Feedback/Questions about the Boards... ( Answers from "Reds" are wanted/welcomed! )

Ephamenne·12/5/2014, 8:54:55 PM·1 votes·750 views

Hello Riot,

I was recently directed by player support to post a feedback thread and did just that. My post was removed shortly after for not being relevant ( see quote @ end of post ) in spite of it being posted on the only feedback-type thread within the Boards. My experience has given me some questions I was hoping Riot could answer that could also serve as feedback to you. Assuming this thread is replied to Riot has my thanks in advance.

1: Has Riot considered making multiple feedback-type boards ( one specifically for the Boards, one for gameplay/lore and one for your new "Merch Store" ) to help players who have feedback find the board most relevant to their concern? It may be a good idea to restructure the various boards to make it easier to find what is needed.

1.5: Just an example ( not complete, just showing what I mean ) layout similar to the current layout to build on my point above with each - representing a type of board and showing up as a dot on this post...

  • Announcements
  • Balance/Gameplay
  • Boards Feedback
  • Bug reports
  • Champion & Skin concepts/feedback
  • Community Creations ( Fan-fiction/Fan-art )
  • E-sports
  • Games/Memes
  • General Discussion- game related
  • General Discussion- game unrelated, ( would replace Miscellaneous )
  • Lore & Game Art feedback
  • Map/Modes
  • other various examples in alphabetical order

Having multiple feedback threads would make it easy to find where my post should have gone. In my ticket with Riot ( I'm under the impression I can't post specifics about tickets ) I was instructed to share my "feedback" on the "Boards" and having the location for my lore-related feedback really would have helped. Boards could also be organized categorically in addition to alphabetically. Another example with a single - representing a category and -- representing a sub-board...

  • Announcements
  • Bug reports
  • Community Creations
  • Feedback -- Boards Feedback -- Gameplay Feedback -- Lore/Story Art Feedback
  • Games/Memes
  • General Discussion
  • other various examples listed by alphabetical order/category

2: As somebody who did volunteer work with boards/forums ( doing maintenance/moderation ) for a while I wonder why you had to delete my original post instead of simply move it to the correct area. I ( am thankful and ) understand the reason Riot notified me ( upon deletion ) about how my post was in the wrong board but deleting a post a person was told to write by your own company feels like punishment and seems vexatious in spite of the notification saying I was not being punished. Why did you delete my original post instead of moving it?

3: In the "notification" I got upon the deletion of my lore feedback it seemed there was an additional comment from an actual employee. This comment not only acknowledged that the original post was specifically about lore feedback but made note that I had been asked by player support to post my feedback on the board and called me "friend" which almost felt condescending or mocking (I understand you were trying to be nice so no hard feelings ) given I already felt like I was being punished. Think of it like this: You are 10 and your mom has a Brand new oddball of a boyfriend she is introducing to you in a public setting; you see a bit too much of him and as a result try to be subtle about telling him his fly is down only him to go "That isn't any of your business. That said Friend, could you come with later to pick out some underwear to help me avoid this problem in the future?"

3.3: I took the long way of getting to my main question for this final segment, but I suppose what I'm wondering is " Do employees take the time to write additional comments on automated notifications regarding posts and If so couldn't they better use that time to forward the issue to the team in charge of fixing an issue or moving a post to the proper thread?

3.6: Below is just a quote from the guidelines from the Board of Story & Art. Please note that it does not indicate that feedback involving story/art belongs there.

Are you interested in talking about the League of Legends story? Here you can discuss the existing story, or speculate about new events that could be transpiring. If you want more in depth information about how to discuss the story, click here!

DO talk or speculate about existing stories in the League of Legends universe

DO vote on discussions based on their relevancy to the community (use your heart)

DO NOT post fan-fiction or roleplaying discussions

DO NOT violate the Universal Rules

3.9 Below is the "additional comment" that seemed to be constructed by an actual person.

Hey friend, thanks for posting your content on the Boards after being directed to by Player Support. So we ensure your content is seen since it's related to Lore, would you please repost this in the Story & Art Board? Thank you!

4: Thank you for taking the time to read/answer this post ( assuming you have ) and I hope you all ( Riot employees ) have a nice day.

Typed out of curiosity, Ephamenne.

P.S: I'll be sure to report my lore feedback to the proper board. Quote mentioned earlier in the post below.

We have removed your content due to a violation of the following board rule: Adhere to Board Guidelines

You've created some content for the boards. Thank you!! However, to ensure that all content is relevant to the different boards, we have removed it from its current location and encourage you to post it on a more appropriate board. You can review the Culture and Etiquette within the Guidelines for each board to determine which is best suited for your content. These can be found on the left hand side of the individual board page. Please feel free to share any feedback or questions in the Boards Feedback community.

Don't worry; you're not in trouble! This is just a heads up, and a reminder to become more familiar with the Guidelines for each board so you can ensure your content is appropriate. If we don't keep things organized, the boards will become less useful and a lot more cluttered.

Removed Content: http://boards.na.leagueoflegends.com/en/c/site-feedback/WAoVEnKZ-after-filing-a-ticket-i-was-directed-to-post-a-lore-error-here

Hey friend, thanks for posting your content on the Boards after being directed to by Player Support. So we ensure your content is seen since it's related to Lore, would you please repost this in the Story & Art Board? Thank you!

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