end.

IonCannonKarthusJul 16, 20142 votes

I got it to Frost who fixed it whith Krylhos last night

BeaufortJul 16, 20142 votes

Can't tell if t has been reported, but the boards state that I am level 24 when I am actually level 30. Sorry if I missed it being reported elsewhere - viewing from my phone.

SunfieldJul 16, 20142 votes

From time to time, when I want to upvtoe/downvote posts, it opens the login window for me instead of up/downvoting.

The problem did not occur to me when I posted on my NA smurf. Several guys outside from NA seem to have the same problem

cshakesJul 18, 20141 votes

Yeah, the same happens to me. Also, it seems to occasionally just decide that I'm not logged in. I can fix it by reloading the page.

hakE69Jul 15, 20141 votes

When you open a link in a new tab, it shows you the same page again, instead of the link. Could you fix it? Just by avoiding the advice if you just open a link in a new tab

PtarlorrJul 15, 20141 votes

Red Tracker used to open a new tab when you clicked on a thread unless a Red started the thread; was this intentionally removed or is this a Chrome-specific bug? Could be my computer's acting up again.

Not a huge deal.

MajorPain9Jul 15, 20141 votes

It won't stay in chronological view.......

Sir FrosthavenJul 15, 20141 votes

It won't stay in chronological view.......

If you don't mind me asking, which operating system and browser version are you on?

MajorPain9Jul 15, 20141 votes

Chrome. Windows 7 64 bit.

NotBuzzJackJul 16, 20141 votes

Switching views breaks the page's back button on firefox. Unsure if its the same case for other browsers.

NeTBuS21Jul 18, 20141 votes

I got another one for you, i just posted a suggestion post for the new summoners rift map, and the problem is after a select my attachment files it doesn't upload.

So we need a fast fix for the attachments uploader.

FlemmanJul 18, 20141 votes

Well, atm, my update don't really show when there is an update (or, at least, don't show my most recent post, leading to be unable to find them quickly)

eldurisJul 19, 20141 votes

Is it intended that posts in Help & Support don't appear on your profile? Also, are there any plans to optimize Boards for mobile? There are some strange issues with viewing Boards on mobile and I'll probably be posting from a mobile device often, so that's why I ask.

DaenJul 22, 20141 votes

Season 3 rank does not show up when mousing over Summoner names.

PyroJul 23, 20141 votes

Apparently there's a new bug - all icons disappeared (newest Firefox). Works OK on Chrome.

Sir FrosthavenJul 23, 20141 votes

What happens if you hit ctrl + f5 to refresh your browser's cache while on the page?

PyroJul 23, 20141 votes

The issue is solved now. Not sure exactly how.

OctahedralPrismJul 25, 20141 votes

I like it. When I learned about making websites, the coloring has to be just right for appealing looks. This coloring scopes all that. Plus, the new arrangement is, say, comfy. Everything still feels familiar. The website is so easy to navigate. This is good, considering how easily newcomers could become lost. So much info on the forums for them is great!

Another thing to add would be some up-vote and down-vote buttons, just like in the other website. Good job Riot!