Appealing a Support Ticket Decision
Hey, everyone.
I’ll admit that I never expected to be posting in this board. I recently suffered a 10-game chat restriction, and though I did serve my sentence without complaint, I do not believe that the game upon which I was indicted (there was only one game listed in the reform card, so there were no other variables taken into account) merited the loss of my Honor 5 status. I submitted a ticket to address the issue, and while I absolutely have no problem with the manner or empathy that was shown by the Riot representative (he or she was very nice and professional and took my frustrations and the concessions I made seriously), I still feel like the loss of my hard-earned honor, especially considering this is my first punishment of any sort in almost 8-9 years of playing this game, was not merited. I’d like to appeal to a second representative, and I’d be more than willing to provide the chat log used in the support ticket, as I wasn’t immediately provided a reform card upon the issuance of the punishment.