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Hey Riot, you chat restricted me and 14 day banned AT THE SAME TIME

Orodruin··2 votes·2,748 views

The 25 game chat restriction is designed to be a warning system. I get out of a game (where I had no restriction on my chat, no penalty whatsoever) and the game says "chat restricted for 24 games." So it counted that first game apparently even though it didn't restrict me, cool. So I log off for the night, annoyed that I got a penalty. Then I get on the next day to start slogging through my penalty games and get a 14 day suspension message? WTF? I literally had no penalty, played 1 game, and got an instant 14 day ban, can anyone explain that? What's the point of having a warning system in the first place if it doesn't even work and you just get banned right off the bat? When I get chat restricted I just mute all and don't use chat, that was my plan here too but I didn't even get that opportunity because riot dropped the ban hammer without even telling me I was being toxic first. Seriously this is ridiculous and needs to get reversed. I deserved the 25 game restriction, yes, but let me take my punishment and move on. I can't do that when you just add new punishment when no additional negative behavior has happened.

UPDATE: Riot lifted my bad THANK YOU SO MUCH.

7 Comments

ModThe Djinn3 votes

If you didn't type anything since your chat ban and you didn't have any hate speech in your logs prior to that punishment, submit a ticket to Player Support. This is unusual, but I've seen at least one or two instances of this, and it's usually reversed by Player Support.

Orodruin1 votes

[{quoted}](name=The Djinn,realm=NA,application-id=ZGEFLEUQ,discussion-id=wgrppILQ,comment-id=0000,timestamp=2019-02-02T00:56:04.044+0000)

If you didn't type anything since your chat ban and you didn't have any hate speech in your logs prior to that punishment, submit a ticket to Player Support. This is unusual, but I've seen at least one or two instances of this, and it's usually reversed by Player Support.

Like I said it counted my first game even though it didn't restrict me that game, so it probably thinks of it as being toxic after being warned but that isn't the case, I received no message that I was restricted until after the game and then the ban happened. Ty for advice I will try that.

rujitra3 votes

When it happens, it is almost always because the system issued a chat restriction during champion select or during a game, and in that game the player was toxic enough to merit punishment. Since the system then seed that it's the literal first game after a punishment it escalated it.

It is usually reversed, you're right :)

Orodruin1 votes

{quoted}

When it happens, it is almost always because the system issued a chat restriction during champion select or during a game, and in that game the player was toxic enough to merit punishment. Since the system then seed that it's the literal first game after a punishment it escalated it.

It is usually reversed, you're right :)

Right so my problem is that in the past when I get a chat restriction during a game it RESTRICTS during that game, it has legit popped up in the middle of a game before, but this time it didn't tell me until after the game.

Now I'm dealing with the blitzcrank bot.

ı Sona ı1 votes

Just wait till about 3pm central and speak with them through live chat :3

Orodruin1 votes

Really unhappy that riot is still trying to say that I was negative after receiving a warning.

Facts:

-Chat restricted accounts are limited by messages -In the game where I was negative during my "chat restriction" I sent like over 100 messages (terrible night I deserved that chat restriction I know but not a 14 day) -It's impossible for a chat restricted account to send that many messages in a game

Conclusion:

-I wasn't chat restricted during the game in question... Therefore... -I wasn't negative after receiving my chat restriction.

Here's what riot said:

"Opti February 2nd 2019, 12:44:53 am

Hi there Orodruin,

Thanks for writing in, I'm sorry to hear about the ban, I can tell that your account means a lot to you. I've gone ahead and reviewed your account and sadly, it looks like the suspension was justified and it can't be taken off.

I looked, on our side (I think you only see three games on the reform card) we have you on a 25 game chat restriction for eight games. The game after you got the 25 game chat restriction, you were negative immediately.

If you'd like more context about your ban, let me know. I hope this helps and if you have any other questions please let me know.

Opti Player Behavior and Game "If you always do what you've always done, you'll always get what you've always got."

The part I disagree with is right here

"The game after you got the 25 game chat restriction, you were negative immediately."

If this last part were true I would agree that the ban was justified BUT AS SOON AS I GOT CHAT RESTRICTED I LOGGED OFF IMMEDIATELY.

I HAVE PLAYED 0 GAMES SINCE BEING ISSUED A CHAT RESTRICTION.

Imperial Pandaa1 votes

Reply with a cool head, "I was not even aware I had a chat restriction until after that game." Because, and correct me if I am wrong, a punishment is followed with a button to click that you understand/accept said punishment. If that is the case, ask if there is a way to see if you clicked that button as you were not aware.

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