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Is anyone's profile page not working for them?

RiotKrylhos··6 votes·8,934 views

When you click on your name in the boards, you are directed to your profile page. We've been working on solidifying certain aspects of the service, and I'm wondering if anyone still has a broken profile page (such as a white page when you visit your profile, or you see no content when you know you posted).

Thanks in advance!

21 Comments

Zanryu2 votes

As mentioned in my other Thread there are few linking error around the profile, especially for non-NA users.

Hyrum Graff1 votes

I have no new bugs to report. I do, however, have an old one. To reproduce:

  • Go to profile page
  • Click on "My discussions"
  • Scroll down and click "Show More"
  • Expect more discussions to be displayed
  • Observe that both discussions and comments are displayed.

Makes it pretty difficult to find old posts of mine; I have an easier time searching my history :(

Cheers, Hyrum Graff

Daen1 votes

Mine appears to be working, glad you guys are on top of this though!

Sunfield1 votes

The box with my updates and notifications is missing. So I cant access the profile page unless i use a direct link

Thryale1 votes

I can't even find my profile page. The little tracker that was at the top right of the page is gone for me. :(

Sir ArmaMalum2 votes

That's been an intermittent issue for a week or two now. A small workaround is using this link: http://boards.na.leagueoflegends.com/en/myupdates in the meantime to get to your notifications a bit easier.

RiotMaliceCity1 votes

Hey Thryale, can you please do the following:

  1. Log out
  2. Clear your browser's cache
  3. Log back in

If the box is still missing, please post which browser and operating system you are using and we can look into it further.

Thryale1 votes

Okay, so I just tried both clearing just the cache and the cache and cookies, but to no avail.

I am using Google Chrome on windows 8 (not 8.1)

I wondered why the box vanished a few days ago.

RiotMaliceCity1 votes

Can you check the javascript console in the developer tools (open by pressing F12 or from the menu) and post a screenshot if there are any errors?

We think we figured it out. Are you running Adblock (in one of its many forms)?

Thryale1 votes

ah, yes, yes I am. Would that be the reason it's missing?

If so, how does it work like that?

RiotMaliceCity1 votes

One of the requests used to load the mini-profile widget was being accidentally flagged by Adblock. We changed how that data is loaded and you should be seeing the profile widget again.

Thryale1 votes

Yay! it's back! ^_^

Thanks. :)

cshakes1 votes

For me, the profile widget randomly disappears, and then I can't up/downvote. It still claims that I'm logged in, though. Other times, it just forgets that I'm logged in at all. Reloading fixes it eventually. Maybe it's got something to do with the fact that I'm not on NA?

Earl Eulrich1 votes

"page not found"...yea, still broken

Edit: ok, it works if I click the name, however if I use the box (right upper corner) the link is broken

Keladri1 votes

I can see my profile just fine, but... it's wrong! It has me listed as level 26 when I'm actually level 29. This is my first time using the new boards, so I was very surprised. I know I'm super slow at leveling, but I didn't realize I was that slow, oops.

Keladri1 votes

And... now it's fixed. Maybe I'm just crazy.

RiotKrylhos1 votes

Here's what likely happened:

Your account was initially created in "boards" when you visited a news article with comments on it. When you created your comment yesterday, the system checked you to see if you needed to be updated, and now you see yourself as it should be.

Sunfield1 votes

I cant access my updates page... I get error 500. Tried relogging, didnt work

My profile page doesnt seem to work either, error 404

RiotKrylhos1 votes

Very peculiar. I just checked your profile page and was able to view your posts and such. Are you still having the issue?

Sunfield1 votes

Currently I'm able to access my profile page via link someone has posted in one of these discussions

http://boards.na.leagueoflegends.com/myupdates

However, when I try to access my updates via profile box, it doesnt work

http://boards.eune.leagueoflegends.com/en/myupdates

Im posting those links because I noticed a difference between them. Also, my profile page link with the error 404. I'm starting to think that this problem is EUNE exclusive

http://boards.eune.leagueoflegends.com/en/player/EUNE/iFlame%20iFlare

Thank you for direct response.

EDIT: And it works. You are truly a lifesaver. Hopefully my post helped

RiotKrylhos1 votes

The credit goes to Bear Hat Alice, and your feedback absolutely helped to isolate the issue.

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