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Visiting other parts of the LoL website logs out and locks out an account

Nagoh Shan··9 votes·4,958 views

Everytime I go to the old forums archive, match history, or anything starting with eu. I know I'm going to be logged out of the forums, and any attempts to log back in will get a "Unrecognized username or password" error, until I delete all LoL related cookies.

Very obnoxious.

21 Comments

Sir Frosthaven8 votes

Out of curiosity, have you checked the top left of the page to make sure you were using the North America region setting? Image below:

http://puu.sh/dbe5l/3520f0f98c.png

Lil Soybean4 votes

Out of curiosity, have you checked the top left of the page to make sure you were using the North America region setting? Image below:

http://puu.sh/dbe5l/3520f0f98c.png

I get a similar issue to OPs, if not the same. At random times, I come here and I'm not logged in, and when I try to, it keeps constantly telling me the CAPTCHA was wrong or my password was wrong after I've made sure I have them correct multiple times, until it finally just says "Internal server error" repeatedly. And then at random times, I come back here and it already has me logged in.

It's like the boards literally decide when I'm allowed to be logged in and when I'm not. I never realized it might be connected to visiting old forums though.

And I'm pretty sure my region setting hasn't changed.

Wertilq2 votes

I get issues that it swaps between different regions as I browse around, it's REALLY frustrating.

Nagoh Shan1 votes

As far as I know I have been.

I'll look out for it next time, and if I have a half hour to test things out, I might just induce the error, and see which cookie let's me back in, when it's deleted.

Ptarlorr1 votes

that seems to be part of it, yeah.

Centuros3 votes

Mine switched to EU randomly once and confused the heck out of me for about a week. Make it not do that, please.

Hyrum Graff1 votes

I've had this happen to me before, while my region was set to NA. Not thinking to clear my cookies/cache, I just rebooted into the linux side of my computer, where I was still logged in. It also happened on my phone at around the same time (a couple weeks ago). Hasn't happened since, though, and I don't know how to reproduce, so I'm afraid I can't be of much help unless it happens again.

Sir Frosthaven1 votes

I've had this happen to me before, while my region was set to NA. Not thinking to clear my cookies/cache, I just rebooted into the linux side of my computer, where I was still logged in. It also happened on my phone at around the same time (a couple weeks ago). Hasn't happened since, though, and I don't know how to reproduce, so I'm afraid I can't be of much help unless it happens again.

Right on. I know that certain kinds of server maintenance have impacted logins on the boards in the past, so that's one thing - and then the region setting can get changed if you visit another region's page. I'm going to explore some options. Thanks for all of the reports guys!

rastarogue1 votes

Likely the logins only extend to a single domain na.leagueoflegends.com being different from euw.leagueoflegends.com. Given that the boards are now cross region we are seeing higher numbers of links that lead to different domains leading to people being logged in on one, logged out on another and then logged back in if they go back.

Possibly explore have a login extend across domains (time consuming and resource intensive) or adding a flag that goes up when you are signed out (extra time on page transition to check, possible higher server response time on page load) or store a cookie on the local machine that when you login is generated and is periodically updated every 5 minutes as long as you are logged in. If the user visits a page on a different domain check the cookie, if updated time<30 minutes ago, auto login on the new domain.

food for thought

S0NA1 votes

Out of curiosity, have you checked the top left of the page to make sure you were using the North America region setting? Image below:

http://puu.sh/dbe5l/3520f0f98c.png

It happens both ways. Sometimes it just won't let me login. Period. Until I delete cookies.

Sometimes it just switches me to EUW or something. For no reason.

Phil Fly1 votes

#YES i am having these problems too

i fix by switching back to NA but still VERY annoying.

Shadow Merchant1 votes

Same issue as OP. Didn't delete files and it went away but for over a week I couldn't comment on boards at all.

RiotEambo1 votes

Definitely some sort of cookie madness I think. I am an EUW player, but I'm posting here on the NA boards after logging in to EUW. However randomly it will give me a "login" option over here, but when I try to log in, it won't let me - says invalid user/password (I assume due to being an EUW account)

If I head back to EUW I'm still logged in, then head back here and voila, I'm logged in again. Very weird.

Sir Frosthaven2 votes

Yeah this happens because visiting a league of legends website from a specific region will update that region value across the board (which is what the boards look at to know where you are and what you are trying to do!)

A good way to reproduce this is have the boards open in one tab, open another tab to the main page from another region, and then refresh the boards tab. Voila your region now reflects that of the main page you viewed!

I'm discussing with the team different ways to approach this. Thanks again everyone for the amazing feedback! I'll update you guys when I can get something tangible in my hands!

RiotEambo1 votes

Yeah this happens because visiting a league of legends website from a specific region will update that region value across the board (which is what the boards look at to know where you are and what you are trying to do!)

A good way to reproduce this is have the boards open in one tab, open another tab to the main page from another region, and then refresh the boards tab. Voila your region now reflects that of the main page you viewed!

I'm discussing with the team different ways to approach this. Thanks again everyone for the amazing feedback! I'll update you guys when I can get something tangible in my hands!

Not 100% sure if this'll help in any way, but often I get logged out if I'm looking at the boards archive. I then switch to my EUW tab (I have both EUW and NA forums open), and hit refresh, and then go back to the NA forums and hit refresh, and I'm logged back in. It's like something is knocking the cookie out, and a refresh of EUW is putting the cookie back in place. (mmm, cookies...)

Kat Head1 votes

LOL, it has been this way since the destruction of the good forums. If you view anything out side of your region and then attempt to go back to the boards it changes your region. Change it back to NA and you will able to use the garbage forums again.

hi im Da7m XD1 votes

I have separated the net sorry

hi im Da7m XD1 votes

My Account locked respond plead

hi im Da7m XD1 votes
      1. soryMy Account locked respond plead

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