"Its just a norm" does not excuse feeding a verbally harassing teammates.
Title. At this point, I'm starting to just consider playing ranked or ARAM soley instead of normals. Over the past 3 days of playing norms, I have reported 7 players and gotten back 5 tickets saying I banned people, and it's not just norms it's ranked too.
Preseason: "Oh I don't need to try in ranked, its preseason and the ladder will be reset." In regular season: "Oh I don't need to try in ranked, I already got my dream rank and hit my point" During placements: "Oh I don't need to try, I know ill get a good rank no matter what" During anything: "Oh I don't need to try, its just a game LOL"
These are all things I have come across in the past years that have either been verbatim or very close to/sent a similar message. Stop giving players excuses to not try and win the game, having fun IS ALLOWED it's why we all play, but if your version of fun is trolling and harassing others, then you need to reevaluate your priorities, because there are 9 other players who want to try and win and practice to the best of their ability.