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Culture & Etiquette (aka Guidelines) - Site Feedback

Tamat·6/13/2014, 6:50:49 AM·3 votes·3,024 views

Evening friends!

I'm looking to replace the guidelines in each sub-community with something a little less ambiguous, and more effective at shaping the culture and posting etiquette for each community. I'd like your feedback on both, but I feel like explaining the culture in the first one is the most important to get right.

Culture

Option #1:

  • DO post questions or feedback for the development team

  • DO post your ideas for new features or improvements

  • DO post community boards bugs that you discover during use

  • DO rate posts based on how valuable you think the content is

  • DO read the Universal Rules before posting

  • DO NOT post about League of Legends gameplay

  • DO NOT post League of Legends bugs

Option #2:

In this sub-community, you’ll find news and updates about the community boards beta. We also want to hear from you! If you have any questions, complaints or ideas for improvements, post them here.

All of the Universal Rules are in effect in Site Feedback. Please become familiar with those before posting.

This is the current direction for this part, but I'd also like to add a button that when you hover over will give you some [TAG] suggestions. I’m interested in exploring other approaches to this though.

Etiquette

Please keep all content about topics pertaining to these boards. We can’t maintain the culture of these boards if everyone begins posting League of Legends feedback, so please use caution before posting.

Examples of recent content removed by our moderators include:

  • League of Legends gameplay feedback
  • Feedback about champions / skins
  • League of Legends bug reports
  • “Why was I banned” threads

Would love your feedback on this. Once the style is figured out, and we have visualized the final product, I'll post a Culture & Etiquette for each sub-community to get more of your feedback.

Thanks everyone. :)

19 Comments

KSHarrison6/13/2014, 7:00:31 PM3 votes

I'm not entirely sure I understand this. This is just a sample introduction to a subforum right? In that case, I would go for a mix of the two options:

In this sub-community, you’ll find news and updates about the community boards beta. We also want to hear from you! If you have any questions, complaints or ideas for improvements, post them here.

Moderators are removing off-topic discussions including:

  • League of Legends gameplay feedback
  • Feedback about champions / skins
  • League of Legends bug reports
  • “Why was I banned” threads

I like this amalgamation. Option 1 is too many points and the sentences don't read well because they feel forced into beginning with "Do." I'm not sure if Option 2 includes the etiquette part. If it does, then it's too long; if it doesn't, then it's not communicating some of the forum rules.

I think forumers aren't going to need too much help figuring out what to write as much as what not to write--and then only specific details because stating the obvious like universal guidelines is redundant. The few problem people you ward off with a too-detailed response comes at a high cost to readability for everyone else.

Brevity with an emphasis on judicious communication of rules as well as a positive welcome statement would allow me to jump right in with a grasp of what to expect.

Anyways, that's just my opinion.

Hyrum Graff6/13/2014, 2:34:10 PM3 votes

I voted both; I like that there's a little conversational style in Option 2, but option 1 is much better in terms of clarity.

Sir ArmaMalum6/13/2014, 2:50:53 PM3 votes

Personally I like option 2, but it needs to be a bit more detailed. I've had to answer questions like "what is a beta?" and "what exactly is the community beta?" before, and I feel it's more the fact that some simply don't understand what the Community Beta specifically is, other than something to hate on in GD of course :P.

But seriously though, I'll always go for informative, positive mood guidelines over anything else. If Option 1 is considered more popular however, may I suggest attaching a link to where things like "League of Legends Gameplay" should go, so as to approach the DO NOT as less of a blanket shut down and more as a stern redirection?

In case I was confusing (I tend to be in the morning, sorry) here's what I was thinking for Option #2:

In this sub-community, you'll find news and updates about the Community Boards Beta, the very forum platform you're currently using! Feel free to contribute your own ideas for improvement, feedback on your experience and any bugs you've run into.

All the Universal Rules are in effect here as well, please read these before posting.

To re-iterate: this is not the place for anything in-game, there are other more appropriate sub-communities for that.

As for Etiquette, I'm not too much of a fan on how it's worded. 'Boards' makes it sound like you're talking about the entire CB, and if someone comes here before the Universal Rules or front page they may be confused. so 'Boards' can be 'this specific sub-community', and if 'League of Legends' was changed to something more specific like 'game related' (As people tend to associate these boards and everything in the site as 'LoL related' imho) and small tags on the reasoning why the examples were removed like:

  • League of Legends gameplay feedback (off-topic)

I think it may be a bit more clear on what you're trying to say.

Just my $0.02, take from it what you will. Thanks for the early look!

CrazyEuropean86/15/2014, 5:47:32 AM1 votes

can anyone buy me mecha khazix plzzz in game is ianhaha123 itll be very appreciated and u will be refunded with a bundel

Kitch266/18/2014, 8:11:14 PM1 votes

How about instead of removing threads in the wrong place, you just move them to correct place?

bzhen09156/13/2014, 2:24:18 PM1 votes

A lot of us actually prefer bulleted dos and donts rather than reading a paragraph and figure out what we should do. Prefer the first culture

C9 Bartz6/18/2014, 9:37:58 PM1 votes

Riot please fix your connections this dcing problem and no LP gain/loss it is not fair that people play and get nothing. On top of that now this NA dc? Please fix these problems. I have a feeling it will continue to happen since lately it has happened at least 2-5 times per month now.

I Main Swain6/14/2014, 4:26:19 AM1 votes

ok, I know ive posted this like 10 times (or at least commented it), but I just wanna make sure its getting seen. if it is, pls tell me you are working on it so I can stop wasting everyones time with these.

anyways, I haven't been able to make any posts on the community beta since around feb; the "create post" option simply isn't there. ive tried it on my normal account and a couple others, but nothing is working. pls help, ive had several ideas, bugs, feedback, etc that ive been wanting to post, but I haven't been able to. pls help :(

HotS Murky Main6/14/2014, 11:36:33 PM1 votes

CACA